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Seller#: 0UHOPTYVE6MM54A64

Toner Market Place Seller Profile 305-597-3802EXT1 Email This SellerEmail This Seller  See all products from Toner Market Place See all products from Toner Market Place

Toner Market Place offers a complete line of Imaging Products for Copier, Fax Machine, and Printer. We provide customer with high quality, low-cost alternative compatible products compare to OEM cartridges. Our focus is very simple; meet the needs of customers by providing the highest-quality imaging products at significant savings. Our experienced customer service representatives are here when you need them, to guide through your inkjet cartridges, toners and ink refills orders. All questions will be addressed promptly either by phone,or e-mail.
All our printer cartridges, toner cartridges and ink refills are from highest quality on the market. we believe that a real saving is made when you get the same or higher quality than original manufacturers products at a fraction of the cost. Our quality department leaves no chance to lower quality products because we know the importance of a sharp and crisp print out. All our high-quality inks are tested regularly for page yields and color matching in order to get the best of your print cartridges for the lower price.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (482 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 290 Reviews
newegg
61%
Good Rating + 4 84 Reviews
newegg
17%
Average Rating + 3 32 Reviews
newegg
7%
Poor Rating + 2 12 Reviews
newegg
2%
Very Poor Rating + 1 64 Reviews
newegg
13%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Dave
Order Date : 4/4/2015

Rating + 3 Toner Marketplace

I was sent the wrong cartridge (black instead of yellow toner). It didn't work, of course. I called them and they agreed to ship me a new one. The new one arrived, along with a label to use to send the old one back (which I did). So it turned out all right.

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Steve
Order Date : 2/9/2015

Rating + 1 Wasn't compatible

slow shipping, my epson won't work with the ink

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N/A
Order Date : 2/23/2015

Rating + 1 FAKE TRACKING NUMBER !!

I ORDERED 2.23.2015 BUT HE GAVE ME THE 1Z9305VR0394840532 which is voided on 02.12.2015

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Sad customer
Order Date : 1/24/2015

Rating + 1 Poor customer service

I have sent an email to Toner market place and to new egg more than a week ago regarding a defective toner cartridge and have not heard back from neither. There's no numbers to call and most likely will never order from this site again. Good Luck

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Brother Printer Fan
Order Date : 1/13/2015

Rating + 3 The Cartridges are not Brothers Brand

The Cartridges are not Brothers Brand.

From the pic and from what I read I thought I was getting a great deal on Brothers Brand of Ink Cartridges, but instead their merely the aftermarket "compatibles". To be fair they did state "compatible" but the pic and the rest of the description was a bit vague.

That said they appear to be nicely packaged and all so hopefully their good ones.

I bought a printer for someone and wanted OEM Brother cartridges for the first few months while still in warranty and to shake out any defects possible in the printer before switching to aftermarket ink.

But all said when one factors in the additional costs for Brother replacement Ink it doesn't take long to recapture the savings to pay for another printer with aftermarket ink instead.

Brother should be more competitive on it's own Inks. They make the best value printers. Too bad they can't see the wisdom in being more competitive for their Ink Cartridges. They print a bit better, clog less??

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scattershot
Order Date : 11/12/2014

Rating + 5 Brother-compatible toner

arrived on time and quality was excellent

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N/A
Order Date : 10/22/2014

Rating + 3

Does not always include recycling return label.

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N/A
Order Date : 8/4/2014

Rating + 4 MFC-7360N

Do not follow the reviews of the people that gave them bad reviews. The customer service people help me with my problem on getting the toner cartridge to work. So far no problems with it than the ink is not the greatest quality to name brand. I have no problems with the company so far but I haven't print 2000 pages yet but only two pages today.

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N/A
Order Date : 7/31/2014

Rating + 1 Awweful toner

It prints as if the toner is running out!! No wonder it so cheap..you get what you pay for. I can assure you I will not get 1500 prints out of this. Maybe 300 of readableprint if I strain my eyes.

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RM Miles
Order Date : 6/25/2014

Rating + 1 Samsung toner cartridge

Vendor 2S's info in the product box says that it may not work with some OE Samsung laser printers; and sure enough they are right. It did NOT work. Why sell something that you KNOW may not work? Stupid! And it is taking -- present continuous tense -- more than two weeks to secure a refund, which is yet to be granted. What a miserable experience. I'd love to exchange it for an OEM product, at higher price, but NewEgg don't seem to sell that.

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Standard Return Policy
  • Return for refund within: 60 days
  • Return for replacement within: 90 days
  • Restocking Fee: 15.00%

RMA Policy
    Non-Defective Products: All unopened or unused products can be returned within 90 days after the order is placed for refund. There will be a 15% restocking fee apply to an item that is returned open. Restocking fee will be waived if no items are open and your refund will be applied.

    Defective Products: We will be more than gladly to replace a defective cartridge for you within 90 days after the order is place. If the 90 days passed, please still don't hesitate in contacting us, we can still try to find a solution to satisfy you. On the other hand, refunds for defective product will be made within 60 days after the order is placed.

    We guarantee your order against all defects; if you ever encounter any issues please don't hesitate in contacting us we are here to provide you with the best assistance as possible. You may contact us at 1-877-597-3802 or email us at info@2stoner.com our representatives will be waiting.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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