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Seller#: 0UHOPTYVTWJSH627F

LuxuryBlack Seller Profile 855-391-3939 Email This SellerEmail This Seller  See all products from LuxuryBlack See all products from LuxuryBlack

Luxuryblack based in California USA, is engaged in the retail of Dash board Camera. Luxuryblack is the leading online source for BlackVue product. We specialize in electronics in order to offer the best prices and the highest quality products.Our mission is to provide innovative, high quality, and specialty products that meet our customer needs. We believe our first responsibility is to the customers who patronize our store. Customer Phone service Call: 855.391.3939 10:00AM-5:00PM PST Mon-Fri. We respond email with in 24 hours.

Further, we usually do the shipping by USPS or UPS. You can track the status of this order via USPS or UPS official website It takes a few days to update the status by the carrier."Ship Time" means the time the carrier takes to delivery your order. It does not include the time we take to process your order. We usually take 1 business days to process your order.

If you have any kind of questions, comments or suggestion, please just feel free to send email to

Customerservice@luxuryblack.com

We always respond emails promptly.

Website: www.Luxuryblack.com

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (9 Reviews ):
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 9 Reviews
newegg
100%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise.

    By placing an order, you agree to the following policies:

    Your return must meet the following criteria or it will be rejected and returned back to you at your cost.

    All returns must include the following:

    * Original Condition
    * All accessories
    * Manuals, warranty registration, etc.
    * Return Merchandise Authorization (RMA) obtained from site or customer service for the correct product and not yet expired

    Basic Policy

    Check the Special Returns Policy below to see if it applies to your return. If not, then the following Basic Returns Policy applies:

    An RMA number must be requested within (30) days of the delivery date. Shipping and handling fees are the costs of us sending the product to you and will not be refunded. In the event an item is sold with "free shipping", Luxuryblack will refund the amount of sale.

    Damaged/DOA/Defective shipments reported within 7 days are immediately replaced free of charge (subject to stock availability).

    All returns with missing part (including, but not limited to, original manufacturer packing materials) will not be processed until the part is received.

    Customer is responsible for return shipping expenses. Replacements will be shipped at our expense.

    Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and basic returns policy, the purchase price will be credited to the credit card used for the original purchase.

    Refund will be issued after our warehouse receives, inspects, and processes your return. Newegg will refund back to your method of payment.
RMA instructions
    How do I return an item?

    Contact our Customer Service Department and inform them that you are returning products.

    Customer Service E-Mail: Customerservice@luxuryblack.com

    Please have your invoice available, either your emailed invoice or physical invoice that came with your order.

    Our Customer Service Representatives will need your name, email address and invoice number to begin the return process.

    Once our Customer Service has verified your order information, you will be given an RMA number for your return. Please write this RMA number down, as it will be a reference to your return. Return your item in the same or similar packaging method as they were delivered to you.

    Re-using the package your item came in is acceptable, as long as the packaging is in good condition, all previous addresses, tracking information and labels are removed and you use the same mail carrier (USPS or UPS) as your package arrive
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