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Seller#: 0UHOPTYVKKC3V19D5

ProJDM Group Seller Profile 626-279-7288 Email This SellerEmail This Seller  See all products from ProJDM Group See all products from ProJDM Group

It is fully owned and operated by ZEEZ Corporation based in Southern California. It is a fast-growing online retailer specializing in radio controlled hobby toys and auto lighting related goods.

What separates us from the competition?
Simple, We make customer satisfaction our top priority.

We are committed to providing our customers with the highest quality products, best selections, the most affordable & competitive prices and excellent customer care and after sale services in the industry. All of our products pass our strict quality standards. We inspect every item before it is packaged to make sure you will receive the best product possible.

We are constructed to ensure our customers receive secure shopping environment, superior products, fast delivery and reliable customer services.

We have helped thousands of happy customers find the products of their dreams! Start shopping with confidence now!

Brands you trust
Service you can count on
Unbeatable prices
Huge selection with the highest quality
Parts available for every item we sell
Excellent after sale service
If you have any questions, our professional & friendly customer service staff will stand by to assist you.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (6 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 3 Reviews
newegg
50%
Good Rating + 4 1 Reviews
newegg
17%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 2 Reviews
newegg
33%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
jebn
Order Date : 9/16/2013

Rating + 1 Don't waste your money

Waited a month and my package still hasn't shipped!!

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Item must be returned within 30 days. Refund will be given as exchange or money back. Item must be returned in its original and UNUSED condition. Goods must also be in its original box and packing. Return shipping will be paid by buyer. All returns require RA# and restocking fee may apply.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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