Skip to: |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

  • Wish List
  • Feedback
  • Help
Search all
Search
Home
Home > 
Review Center > 
Seller#: 0UHOPTYVE6MMLW4BB

CE COMPASS Seller Profile 626-330-6911 Email This SellerEmail This Seller  See all products from CE COMPASS See all products from CE COMPASS

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (406 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 235 Reviews
newegg
58%
Good Rating + 4 68 Reviews
newegg
17%
Average Rating + 3 19 Reviews
newegg
5%
Poor Rating + 2 18 Reviews
newegg
4%
Very Poor Rating + 1 66 Reviews
newegg
16%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
N/A
Order Date : 1/18/2015

Rating + 2 expedited means expedited

Paid for expedited shipping. Seller took 2 days to provide the package to the carrier after the shipping label was printed. Then they used the cheapest, least reliable shipping method available, resulting in a lost package (marked delivered to the business). E-mailed in to report the lost package and got an automated response indicating that "response time is currently 5 to 7 business days." Does it get any worse? Now I have to deal with the post office. That's the sellers job! To the seller, customers who pay for expedited shipping want expedient shipping. Using an expedited shipping method is only better if you act expediently in providing the package to the carrier. Also, please don't use the cheapest carrier available. If your customer paid more, they don't want you to then cut corners. Please try a more reliable carrier like UPS or FedEx to serve your customers and avoid bad reviews.

Did you find this review helpful? Yes No

N/A
Order Date : 12/9/2014

Rating + 1 Return

I am still waiting for a return authorization form which I requested back in December. Please advise.

Did you find this review helpful? Yes No

Bryce
Order Date : 1/4/2015

Rating + 1 Terrible product, ruined my wall

Screw stripped instantly, nothing had measurements on it, the anchors broke when trying to put them into the pre drilled holes that i didn't have measurements for. The instructions were vague and at one point just said "Use the right spacer and screw to fix the display on the mount" as in: figure it out for yourself.

I know have this thing loosely mounted to my wall and I am afraid to put my monitor on it because it will probably fall off, and I can't remove it because the screws are completely stripped.

I will actively seek to avoid this seller and this product.

Did you find this review helpful? Yes No

raptozilla
Order Date : 12/11/2014

Rating + 5 Vendor good; product not so much

I can't blame the vendor for China making products that don't work. Once I notified the vendor of the problem, the appropriate actions were taken in a timely manner and without incident.

Did you find this review helpful? Yes No

N/A
Order Date : 12/16/2014

Rating + 1 Ship Late, Poor Customer Service

They botched the shipping of cables I ordered. They ended up stuck at their local postal facility for a week. Their phone system is terrible, or they intentionally drop calls and you have to start again. I'm still trying to get an RMA for cables that were delivered too late to be of any use.

Did you find this review helpful? Yes No

Geoff
Order Date : 11/14/2014

Rating + 1 Apple Lightning to 30 pin Adapter

Upon connection to charge up battery, the adapter was refused by my iphone. So, it didn't work. I think I could have been told at the outset that this might happen.

Did you find this review helpful? Yes No

Rich
Order Date : 10/20/2014

Rating + 5 Rich's Review

I am VERY happy with my Surface 2 protective cover. It has exceeded my expectations for quality.

Did you find this review helpful? Yes No

Mark D.
Order Date : 10/15/2014

Rating + 5 Good Folio

Fast delivery, well made. Fits the device like a glove.

Did you find this review helpful? Yes No

Fantafaust
Order Date : 9/23/2014

Rating + 5 Happy with support

Support was prompt and helpful, what more could you ask for?

Did you find this review helpful? Yes No

ADThune
Order Date : 9/7/2014

Rating + 5 Great Customer Service

Was sent a screen that had minor problems with it, and they sent me a new screen free of charge. Quick response, no fuss.

Did you find this review helpful? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
Shop by Region: United States | Canada | China | Taiwan
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2015 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.