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Seller#: 0UHOPTYV7NF270E90

ORICO TECHNOLOGIES CO.,LIMITED Seller Profile 800-390-1119 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from ORICO TECHNOLOGIES CO.,LIMITED See all products from ORICO TECHNOLOGIES CO.,LIMITED

International seller. Newegg will be responsible for all RMA and general customer service.

ORICO Technologies Co., Ltd. is an independent R&D manufacturer and innovative corporation, supplying branded medium& upscale mobile storage, desktop HDD storage, professional disks RAID storage and all kinds of computer accessories products.

ORICO is an international famous professional storage brand and get favorable reputation and higher share in upscale storage market for serving bank, insurance company, school, minor enterprise and family.


ORICO Brand Concept:

We began as a piece of white paper, full of passion for inspirations , creating brand-new products, from common to outstanding, from general to extrodinary. We keep challenging “authorities”, challenging ourselves. We concentrate on best user experience, and continue to innovate and transcend!ORICO insists on “Initial Concept, Original Design”! Innovation is our motivation, transcendence is our dream! This is our brand concept.

ORICO products introduction:

● International leading storage hardware manufacturer for minor enterprises and DIY consumers

● High Quality products are reliable and easy to use, which got wide approve by all over the world.

● Sales volume of DIY storage devices in china has exceeded 100,000,000pcs.

● ORICO enters into China market on Aug2009 and has become the biggest and uppermost storage devices technology company in minor enterprise and personal DIY field.

● ORICO’s product philosophy: EASY YOUR PC

● Leading China DIY storage market in 2010

Manufacturer Contact Info:
● Website: http://www.orico.cc/
● Support Phone: 86731-88965802EXT8033
● Support Email: newegg@orico.com.cn
●Facebook: https://www.facebook.com/ORICO-Official-1451523031808855/
●Twitter: https://twitter.com/ORICOOfficial
●Youtube: https://www.youtube.com/user/ORICOVlog

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,962 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1,544 Reviews
newegg
79%
Good Rating + 4 274 Reviews
newegg
14%
Average Rating + 3 57 Reviews
newegg
3%
Poor Rating + 2 29 Reviews
newegg
1%
Very Poor Rating + 1 58 Reviews
newegg
3%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Michael G.
Order Date : 2/2/2016

Rating + 1 If you order from them and they change their mind on the price they will RMA your item without asking you. Shady business practices.

Stay away from this company - they may change their mind on selling you an item and just cancel it like they did with me and THEN want to still take more than 2 days to refund the money I paid for the item they never sent.

I placed an order for an item that was a Flash Sale. I guess I may have missed the time block by a few minutes but when I placed the order the price was still the sale price. Apparently Orico doesn't think that a processed transaction means anything. I placed the order for the item and paid the price that was listed. Without even contacting me, I received an email saying that I had requested an RMA (I did NOT) and then a few minutes later I received an email saying that the item had been received at their warehouse. When I called Newegg about it the information they had was that the item was refused at delivery. I call complete B-S. When looking at the tracking number it never even got past "Label Printed". This was just a way to get out of selling an item at a price they decided was too low. Not to mention, a computer part costing less than $20 wouldn't require any kind of special acceptance by FedEx (the supposed shipper). FedEx would have left it at my door had Orico actually shipped it. The only thing I can think is that it was more important to try and sell the item I bought for $25 instead of $15 at the risk of losing a customer. It worked. Orico won't get any of my business. I would urge Newegg to take a look at the history of Orico's orders and try to determine if this is a common practice or not. If it is, Orico has no place doing business with a reputable business like Newegg.com.

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Terry R.
Order Date : 1/13/2016

Rating + 5 External Hard Drive Enclosure

This is the closest that you will get to a perfect purchasing experience, even after several purchases. Good products, excellent packaging and super fast shipping with tracking.

Did you find this review helpful? Yes No

Tom N.
Order Date : 12/27/2015

Rating + 4 The Orico product OK as a docking station.

I am having problem cloning another drive the instructions are not that clear and I maybe doing it wrong but I can only go by trial and error.

Did you find this review helpful? Yes No

Conrad G.
Order Date : 1/5/2016

Rating + 5

item as described and quick delivery cant ask for more.
Seller Response:Dear Conrad,

Thanks for choosing ORICO as your preferred choice and give us a kind shop review.

Your kind feedback is the best encourage that keeps us moving forward and constantly improving our goods and services.

If possible please kindly click the link as below and give us a positive product review:

http://www.newegg.com/Product/Product.aspx?Item=9SIA1DS14F8921

Should you have any further problem ,please feel free to contact us.

Our email address is newegg@orico.com.cn,we will try our best to help you.

Hope to hear from you soon and thanks again for choosing ORICO as your preference.

