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Seller#: 0UHOPTYV7NF210FE0

eToolDirect Seller Profile 877-483-8665 Email This SellerEmail This Seller  See all products from eToolDirect See all products from eToolDirect

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

eTooldirect is your one stop shop for most automotive repair tool needs. Our in depth inventory and immediate availability to most name brand tools gives certified technicians, and home repair professionals access to only the best automotive repair tools available. We find the latest technology and newest tools to simplify the fix while saving time and money.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (2 Reviews ):
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 2 Reviews
newegg
100%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    eToolDirect is dedicated to customer satisfaction. If your purchase is received and defective within the first 7 days you can send the item back to us and we will gladly ship you out another one immediately. If after 7 days your unit has any problems it will need to be handled thru the Manufacturers warranty, If you are returning the item because it was purchased in error or have changed your mind, these items need to be returned within 30 days of purchase and we will refund the item minus the shipping cost and a 10% restocking fee will apply. Only items that are still brand new factory sealed may be returned back.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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