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Seller#: 0UHOPTYVHCCVV1B24

SIGHTHOLDERDIAMONDS Seller Profile 347-988-9390 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from SIGHTHOLDERDIAMONDS See all products from SIGHTHOLDERDIAMONDS

We are a manufacturer of Sterling Silver and 14kt gold jewelry.
We have brokers searching the globe for the best possible loose diamonds and gemstones for 25 years.
Once we have purchased these fabulous parcels of loose stones we manufacture the most updated styles of finished jewlery.
We are recognized by our wholesalers as the best source for price and quality.
We have offices in NEW YORK AND HONG KONG.
We strive to accomodate all customers ,so if you have any issues we will be pleased to help in any way.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (754 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 342 Reviews
newegg
45%
Good Rating + 4 163 Reviews
newegg
22%
Average Rating + 3 92 Reviews
newegg
12%
Poor Rating + 2 42 Reviews
newegg
6%
Very Poor Rating + 1 115 Reviews
newegg
15%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
bryan p.
Order Date : 4/24/2016

Rating + 5 saphire pendant

was impressed with the appearance and cost ratio
purchased for my 13 y/o godchild and she loved it
bit more elegant for the age group but she loved it and would do just as well on any age group
quality for the money / unbeatable

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Thomas M.
Order Date : 12/13/2015

Rating + 1 Poor customer service!

Poor customer service. Newegg representative tried to assist in cancelling order immediately after reading poor reviews. Unresponsive in trying to get return info. Insured and returned item and refund has still not been credited back to my credit card after a couple months

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Moe K.
Order Date : 1/31/2016

Rating + 5 5 star service

Entered the shipping address wrong
customer service was quick to resolve issue and reship the item to the correct address
recommend seller, and will buy from again.

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Adam F.
Order Date : 1/31/2016

Rating + 5

Fast Shipping! A+ Product!

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Anonymous
Order Date : 2/4/2016

Rating + 1 1/4 Cttw diamond earrings

I wish I had read the reviews for this poor excuse of a seller before placing my order. All of the negative reviews are right on the money. The positive reviews must be from employees of the seller. The fact that Newegg promotes this seller via emails to their customers just goes to show that Newegg is clueless and doesn't care about their customers. STAY AWAY!

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Anonymous
Order Date : 1/31/2016

Rating + 3

Took quite a long time for the package to arrive by mail. and sent only 1 gemology certificate for the double item order

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Kevin S.
Order Date : 1/31/2016

Rating + 1 Horrible Communication

I eventually did receive my item and they ended up giving it to me, but it took about 5 emails before I received any response regarding the order. I got a shipping notification within a day of placing my order, but the tracking number wasn't active for over a week. I eventually contacted them and after about 1 week and 5 emails finally got a message back that told me to keep the product and they would refund my money. In the end they tried to do right by me, but it was a bad overall experience.

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Anonymous
Order Date : 12/21/2015

Rating + 1

Returned item back and my acct was never credited back as of this date...2/18/16...especially since it's been returned in January.

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timothy j.
Order Date : 2/1/2016

Rating + 1 Unacceptably Slow.

Earring on sale 2 weeks before Valentines day! Awesome! BUT WAIT!! There's more!
3 days to create a shipping label.
14 days later, item still not shipped.
New Egg Policy: They have 2 business days to respond to an email concerning slow shipment.
Last time I use New Egg, or sightdiamondholder to order anything. Last.Time.Ever.
oh, and
Have a Nice Day.

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Anonymous
Order Date : 1/31/2016

Rating + 1 Terrible seller

Didn't even bother to ship item until I opened a case with Newegg six days later.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

    Your satisfaction is very important to us. We offer a 30 days money-back guarantee.
    Please email for Return Authorization number prior to sending item back.
    When returning the item, please write your user-id, name and order number in order to speed up the return process.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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