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Seller#: 0UHOPTYVHCCVV1B24

SIGHTHOLDERDIAMONDS Seller Profile 347-988-9390 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from SIGHTHOLDERDIAMONDS See all products from SIGHTHOLDERDIAMONDS

We are a manufacturer of Sterling Silver and 14kt gold jewelry.
We have brokers searching the globe for the best possible loose diamonds and gemstones for 25 years.
Once we have purchased these fabulous parcels of loose stones we manufacture the most updated styles of finished jewlery.
We are recognized by our wholesalers as the best source for price and quality.
We have offices in NEW YORK AND HONG KONG.
We strive to accomodate all customers ,so if you have any issues we will be pleased to help in any way.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (302 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 135 Reviews
newegg
45%
Good Rating + 4 72 Reviews
newegg
24%
Average Rating + 3 43 Reviews
newegg
14%
Poor Rating + 2 16 Reviews
newegg
5%
Very Poor Rating + 1 36 Reviews
newegg
12%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 11/23/2014

Rating + 1 Low Quality Products

I purchased 2 sets of tanzanite earrings from Sight Holder Diamonds and am highly disappointed in the quality of the tanzanite. You also will struggle with contacting the vendor to receive an RMA number per their return policy. The earrings came simply in a box, no invoice included with the shipment; I'd consider this quite amateur for a vendor.
Poor experience overall.

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EggyMan
Order Date : 12/3/2014

Rating + 1 Taking over 2 weeks to ship item

Will never order from them again.

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kgbirds
Order Date : 5/22/2014

Rating + 1 poor stones

seconds or reject stones very poor quality some cracked some with pieces missing pretty much worthless junk

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Scorpio750
Order Date : 3/25/2014

Rating + 5 Sweet Ties, Got Me Lookin' Fly

Quick shipping. Product(s) new and as described. I'm well pleased with my purchase and this seller.

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DAZ
Order Date : 2/22/2014

Rating + 1 Chain

Chain was broken and not returning for replacement.

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victor9000
Order Date : 1/26/2014

Rating + 1 Disappointed

The box had a black film on the inside of the little window. The box was cute but broke with the second or third opening - the hinge popped out and would not go back in. The posts on the studs were very short and the prongs holding the stones were not straight. The product did not look like the item pictured. I realize these were not expensive but my wife showed me similar costume pieces she owns which are of much higher quality and were about the same price. I contacted Newegg for a return and was given a third party e-mail address. It has been about a week and a half and no reply.

I'm going to hand it over to my credit card company to resolve.

First time Newegg has disappointed me.

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N/A
Order Date : 12/23/2013

Rating + 1 :-(

Seller never shipped item. I contacted them and they claimed they shipped it. I won't do business with them again.

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reeann
Order Date : 1/13/2014

Rating + 1 SIGHTHOLDERDIAMONDS pink amethyst earrings

Pretty stones.
Mounting very marginal. Should have used a mounting with stronger prongs and charged a little more. Would not buy again from this vendor.

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mortgun
Order Date : 1/11/2014

Rating + 2 Blue Topaz earings

They're called Blue Topaz. The picture shows Blue stones. Why are the ones I received pink?

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d
Order Date : 1/11/2014

Rating + 1 terrible experience

ordered studs + necklace on 1/13 shipped 1/16 now it's end of day 1/24
Called newegg kept on hold for 20.5 minutes then hung up. Sent comment thru their site no answer. Nothing worked. Shipped before weather got bad. But I was charged thru my visa I wanted my order either reshipped or canceled but no response

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

RMA Policy
    Your satisfaction is very important to us. We offer a 30 days money-back guarantee.
    Please email for Return Authorization number prior to sending item back.
    When returning the item, please write your user-id, name and order number in order to speed up the return process.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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