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Seller#: 0UHOPTYVTWJSWH7C7

vitalASC - vitalize Your Life Seller Profile 909-839-1985 Email This SellerEmail This Seller  See all products from vitalASC - vitalize Your Life See all products from vitalASC - vitalize Your Life

vitalASC represents innovation, virtue and value. We strive to provide quality tablet PC fully test and inspect with our seal of approval on it.
We continue to provide the highest standard of customer service.
671 Brea Canyon Road, Suite #1 Walnut, CA 91789
Sales Tel: 1-909-839-1985
Sales Fax: 1-909-839-0254
Email: sales@vitalasc.com , service@vitalasc.com

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (119 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 88 Reviews
newegg
74%
Good Rating + 4 12 Reviews
newegg
10%
Average Rating + 3 5 Reviews
newegg
4%
Poor Rating + 2 6 Reviews
newegg
5%
Very Poor Rating + 1 8 Reviews
newegg
7%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
DTG
Order Date : 6/14/2014

Rating + 2 Sweet Deal for a Lead Brick.

Let me start off by saying that I got this from an NeweggFlash tweet, and it was one heck of SWEET DEAL, for a tablet.

PRO's: brand new 8 inch tablet with android jelly bean. more than 1g storage space( before any apps). Great packaging too! Nice Cheap price tag! Even comes with a peel-and-stick screen... thing.

CON's: Where to start?
1.Overview stated it had 4gb of storage, yep true, but thats prior to the installation of the OS
2. I found it hard to find a cover I liked for it, maybe due to the size or just cuz its "new" to the market, idk.
3. Storage expansion uses microSD cards but, and this is really the kicker, it's limited to 16gb only, I tried to find out if this was a software or hardware limitation, but could not get a straight answer.
4. NO Bluetooth, it wouldnt be the first time newegg goofed in its description and omitted the reference for it, but sadly thats not the case here. The one feature I needed most.

I got what I paid for, another gameboy, with music!

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Techninja1987
Order Date : 4/19/2014

Rating + 5 Great Vendor

Fast Shipping, Good product as described.

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magus
Order Date : 3/23/2014

Rating + 5 Tough Tablets

I've never owned a tablet that is tougher than a vitalASC. Battery life slays apple and the wifi range is excellent. Prices cannot be beat. This is the perfect device for traveling and kids/teens/students. Cheap price for a great ereader, websurfer, streaming video, &tc.. The customer service cannot be beaten!

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Kenneth E. Lamb
Order Date : 4/8/2014

Rating + 5 Incredibly good service!!

Ordered a tablet with keyboard and got a call within a couple of hours from their corporate offices (a guy named Clement) who told me that it comes with a choice of red, silver, or gold keyboard - which is not indicated in the NE write-up. I got red - looks great!

When was the last time you got called like that?

Upgraded my shipping from 3-5 day to 2 day - I can live with that!

Everything arrived on time - all in excellent, undamaged condition.

This is a new (so far as I know) company looking to get some buzz going about it - Clement has the right idea about how to do it.

I suggest you seriously consider this vendor - I'm overjoyed!!
-30-

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 2/26/2014

Rating + 5 Good delivery

Received my package incredibly quickly and packaged to make sure it would be safe. Products work great and everything was a low price.

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joecap
Order Date : 2/19/2014

Rating + 5 Excellent Seller

Fast Shipping.. Quality Items.

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Seby
Order Date : 1/15/2014

Rating + 1 Never buy anything from here

This vendor is very cheap. buy from local store you can return it with no cost if it breaks
Seller Response:vitalASC service dept got a customer message on Newegg on 1/29/14 that tablet lost its display. vitalASC Service Dept authorized you to send in for swap right away . vitalASC service Dept received unit on 2/12/14.

Service team looked at the tablet LCD was cracked . Is been physical damage. The warranty does not cover for this physical damage , so service Dept message you on Newegg on 2/13/14 to see if you want an estimate to fix it you said no just sent it back.

Service Dept sent the tablet back to you on 2/14/14. It shows that it was delivered to you on 2/18/14.

vitalASC do our Best for our customers but we have policy to follow also.

Thanks,

vitalASC Service Team


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Pastor Gina
Order Date : 1/6/2014

Rating + 5 Wonderful Customer Service

I can't say enough positive things about this company. They look at the orders that come in and if there is a better product at a better price they call you. Imagine a company that wants it's customers very satisfied!!! The follow-up is tremendous. I was also called to make sure the products I have ordered were to my satisfaction and if I had any questions! If my electronic needs fit within the vitalASC realm, I will purchase from them. I am glad NewEgg as them as a supplier.

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N/A
Order Date : 2/2/2014

Rating + 5

Awesome! Fast delivery! I'm excited to make good use of my new tablet.

1 out of 1 people found this review helpful. Did you? Yes No

Jan Golden
Order Date : 11/20/2013

Rating + 1 Terrible Service

I have repeatedly emailed Newegg and the company I bought 2 tablets from. I received a letter and the company said I could fill out a form and send a picture of what the tablet looked like. I took a pic and attached to email. But I do not have the correct website and have had no contact from Newegg or the company. It's vitalASC. I would love to resolve the problem.
Seller Response:Hello Jan,

Our Service Team did respond to you on Newegg on Jan 24, 2014 promptly and they gave you the website address and email address for some reason maybe security issues Newegg block out the website and email address that was given to you. our Service Team also gave you a call on Jan 27, 2014 at the phone no that is on your order and left you a voicemail for this info as well. We want to help you the best we can please contact our Service Team to discuss further.

Thanks,

vitalASC Service Team
909-839-1985


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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    1.The Technical Support Department must be contacted by phone call, fax, or online RMA form submit prior any hardware returns for RMA, or services. Credit will only issue prior Authorization by the Manager.
    2.The RMA number must be marked clearly on the outside of the shipping box. Place a copy of this RMA form inside the box. RMA number are valid for 10 days from the Authorization Date. Any RMA# received after the Expiration Date will be refused.
    3.vitalASC will not be responsible for any Data lost during the repair process. Nor are we responsible for lost or damaged materials in shipping.
    4.On merchandised returned for replacement, 15% restocking fees will be charged. After packaging of software has been opened or seals have been broken, it may only be exchanged if it has been determined to be defective. Items returned in an incomplete Order (W/O User manual, Cables, Adaptors ETC) will be returned to the Customer or charged to their Account.
    5. Governing Law/Venue/Forum This agreement and the rights and obligations of buyer and seller shall be governed by and construed in accordance with the laws of the State of California in the United States of America. Buyer agrees to consent to jurisdiction, venue and forum in the State Court of California, County of Orange County, State of California, United States of America. Buyer further agrees to and does hereby irrevocably waive the defense of inconvenient forum and further irrevocably waives trial by jury.
RMA instructions
    1.Make sure the RMA# is clearly marked on the outside of the box. Unit shipped in with out RMA# will be refused. Out of Warranty repair Tablet PC / laptop PC only has 90 days Warranty.
    2.Attached a copy of the RMA paperwork inside the package.
    3.Make sure that the unit is properly packaged. Unit damaged due to improper packaging will not be cover Under Warranty.
    4.There is a service fee of $50.00 plus shipping and handing for out of warranty repair unit. If customer do not agrees to repair, we will charge $25.00 for diagnostic fee.
    5.Our shipping address: 671 Brea Canyon Road, Suite #1 Walnut, CA 91789 , Tel: 909-839-1985 Fax: 909-839-0254, email: service@vitalASC.com
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