Best Regards

Customer Care Team


Did you find this review helpful? Yes No

jim b.
Order Date : 11/29/2015

Rating + 5 great products, but i needed a replacement

I bought two of these, one for me and one for the wife's computer, Mine worked great for about 35 days and then it died. I contacted newegg, but since it was past the 30 day period, I was told to contact the manufacture for warranty service. I emailed the company and waited a couple of days before I starts to get the impression that I would have to send another email, I received an email, asking me to try a few thing, but when I explained that the item was dead, they said that they would send a replacement at no charge and within a week I had my new one. I several products from this company and have been happy with them all. With the good service I received, I will buy more.
Seller Response:Dear jim,

Much appreciate for choosing ORICO as your preference.

We strive to provide the most reliable and highest quality products to our customers.

Your kind feedback is the best encourage that keeps us moving forward and constantly improving our goods and services.

Should you have any further problem ,please feel free to contact us.

Our email address is newegg@orico.com.cn,we will try our best to help you.

Hope to hear from you soon and thanks again for choosing ORICO as your preference.

Best Regards

Customer Care Team


Did you find this review helpful? Yes No

David R.
Order Date : 1/3/2016

Rating + 5 The watch is compfortable, attactive and received flattering comments from others.

Instructions were for all varieties for Orico Watches not just the S13094 Swiss Grear I purchased. This asstisted two of the four of the dials but the other two dials were not listed in the other instructions and I still do not know how to properly configure them.
Seller Response:Dear David,

Much appreciate for choosing ORICO as your preference.

We strive to provide the most reliable and highest quality products to our customers.

Your kind feedback is the best encourage that keeps us moving forward and constantly improving our goods and services.

Should you have any further problem ,please feel free to contact us.

Our email address is newegg@orico.com.cn,we will try our best to help you.

Hope to hear from you soon and thanks again for choosing ORICO as your preference.

Best Regards

Customer Care Team


Did you find this review helpful? Yes No

Tae H.
Order Date : 12/16/2015

Rating + 1 Don't trust this seller!

I ordered 3.5 hard drive case on December 16 and still have not received anything from them (jan4). They gave me a DHL tracking number which is false! DHL says they never got the package to ship.
Seller Response:Dear Tae,

Much appreciate for choosing ORICO as your preference.

Pls contact our Customer Care Team and give us your order number.

We will deal with this quickly and if your packag eis lost or something wrong we can arrange a replacement to you soon.

Should you have any further problem ,please feel free to contact us

Our email address is newegg@orico.com.cn,we will try my best to help you.

Hope to hear from you again and thanks again for choosing ORICO as your preference.

Best Regards

ORICO Customer Care Team


Did you find this review helpful? Yes No

CESAR M.
Order Date : 10/30/2015

Rating + 5 Great Customer Sevice!

My package got lost and they replace my item right away!
Seller Response:Dear CESAR,

Much appreciate for choosing ORICO as your preference.

We strive to provide the most reliable and highest quality products to our customers.

Your kind feedback is the best encourage that keeps us moving forward and constantly improving our goods and services.

Should you have any further problem ,please feel free to contact us.

Our email address is newegg@orico.com.cn,we will try our best to help you.

Hope to hear from you soon and thanks again for choosing ORICO as your preference.

Best Regards

Customer Care Team


Did you find this review helpful? Yes No

Shane F.
Order Date : 12/6/2015

Rating + 1 Delivered to Wrong State

I have not received this item. Tracking shows it somewhere left at front door in another state. I suggest you watch tracking on any orders from this seller very carefully. I did not, just wondered what had happened since I had received all my orders from other sellers.
Seller Response:Dear Shane,

Much appreciate for choosing ORICO as your preference.

We must apologize that the tracking number in Neweeg was wrong and make you cnfusing.

But we have give you the correct tracking number soon.

You said you did not receive the item.

We are contacting newegg to deal with it, pls wait for several days.

If there have any reply information, We'll reply you ASAP.

Hope you can check it when you have time or after all other orders recewived.

Should you have any further problem ,please feel free to contact us

newegg@orico.com.cn " (replace # with @),we will try my best to help you.

Thanks again for choosing ORICO as your preference.

Best Regards

ORICO Customer Care Team


Did you find this review helpful? Yes No

Alex S.
Order Date : 12/6/2015

Rating + 4 Perfect experience!

Fast delivery, unbeatable price. The only thing is - useless for me, I had to order the raid version (9628RU3 instead of 9528U3).
Good packaging - easy to open.
Seller Response:Dear Alex,

Much appreciate for choosing ORICO as your preference.

Thanks for your continue support for us and sorry for the inconvience to you.

Hope you have a happy experience!

Should you have any further problem ,please feel free to contact us.

newegg@orico.com.cn " (replace # with @),we will try my best to help you.

Thanks again for choosing ORICO as your preference.

Best Regards

Customer Care Team


Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 0 days
  • Restocking Fee: 15.00%
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

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