MobileLife_Inc Seller Profile 626-961-7100 Email This Seller See all products from MobileLife_Inc

Received the wrong item for my order. It took 3-mails to newegg to get approved for an RMA and then they pushed me off to the 3rd party seller, giving me their phone number and physical address. I was instructed to spend my own money to send the package back to the seller, which I did hoping they would refund me shipping costs. The seller's number did not work and I am tempted to go to the physical address and speak my mind. It's been over a month, several e-mails and unreturned phone calls and I still have no idea if I will be getting a refund or my correct package.

Paid for the S3 Spigen Neo Hybrid case, they emailed me 3 days later saying it was shipped and had a tracking number that did not work. The next day, I got an email from newegg saying that an RMA was issued and approved, all while I was sleeping. I was never notified of what happened and had to call newegg to find out the seller issued the RMA with the tag "no longer needed". I looked everywhere for the case before finally deciding on newegg, then I pay and they held my money for 4 days before letting me know that I was never getting it.