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Seller#: 0UHOPTYVHCCVEYF29

Furinno Seller Profile 281-500-9372 Email This SellerEmail This Seller  See all products from Furinno See all products from Furinno

Furinno, named from Furniture Innovation, is founded in the United States during 2010 by a couple of young entrepreneurs as a joint venture to the 20 years experienced manufacturer in Malaysia. Furinno introduces a new trend of RTA (Ready-To-Assemble) modern furniture to the market with the concept to fit in your space, your style and to fit on your budget.

Though direct investment by the manufacturer, Furinno is able to involve vertically in the process of product research and development, quality control, operation, supply chain, and customer services. Within two years, Furinno has gron to be one of the world largest RTA manufacturers, exporters, and suppliers.

The main parts of Furinno products are particleboard made from recycled materials of rubber trees, recycleable PVC tubes, and non-woven bins, all eco-friendly. These materials are manufactured in Malaysia where there are abundant supply of old rubber trees and the production does comply with the green rules of production. There is no foul smell, durable and it is considered one of the most stable amongst the particleboards. Thus, our products have been granted "Green Label" by Singapore Environment Council.

Our manufacturing plant has about 300 multi-skilled and specialized key staffsworking at numerous branch offices, factories and warehouses located in Singapore, Malaysia, USA, China, Taiwan, Vietnam and Hong Kong. These staffs has been constantly working on improving the products and researching the best design and cost that meet different customers' need.

Mission Statement:
Furinno is a faithful believer in customer oriented business module. Our designers and engineers, as well as marketers set their sights on creating better design at the lowest cost with the quality that sustain the period of use. Meanwhile, we listen to our customers and retailers to improve our products and packaging as well as customer service.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (6 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 2 Reviews
newegg
33%
Good Rating + 4 4 Reviews
newegg
67%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
fundraiser
Order Date : 8/4/2013

Rating + 4 Good chair, awful packaging

The chair itself is great, I'm loving it so far. It was easy to assemble and feels very sturdy.

I will echo what other reviews said about the packaging the chair came in. It was HORRIBLE! There was a giant hole in the box where the wheel base of the chair punctured through and I thought for sure that there would be broken pieces. Thankfully, everything was covered in so much bubble wrap that it didn't matter. Even still, if this company continues to send out their chairs in paper boxes (no exaggeration, I could literally rip the box apart with my bare hands) it will only be a matter of time before people start receiving broken products.

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Gordon
Order Date : 7/14/2013

Rating + 5 Great customer service

Prompt responses from their customer service.
Good experience.

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Deathdealers747
Order Date : 6/21/2013

Rating + 4 Shipped fast, good quality, accurate listing!

This was better than I expected, the only downside was the fact that the item I bought had 0 extra item pieces for in case you broke something or it got lost. However, at standard shipping, it arrived in 3 days.

Another downside was the fact that they only allowed you to choose standard shipping - no 3-day, 2-day, or overnight options were available.

Overall, not bad for a new seller on here.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

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