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Seller#: 0UHOPTYVOTBD3V6B6

Your Source Global Seller Profile 800-279-7768 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Your Source Global See all products from Your Source Global

Your Source Global is a leading distributor in the United States of replacement parts and consumables for printers.

A Wholly owned American company, we are committed to providing high-quality, hassle-free service and developing long-term relationships with our customers.

With our market expertise and professionalism, Your Source Globa is uniquely qualified to meet or exceed our customer’s expectations to be the single source for new and refurbished replacement parts and consumables.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (44 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 31 Reviews
newegg
69%
Good Rating + 4 6 Reviews
newegg
14%
Average Rating + 3 2 Reviews
newegg
5%
Poor Rating + 2 2 Reviews
newegg
5%
Very Poor Rating + 1 3 Reviews
newegg
7%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
mary7777
Order Date : 5/14/2014

Rating + 5

Good service, product as described, received within time frame promised in spite of weather events. As always, New Egg comes through

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drJoe
Order Date : 2/24/2014

Rating + 2 Good, until.....

Everything goes well with this merchant - until you have a problem. Afterwards, you are charged with an excessive restock fee and hassle.

Buyer beware.

1 out of 1 people found this review helpful. Did you? Yes No

ED
Order Date : 11/27/2013

Rating + 2 HP 620N network card

The network card is old dated 2006, it is used (or pulled from old printer) and was never stated as one. As an old product it does not have warranty. I did not had the time to send it back - such a card should be found on e-bay.

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Bryan
Order Date : 5/14/2013

Rating + 5 RJ11 Crimper

Well built tool that is made to attach and replace handset plugs. Works as advertised!

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Jjjimbo
Order Date : 1/28/2013

Rating + 1 Slow, slow, slow

I ordered this toner from Newegg on 01/28/2013. Using the FedEx tracking number from Newegg I determined that the item was shipped to another city on 1/31/2013. I called Newegg and they passed me on to Source Global. Source Global said that the tracking number was incorrect and the item had shipped and would arrive some time next week (about 5 days from today). So much for Newegg "partners" and "free shipping". I should have gotten this item from elsewhere.

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IT Crew
Order Date : 11/20/2012

Rating + 1 HP 4200 Drawer

The description was vague at best but I gathered the drawer would be near new or refurbished. However I received a drawer with a very yellow face and the roller didn’t seem to want to work. So, clearly very very used. Swapped the roller from my broken drawer and it works but looks rough in my printer.

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acw
Order Date : 8/22/2012

Rating + 3 Generic OEM products. Not manufacters parts.

The product picture looked somewhat like the original HP box. There was no indication that it was a 3rd party OEM product.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 20.00%

RMA Policy
    Products may be returned within 30 Days for Refund less 20% unless defective in which case we waive the re-stocking fee
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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