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Seller#: 0UHOPTYVE6MMWXDCE

ACCU DEPOT Seller Profile 909-773-0100 Email This SellerEmail This Seller  See all products from ACCU DEPOT See all products from ACCU DEPOT

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (41 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 29 Reviews
newegg
72%
Good Rating + 4 5 Reviews
newegg
12%
Average Rating + 3 1 Reviews
newegg
2%
Poor Rating + 2 3 Reviews
newegg
7%
Very Poor Rating + 1 3 Reviews
newegg
7%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Big Al
Order Date : 4/18/2014

Rating + 1 AVOID AT ALL COSTS!

No responses.. Sold a malfunctioning weight scale (saga 160) and hasn't responded to my emails, or paypal case.

Does newegg even know who these sellers in their marketplace are?

Did you find this review helpful? Yes No

Brian W.
Order Date : 12/7/2013

Rating + 5 Awesome seller!

After reading the review guidelines, I feel quite constrained and afraid. But this seller is the best! Accu Depot even shipped me a free part for my scale upon my request. Arrived at lightning speed because seller chose to use USPS Priority Mail--in my experience always the fastest way to go. Would buy all my daily needs from this seller if they sold them. :)

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Caleb68
Order Date : 8/3/2013

Rating + 1 Seller sucks.

Paid for ups shipping, package was sent via usps, usps does not deliver to the house so package was returned to seller. Seller didn't even bother to contact nor reimburse the product cost. Just kept the money and the product. Reporting to the better business bureau.
Seller Response:We never provide UPS shipping option, We don't why buyer can choose UPS shipping for this order on Newegg. This kind of scale is alwasys shipped by USPS. The order was refunded to seller because the address is undeliverable, USPS returned the scale to us.

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Rob
Order Date : 2/5/2013

Rating + 5 ACCU Depot

It was an absolute pleasure doing business with this seller. I would highly recommend this seller to anyone. Kudos to ACCU Depot for the excellent customer service!

1 out of 1 people found this review helpful. Did you? Yes No

scodyw
Order Date : 2/5/2013

Rating + 5 Fast shipping, product was as described

I would buy from them again.

1 out of 1 people found this review helpful. Did you? Yes No

Webster
Order Date : 4/9/2013

Rating + 5 Digital Scale

Arrived Quickly, nice that it is powered by both ac adapter and USB Cord if needed. Saves money on batteries. But has batteries if needed. As described. Thank You

1 out of 1 people found this review helpful. Did you? Yes No

Melvin, just Melvin
Order Date : 2/5/2013

Rating + 2 Not a good way to do business

Item arrived poorly packed, crammed into a USPS flate-rate envelope, and broken. Replacement was sent to someone in another state. Second replacement arrived packed the same way, with some postage due because it was bursting out of the flat-rate envelope, but at least survived its shipping ordeal undamaged. I'm glad this transaction is finally over. Not likely that I will be a repeat customer.

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N/A
Order Date : 1/31/2013

Rating + 5

Fast shipping! Item came as described. They even resolved a shipping error. Recommended.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 1/16/2013

Rating + 2 Missing Charging Cord

Product arrived in an open box and was operational. The charging cord was missing and an email has been sent to the seller requesting one. Will up to 5 stars upon receipt of cord.

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N/A
Order Date : 12/10/2012

Rating + 1 Dissastified

Prompt delivery but I ordered a digital mini pocket jewelry scale and received a digital luggage scale. No response to my email about this.
Seller Response:The right item was shipped to you. Thank you!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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