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BELLE AND JUNE Seller Profile 888-992-3553 Email This Seller See all products from BELLE AND JUNE
Wouldn't you agree that it’s the little things- the unique and well-designed accessories that complete a space, fill a room with distinct character and can turn a home into a haven? The perfect pieces help a home proudly and confidently display a distinct style and personality.
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Standard Return Policy
To request a Return Authorization (RA) number please contact us via email at firstname.lastname@example.org. Please reference your order #, reason for the return and ensure that your contact information is correct.
After receiving your request, we will review the information and forward via email an RA number and instructions for returning the item including the address you will need to return your products to.
All items must be returned to the address we supply to you in their original - unused- condition and in its original packaging. Be sure to pack your item exactly the way you received it to prevent any damages. If the item is damaged during transit, we will not be able to give you credit back for the return. Accordingly, we recommend using an insured carrier. If the item is used, or worn we will not be able to refund your money. You are responsible for all shipping, additional freight/delivery surcharges and duties when returning items.
In every case, proof of purchase is required for a refund. Upon receipt, your item will be inspected, and exchanges, credits and refunds if applicable, will be issued for the purchase price minus shipping charges and duties (if applicable). Any taxes charged will be refunded in accordance with state laws.
Once the returned product is received it will be inspected. ONLY when the item(s) are received in perfect condition at the provided address with a Return Authorization (RA) number provided by Belle and June, Inc, will your return be processed.
RETURNING ITEMS THAT QUALIFY FOR FREE SHIPPING:
We offer free shipping on many of our items. However, if for any reason you need to return an item with free shipping, your refund will be based on the item price minus the standard shipping cost. Standard shipping costs are based on item prices as outlined within our shipping information. Additional delivery surcharges or freight fees may apply for heavy or oversized items.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.