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Seller#: 0UHOPTYVHCCVV1B24

SIGHTHOLDERDIAMONDS Seller Profile 347-988-9390 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from SIGHTHOLDERDIAMONDS See all products from SIGHTHOLDERDIAMONDS

We are a manufacturer of Sterling Silver and 14kt gold jewelry.
We have brokers searching the globe for the best possible loose diamonds and gemstones for 25 years.
Once we have purchased these fabulous parcels of loose stones we manufacture the most updated styles of finished jewlery.
We are recognized by our wholesalers as the best source for price and quality.
We have offices in NEW YORK AND HONG KONG.
We strive to accomodate all customers ,so if you have any issues we will be pleased to help in any way.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (531 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 245 Reviews
newegg
46%
Good Rating + 4 125 Reviews
newegg
24%
Average Rating + 3 66 Reviews
newegg
12%
Poor Rating + 2 27 Reviews
newegg
5%
Very Poor Rating + 1 68 Reviews
newegg
13%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Thebuilder
Order Date : 4/25/2015

Rating + 4 Diamonds

I have, my earings that I saw online. I like them very much 0.75ctw Genuine tanzanite earings set in 14kw silver. I guess. Ran out of 1.00ctw genuine tazannite earings set in 14kw gold..

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N/A
Order Date : 4/26/2015

Rating + 1 fraud

Unreachable seller. Fake certificate of authenticity and perhaps the diamond too. Crkminl investigation is underway. Cease and disist purchases from thus seller.

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Jack
Order Date : 5/3/2015

Rating + 5 Great deal!

Shipping seemed slow, but when looking at it closer, it wasn't bad at all. Nice earrings. Great price. Good quality. Good color. Good clarity.

Definitely would purchase again.

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Bond
Order Date : 4/19/2015

Rating + 1 Poor

One was normal looking the other was cloudy and dim and didn't even match the other with color or clarity..
This would have been a fair buy but instead i'm disappointed.. I probably wont be buying jewelry from newegg again.

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Coco
Order Date : 4/7/2015

Rating + 1 12 days, also did not deliver goods to me

Don't know what circumstance, nobody explained to me, for the first time encounter this situation, the past newegg is pleasant shopping experience

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Josh
Order Date : 3/16/2015

Rating + 1 Not exactly what I ordered...

I ordered earrings, got a necklace instead.
I'm a little disappointed, but I spent too little to go about returning the necklace. It's a little frustrating when what you receive is different from what you order.
My wife didn't like the necklace, but would have loved having some sapphire earrings.

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bakeredout
Order Date : 12/12/2014

Rating + 1 HORRIBLE SERVICE

I ordered this with plenty of time to arrive for Christmas (I ordered 12/1/14) I received the order AFTER Christmas! Luckily I had the money to go buy another gift for my wife but I was extremely disappointed. I kept getting an answering machine when I called the seller. I called Newegg who was not much help. Earrings seem okay but a total disappointment in shipping speed and overall communication.

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N/A
Order Date : 1/11/2015

Rating + 5 Great

My wife loves the earrings that she got, even after shipping mishap the customer service was excellent. Would definitely buy from them again.

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My Real Name- Jaime
Order Date : 1/7/2015

Rating + 1 SightHolderDiamonds HLO4400 .50Ctw Diamond Halo Pendant Set In 14Kt Gold

It took 2 week & calls to NewEgg to intervene to find out what happened to my order - 2 Sets of the Diamond Necklace
IT finally arrived ( 3 weeks in total) - The items DID NOT match Advertised photos and I have feared taking the necklaces to a jeweler to test if the chain is real gold or the if the Stones are real diamonds as advertised - The GIF Certificate for the stones was bogus.. It was was a cheap PHOTO COPY of an original and clearly- Did not identify any authenticity. NewEgg should be more careful and protect their consumers. Hugely disappointed.

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tapoutrightnow
Order Date : 2/2/2015

Rating + 2 Misleading

The diamonds are lab created. The only reference that is made to this is the low price and the word "Created" in the title. These are not real diamonds, even though "Diamonds" are in the seller's name.

Quite upset, but I was extremely naive obviously to think that there was any chance that this would be a real diamond.

0 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

RMA Policy
    Your satisfaction is very important to us. We offer a 30 days money-back guarantee.
    Please email for Return Authorization number prior to sending item back.
    When returning the item, please write your user-id, name and order number in order to speed up the return process.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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