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Seller#: 0UHOPTYVHCCV57B18

I. M. Jewelry Seller Profile 852-90452282 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from I. M. Jewelry See all products from I. M. Jewelry

International seller. Newegg will be responsible for all RMA and general customer service.

「I.M.Jewelry」is more than a name of a jewelry brand,it also represents the women’s endless efforts for beauty.It would be explained as “Insisted for marvelous”,which means doing our best to make marvelous pieces. Now,It is moving to the center stage of jewelry with mystery、amazing and a strong desire of beauty……
Every one has the right to pursue beauty,as to a woman,a Luxurious, innovative or intellectual jewelry would be the best friend increased their born beauty.「I.M.Jewelry」concerned about all the beautiful things in the world for our designers to get inspiration,then combine it with fashion trends to make conquests of our products.「I.M.Jewelry」is so style varied,bold,dazzling and elegant that it bring women into the Eden of beauty in dailylife.
Now,「I.M.Jewelry」has win the love and support of loyal customers beacause of its exquisite design and timeless charm.It gather many aesthetic feelings in jewelry to sparkle the bset beauty of women.As the preferred jewelry choice, in the furture,「I.M.Jewelry」would put in more efforts and enthusiasm only for the ultimate beauty of women.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (76 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 34 Reviews
Good Rating + 4 19 Reviews
Average Rating + 3 9 Reviews
Poor Rating + 2 5 Reviews
Very Poor Rating + 1 9 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 2/9/2015

Rating + 1 Still waiting

I ordered a neclace for my mother's birthday almost a month in advance. It's now a week last her birthday and I still haven't received it.

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Order Date : 2/8/2015

Rating + 2 I. M. Jewelry

Purchased on special sale. The article I received was different than the sale item pictured (the mounting on the jewel in the necklace was different). It would cost more than I paid to return it.

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Order Date : 2/5/2015

Rating + 1 delivery way delayed

Checked tracking still in Hong Kong, Last dealing with this seller. RMA if not here by the 28th. That would be 10 days late!

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Order Date : 11/28/2014

Rating + 1

Ordered a month ago, still haven't received. Supposedly 10-15 day shipping.

2 out of 2 people found this review helpful. Did you? Yes No

Order Date : 11/21/2014

Rating + 2 Disappointed

Ordered several necklaces for christmas presents during a sale. Shipping took a little long, but we were well in advance of the deadline, so no big deal. When they arrived, one of them was missing a cubic zirconium, and it had a hole in the pendant where the CZ was supposed to go. The missing diamond was NOT in the packaging, so it was missing before they shipped it.
We emailed them about it and they asked for pictures as proof. We sent pictures and they asked us to ship it back, and said they would send us a replacement. It's been more than a week now, and no word on whether they've even received it yet or not. Whether we end up getting it back in time for Christmas or not, this is a huge disappointment. A jeweler does not simly ship a pendant that is missing a stone. That is totally unacceptable, and I should not have to pay $6.50 in shipping to send the thing back to China to get a replacement.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 10/12/2014

Rating + 4

My experience with I.M Jewelry was good overall. The price was excellent and the product arrived. I only knocked an egg off because they didn't say which company they shipped my product with. It came at the end of the shipping time-frame, but I had no way of checking on the status beyond that it had shipped. I tried the tracking number with all of the usual shippers without luck. That was a bit frustrating.

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Order Date : 9/20/2014

Rating + 3 Size matters

Real size doesn't match with pictures. No clue about the size compared to for example human hand, neck or at least a common pencil.
I'm not happy for this purchase and also my love would not like it for that I'm not gonna to give it to her.

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Order Date : 12/24/2013

Rating + 4 Great

My order came in on time and in relatively good condition! Only issue was a small kink in one of the chains.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 12/24/2013

Rating + 1 Sterling Silver Pendant Necklace

First they got me an invalid Tracking No_ then they said resend me another one with a Tracking No_ with 10 days later. and I checked on usps, it shown me it had delivered to somewhere's not the address in my order.
I. M. Jewelry : Did you send it to me actually...???

2 out of 2 people found this review helpful. Did you? Yes No

Order Date : 12/25/2013

Rating + 1

I ordered it on Dec 25, 2013.
I have not received it as Jan 4, 2014.

0 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

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