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SOHO DESIGNS Seller Profile 203-791-1995 Email This SellerEmail This Seller  See all products from SOHO DESIGNS See all products from SOHO DESIGNS

By purchasing products from Soho Designs you are purchasing directly from the manufacturer, SoHo designs. We offer quality service and guaranteed satisfaction. All of our SoHo designs products are carefully designed so that we can offer our customers beautiful unique children's bedding. Designed by SoHo Designs and available only at SoHo Designs. Since 2006, we have been providing an extensive selection of baby products on the Internet. Currently operating out of a 38,000 square foot facility outside of Bethel, Connecticut, our focus is on providing high quality products at low prices, with fast delivery and friendly customer service. We accurately and swiftly process many hundreds of orders every day out of this state-of-the-art facility. Unlike our competitors who rely on others to ship many or most of their orders, we ship 100% of our orders directly from our facility, thereby assuring you the best in accuracy, speed, and reliability.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1 Reviews
Good Rating + 4 0 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 0 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    If you are not pleased with your purchase for any reason, simply call us at 1-203-791-1995 to set up a RETURN #, ship it back to us within 30 days of invoice date for a full refund of your purchase price (this does not include your original shipping and handling fees). Please note, some items have specific return directions. We must receive your returned purchase within 30 days of invoice date in order to issue a refund. After we have received your return, inspected it, and approved it for a refund, we will credit the approved refund amount to the credit card used to purchase the returned item excluding shipping and handling charges. We do not accept returned items that have been used or laundered. Items returned must be in their original condition and packaging or you may be subject to a 15% restocking fee.

    SoHo Designs cannot be held responsible for returns that are lost or delayed during shipping, and we can only credit you for items received. Please allow 1 billing cycles for the refund credit to appear on your credit card statement
Nursery Bedding Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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