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WoofersEtc.com Seller Profile 323-231-3525 Email This Seller See all products from WoofersEtc.com
WoofersEtc Inc. is a Los Angeles based electronics distribution company, with an emphasis on high end brands, wholesale pricing, and excellent customer service. All tech support staff are highly trained and more importantly huge audiophiles! The WoofersEtc philosophy is simple: "give people what they want, quickly and treat your customers well." Since day one, customer service has been the first consideration and this has resulted in an exponential growth of customer referrals. The Better Business Bureau and ResellerRatings.com also recognize WoofersEtc.com for outstanding customer support. The WoofersEtc 18,000 square foot shipping and distribution facility is based in the wholesale quarter of Los Angeles California. Just a few miles between the areas largest UPS and FedEx package hubs, the shipping location offers quick shipping times and minimum package handling in transit.
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Standard Return Policy
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.