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BIDET4ME.COM Marketplace Seller Profile 626-247-4150EXT201 Email This Seller See all products from BIDET4ME.COM Marketplace
Bidet4me.com is mainly supply top quality toilet seats.
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
* All Returns must include a Return Authorization Number. (Email: RMA@bidet4me.com)
* Returns will be accepted within 14 days of the invoice date, provided the item has not been used.
* Shipping charges (if applicable) are non-refundable.
* A standard 15% restocking fee applies to all items being returned. You will also be charged for shipping if free shipping was applied to your purchase.
* Return shipping charges are the responsibility of the customer unless the item was received damaged or shipped in error and a replacement is being requested.
RESTOCKING FEES FOR RETURNS: Returns are costly for you and us. We charge restocking fees to cover the cost of original shipping charges and return handling. In addition, our warehouse charges us a restocking fee to have items returned. We do not intend to make any money with restocking fees. Please be sure to contact us with any questions prior to ordering to avoid unnecessary returns.
* A standard 15% restocking fee applies to all returns.
Bidet4me.com reserves the right to make exceptions beyond its 14-Day return policy at its own discretion.
* If item(s) are received in non-resaleable condition, additional restocking fees will apply or the item may be refused for credit, depending on the condition of the item (e.g., product is damaged, shows signs of use, has been written on, has missing packaging, parts, warning labels or instructions).
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.