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WoofersEtc Inc. is a Los Angeles based electronics distribution company, with an emphasis on high end brands, wholesale pricing, and excellent customer service. All tech support staff are highly trained and more importantly huge audiophiles! The WoofersEtc philosophy is simple: "give people what they want, quickly and treat your customers well." Since day one, customer service has been the first consideration and this has resulted in an exponential growth of customer referrals. The Better Business Bureau and ResellerRatings.com also recognize WoofersEtc.com for outstanding customer support. The WoofersEtc 18,000 square foot shipping and distribution facility is based in the wholesale quarter of Los Angeles California. Just a few miles between the areas largest UPS and FedEx package hubs, the shipping location offers quick shipping times and minimum package handling in transit.
Back in 1982 when Kenwood and Alpine were the hot new brands on the market, "US Stereo" started out as a small local electronics distributor. The company grew quickly and gained a reputation among local retailers as the best source for high-end brands. In 1999 WoofersEtc.com was launched as one of the industry's first online car audio retailers, and rapidly caught on as one of the internet's largest 12 volt sellers. Today WoofersEtc.com proudly offers nearly 10,000 products, and has served over 100,000 customers worldwide. We ship to all US states and territories, and many countries all over the world.
Our customer service hours are Monday - Friday, 9:30AM - 6:30PM PST. Please do not hesitate to call us at (323) 231-3525 if you have any questions concerning your order. If you need to email us, please use the 'Email This Seller' button.
Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.
Order Date : 10/9/2013
10/15/2013 8:39:15 PM
My item was shipped very fast and doubled boxed! These guys care about your item and it shows in their packaging. They have a treasure trove on NOS Nakamichi receivers and they're giving them away.
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Standard Return Policy
Return for refund within: 30 days
Return for replacement within: 30 days
Restocking Fee: 15.00%
Brand new products can be returned within 30 days of invoice date. These products must be returned in 100% brand new condition, unopened, unused, with no blemishes or signs of installation, complete with all original parts and accessories. Shipping costs are non-refundable, and a 15% restocking fee will apply. In some cases, the restocking fee can be waived if the value of the returned products is used as an in-store credit. In the event that a customer refuses delivery of a package, a return shipping charge will be made by the shipping carrier. This charge will be deducted from the customer's credit.
Customer must call prior to returning any product so an RA number can be issued to the customer. Please put the RA# on the outside of the box in a large, legible font/text and package the returning product(s) securely inside the box with heavy packing materials and packaging so the product(s) will not be damaged. Include your order invoice and a note inside the box explaining the reason for your return and full contact information including name, address, phone number and email address; This will expedite your return, exchange or warranty process.