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OneDealOutlet Seller Profile 905-480-0618EXT105 Email This SellerEmail This Seller  See all products from OneDealOutlet See all products from OneDealOutlet

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Company Profile

Founded in 2003, BTEcomputer, specializes in computer hardware and software products. Our goal is to provide best prices, unbeatable service and build lasting relationships with individual customers, corporate clients and resellers. Over years of operation, our ambitious team has extended our products line from Consumer Electronics to include Household Products, Health & Beauty, and Fashion products. As you can see here, the advanced BTEcomputer ecommerce site has been built for this purpose and will continue to be updated to meet our client's expectations.

BTEcomputer is headquartered in Toronto,ON we maintain warehouses across Canada, USA, Hong Kong and China. With our strong connections with leading manufacturers and distributors all over the world, we are able to offer the highest quality products at market leading prices to our savvy customers.
Main Office (Canada):

Unit #11, 270 Esna Park Dr.
Markham, ON,L3R 1H3, Canada
Tel: (905) 480-0618, Fax: (905) 480-9597

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (101 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 45 Reviews
Good Rating + 4 14 Reviews
Average Rating + 3 6 Reviews
Poor Rating + 2 6 Reviews
Very Poor Rating + 1 30 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Ian B.
Order Date : 2/25/2016

Rating + 1 Fake tracking number.

Would not recommend, my tracking number still does not work and nobody is responding to my emails.

0 out of 1 people found this review helpful. Did you? Yes No

Brenda R.
Order Date : 2/21/2016

Rating + 1 "Your entry does not appear to be a valid tracking number. Please verify your entry and try again."

For days now, all I see when I check the tracking of my purchase is " Your entry does not appear to be a valid tracking number. Please verify your entry and try again. " My credit card has been charges and the others 6 purchases have already arrived.
It feels like a scam and I wonder if OneDealOutlet maybe close to bankruptcy?
Computer built, but without a CPU cooler is sits in limbo! I maybe the only person in history that wished Intel included a stock CPU fan in a 5820k...

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Jordan D.
Order Date : 1/31/2016

Rating + 1 Horrible customer service

Do not trust this seller, it's the worst experience you can possibly imagine. Item was never sent, the seller could not tell me where it was, tracking number never worked, shipping company couldn't tell me whre it was either.

Were no help getting a refund for the item that I never even received, it's been three weeks of going through customer service and I still have not gotten the money back for the item I never even got.


And I am personally avoiding Newegg from now on for even letting a seller this horrible be a part of their market.

2 out of 2 people found this review helpful. Did you? Yes No

Steve B.
Order Date : 1/27/2016

Rating + 1 Marked shipped but on Back Order

They marked the order shipped but the item was on back order. No ETA on item so I cancelled order. The problem is order was marked as RMA'd even though nothing had shipped. At first proposed refund was price of item less shipping. I contacted and asked to correct. They responded and stated they did. Did not see refund and asked when it would be done. They referred me to Newegg but since this company is Marketplace, Newegg stated it was their responsibility for this refund not Newegg. Very disappointed on this as they have had our money for over 3 weeks now. Now waiting on Newegg to follow through on the request for them to cancel not RMA.

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David H.
Order Date : 1/25/2016

Rating + 1 Poor service on a return

After receiving a Chromebook that was then given as a Christmas present to our grandson, he found it to have serious issues. It was returned successfully, but instead of receiving a replacement, I was given full credit. I then had to reorder the item and pay a higher price than I did originally. Emails with Customer Service were to no avail. In the end, our grandson received a fully operable Chromebook in late January.

While we are all happy with the product, I'm not at all pleased with the price increase.

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Nicole K.
Order Date : 12/22/2015

Rating + 1 If you like poor customer service.

I would not recommend this seller to anyone who wants a product on time. The tracking information given was wrong and the customer service was no help at all. They kept giving me the same incorrect information. Leaving a customer to wonder where their merchandise is is not good. Almost a month to receive a package is great when you don't want the item quickly. I would have chosen a 0 because 1 is to nice.

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Order Date : 1/21/2016

Rating + 5 Good retailer

Fast ship
As expected.

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Nishant p.
Order Date : 1/15/2016


I would not recommend this seller at any price. They will never tell you the truth if you ask them about order status. I had to contact Newegg for cancellation and refund.

I had to rate because it wont submit my review but I would like to flag this seller as NOT RELIABLE seller.


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Omar W.
Order Date : 1/8/2016

Rating + 4 Great Customer Service

I have order an CORSAIR RM Series RM450 from this seller. During my experience shortly after ordering this PSU, I have found another one that fit my PC build better. I contacted OneDealOutlet to cancel my order and they surprisingly replied the same day and a couple days later they gave me a full refund. I'm very thankful for the service they provided.

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Jason K.
Order Date : 12/31/2015

Rating + 1 Wish I Would Have Read their Reviews Before Ordering - TERRIBLE - AVOID

Shipping out took forever. Wrong/Half of the product ordered was sent. They do not answer their phones / ZERO live Customer Service (Which is worse than Bad Customer Service). Now I am in a bind having to wait for product that should have been received a long time ago. Thanks to Newegg direct for fixing OneDealOutlet's mistake. OneDealOutlet aka BTE Computer Inc is a joke and should be kicked from Newegg and the planet as far as I am concerned.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    We try our best to provide customer quality products and services. If for some reason you are not completely satisfied with your purchases, please contact us within 30 days of order. We would like the opportunity to work with you to solve your issues and ensure your satisfaction. However, in the case of you still wish to return your item, here are a few things you should know:

    You must request the RA (Return Authroization) from us within 30 calendar days from the day of order.
    We do not offer return for certain products such as consumable products includs but not limited to : software, blank CD, DVD discs, battery, ink and cartridges or anything offered "as is" or "Non-returnable" in detail product information
    Defective items can be returned for exchange.
    Non-defective returns must be unopened, unused product in it's original condition.
    Please note all returns need to be returned to our Canadian office. You are responsible for shipping the item(s) back to us and for the costs associated with that shipment.
    Returns from U.S.A. must indicate the returned product as a defective return and declare product value on the customs form ($5 value) otherwise the return might get stuck in the border custom office.
    Please pack the products properly and ship back return with tracking number. We are NOT responsible for any package lost or damaged during shipping.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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