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Seller#: 0UHOPTYVE6MMLW4BB

CE COMPASS Seller Profile 626-330-6911 Email This SellerEmail This Seller  See all products from CE COMPASS See all products from CE COMPASS

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (389 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 225 Reviews
newegg
58%
Good Rating + 4 68 Reviews
newegg
17%
Average Rating + 3 19 Reviews
newegg
5%
Poor Rating + 2 15 Reviews
newegg
4%
Very Poor Rating + 1 62 Reviews
newegg
16%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Mark D.
Order Date : 10/15/2014

Rating + 5 Good Folio

Fast delivery, well made. Fits the device like a glove.

Did you find this review helpful? Yes No

Fantafaust
Order Date : 9/23/2014

Rating + 5 Happy with support

Support was prompt and helpful, what more could you ask for?

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ADThune
Order Date : 9/7/2014

Rating + 5 Great Customer Service

Was sent a screen that had minor problems with it, and they sent me a new screen free of charge. Quick response, no fuss.

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Nabell131
Order Date : 9/1/2014

Rating + 5 Loyal Customer

Price, Product, Shipping Time and Customer Service was exceptional. I plan on placing future orders and would recommend this company to friends and family.

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las10044
Order Date : 9/8/2014

Rating + 1 UNsatisfied

Very slow shipping and very rude in emails when contacted about it. Shipping # never showed as active.

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LH
Order Date : 8/25/2014

Rating + 1 Can Not Get Support

I ordered these credit card swipers many times in the past for PC and they have worked just fine. I see that they also work for Mac and ordered two more for a company convention coming up. I received them and plugged them in and can not get them to work. I tried contacting CE Compass Support multiple different ways and have had no response. I have also tried searching on how to fix this on my own with no success. I have still not been able to get these to work for my MAC and need to now find another solution before our convention in two weeks.

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N/A
Order Date : 8/4/2014

Rating + 4 First time buyer. won't be the last.

Order took just over a week to arrive. But it arrived in good condition. Took off a point because the item should have been accompanied by a packaging slip. But will do business again if the occasion should arise.

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N/A
Order Date : 7/10/2014

Rating + 1 Unwanted emails

your unwanted advertising emails are very annoying. I will not continue to shop with you because of it.

0 out of 1 people found this review helpful. Did you? Yes No

Mike
Order Date : 7/10/2014

Rating + 5 Great setup

Working great and loving it

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N/A
Order Date : 7/5/2014

Rating + 1 wrong product sent and newegg drops the ball

I received the wrong product for which I contacted Newegg. I was asked to send the documentation including pictures to the service rep and Newegg which I didi.

I never heard back from her and contacted her to follow up twice and no response. Bad customer service sending the wrong product and horrible follow up by newegg.

0 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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