NU ERA Seller Profile 800-3901119 Email This Seller See Seller Store See all products from NU ERA

International seller. Newegg will be responsible for all RMA and general customer service.

Welcome to NU ERA, where you’ll find high-quality items you really want, at savings from 30% to 70% percent off retail prices from original Taiwan and China makers.

NU ERA ships orders around the Globe daily, offers a vast inventory of electronic products, computer components, mobile accessories with best quality performance and remarkable services.

Our friendly and prompt customer service conduct by New Egg supports customers to shop with us daily and referred to friends and family members.

Every item listed on New Egg site is ready to ship daily except some of the hot products.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

Review Summary (41 Reviews ):
Excellent	19 Reviews	46%
Good	12 Reviews	29%
Average	2 Reviews	5%
Poor	0 Reviews	0%
Very Poor	8 Reviews	20%
Excellent	0 Reviews	0%
Good	0 Reviews	0%
Average	0 Reviews	0%
Poor	0 Reviews	0%
Very Poor	0 Reviews	0%
Excellent	17 Reviews	45%
Good	12 Reviews	32%
Average	2 Reviews	5%
Poor	0 Reviews	0%
Very Poor	7 Reviews	18%

Reviewer	Seller Review
TMFlan Order Date : 4/14/2013	5/1/2013 4:55:12 AM Failed never delivered I was provided two (2) tracking numbers: one returned as invalid, the other showed delivery in I while my delivery address is on the east coast. Notified Newegg customer service multiple times with abysmal results. First attempt the rep referred me to Uline a packaging sales firm. Second although informed of the delivery to an incorrect location, they were uninterested in assisting with resolution. Did you find this review helpful? Thanks for the valuable feedback you provided!
Tom Order Date : 12/4/2012	4/20/2013 8:20:28 AM Doesn't work. Couldn't get to sync with either Android or iOS devices. Did you find this review helpful? Thanks for the valuable feedback you provided!
Steven Order Date : 3/12/2013	3/23/2013 2:37:13 PM Sells broken stuff I bought two blue tooth devices from this seller. They did not provide any PIN codes to pair the device. I checked Newegg's item description and found the standard codes of 0000 and 1234, but I had already tried those. Neither device will work and I have tried multiple Android phones. Worst of all there's a video showing someone pairing with the exact same Android phone that I was trying to pair with. Also, the seller included a CD filled with pirated software and Key-gens. Did you find this review helpful? Thanks for the valuable feedback you provided!
Disappointed in NY Order Date : 1/14/2013	1/19/2013 11:54:30 AM Run Away If it was possible to give 0 Eggs then they would get that or less. Seller has no way to contact them and customer service is offered through NewEgg. I purchased a daily deal from them (OBDII Code Reader) it came with no documentation and NewEgg provides no support except to suggest I email the seller or call them in China. I cannot begin to describe how disappointed I am in NewEgg, this item has been removed from the site like it never existed. NewEgg expects me to pay return shipping on an item because I cannot prove it is defective (since it cannot be used without a PIN Code). I will never buy another Marketplace item and I will look to other vendors before purchasing from NewEgg in the future. 1 out of 1 people found this review helpful. Did you? Thanks for the valuable feedback you provided!

Standard Return Policy

Return for refund within: 30 days
Return for replacement within: 30 days
Restocking Fee: Yes

This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.