Skip to: | |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Home
Home > 
Review Center > 
Seller#: 0UHOPTYVKKC3N46E9

Best4Less Seller Profile 770-242-9511EXT100 Email This SellerEmail This Seller  See all products from Best4Less See all products from Best4Less

We buy directly from the manufacturer and pass the saving to you, why buy retail when you can buy directly from us.

Welcome to FactoryDirctWholesales.com, where every day you’ll find lots of high-quality, unique items you really want, at savings from 30% to 70% percent off retail prices.

Expertise, Selection, Value

We are direct sales company, we buy directly from the Factory, and most of the time, we send our employee in the factory before the item get send to us, so we can sure you get good quality products

Best Deals, Best Sales, Lowest Prices

At FactoryDirectWholesales.com, you will find a wide variety of merchandise, the breadth and depth of which is rarely found elsewhere. Imagine walking through the doors of a massive retailer that carries merchandise in virtually any category, its enormous showroom filled to the ceiling. Even then, you wouldn't find the incredible selection within each category that we offer here. Whether you’re shopping for yourself or looking for a gift for someone special, we have just what you’re looking for – at seriously discounted prices.

But we don’t stop there. Every day we offer customers an opportunity to save even more with Today’s Sale, one item we have selected for its popularity and value. Since these sale items are offered at extraordinary savings, they can sell out quickly. We recommend checking Today’s Unbeatable Sale early in the day to avoid disappointment.


Customer Care, Our First Priority

When you’re saving so much money on merchandise, you really can’t expect much in the way of customer service, right? Unfortunately, many retailers have taken that posture. Our position is the complete opposite. At UnbeatableSale.com, we realize that we could have all the merchandise in the world for sale, but without satisfied customers it wouldn’t matter. We want you to be completely satisfied with your experience, from the moment you select a product to the time it’s delivered to your home.

Contact Info:

Factory Direct Wholesale, LLC
2855 N Berkeley Lake RD
Duluth GA 30096

Tel: 770-242-9511 ext 100

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (281 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 168 Reviews
newegg
61%
Good Rating + 4 46 Reviews
newegg
16%
Average Rating + 3 15 Reviews
newegg
5%
Poor Rating + 2 6 Reviews
newegg
2%
Very Poor Rating + 1 46 Reviews
newegg
16%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
Angela B.
Order Date : 8/16/2016

Rating + 1 I dont even give this seller 1 star

They would not deliver it, they will only place it on the sidewalk, what company do you know does this. I never received it. instead I bought the same chair from someplace else who delivered it to me door. Do not buy from here

Did you find this review helpful? Yes No

ebay s.
Order Date : 8/26/2016

Rating + 1 DIdn't cancel my order, even though it was shipped 3 days later.

I wanted to cancel my order, but nothing was done to cancel it, and it shipped a few days later. There was more than enough time to cancel it. Not reccommended

Did you find this review helpful? Yes No

Matthew C.
Order Date : 7/14/2016

Rating + 1 Absolute SCAM. Took my money, never shipped item, ignored me completely, had to file claim to get refund

Don't ever buy anything from this seller. Purchased item on 7/13, which they never shipped. Tried contacting them, no response. Had to get newegg involved, still no luck. Fortunately, I bought the item via paypal, so I was able to file a claim to get my money back. Took about a month. Do not buy from these thieves. They took my money and never shipped anything. Total scam. No idea why they are allowed to sell here. Should be in jail.

Did you find this review helpful? Yes No

Wade R.
Order Date : 7/17/2016

Rating + 1 Beware of this merchant (or crook)!

These guys accepted my money (took it) and never shipped the merchandise (office chair). No correspondence at all. What a shame Newegg. They are damaging your reputation.

Did you find this review helpful? Yes No

Sterling M.
Order Date : 7/14/2016

Rating + 1 Terrible

No I would not recommend because I haven't received my item yet that was ordered 3 weeks ago.

Did you find this review helpful? Yes No

William M.
Order Date : 7/5/2016

Rating + 1 Would never purchase from them again

Received half the table, missing parts and screws. After 2 & 1/2 weeks, they still had not shipped the replacement parts. I have yet to receive the Return Label promised to get my refund. Extremely irritated with the customer support they offer.

Did you find this review helpful? Yes No

Javier o.
Order Date : 7/13/2016

Rating + 1 horrible NEVER AGAIN

DO NOT BUY ANYTHING FROM THEM!!!
I ordered stuff last week 7/14 received tracking number and it stated i should receive package that 7/16 End of day....Nothing.... cannot get in contact with them. I call Fedex and was told Package is still with seller... i sent message to vendor saying I do not want Items anymore and they say they cannot give a refund, its already sent out which is Bogus...6 Days later no chair....New Egg states they have spoken to them, The company ad On New Egg says they are dedicated to their customers!! But how if their Customer service is NON-EXISTENT???! Just for this reason only!!! I will never use New Egg again I will use them just for price checks because every company pretty much price matches!!! New Egg needs to review their partnership with this 3rd party market seller who has tons of bad reviews!!!!

Did you find this review helpful? Yes No

Javier o.
Order Date : 7/13/2016

Rating + 1 not to happy

I called these people and their mailbox was full so could not leave a message. I requested a return on an item since i accidentally ordered 2 no response, I get tracking info saying i should receive items on Saturday by end of day...Today is Monday no Items received!!! I chat with NewEgg Rep and she tells me get in contact with them to cancel order SMMFH! Now i feel like I've been Robbed

Did you find this review helpful? Yes No

Alexander S.
Order Date : 6/30/2016

Rating + 1 Nonexistent Customer Service

Buyer beware of this seller. I ordered a $100 computer chair from them on June 30th. By July 4th, it still hadn't shipped and I wanted to cancel my order, so I sent an email to the seller. No response. Two days later, the chair shipped. I was resigned to keep the chair, but it was packaged horribly to the point where it was damaged on arrival. I cannot afford to ship it back for a refund, nor would it be worth it for such a large item. The [already ruined] box is almost 5 feet long. It would all have been fine if the seller would check their messages from buyers and cancelled this order like I asked. Do yourself a favor and don't deal with this seller.

Did you find this review helpful? Yes No

Tony L.
Order Date : 6/19/2016

Rating + 1 bad customer service

no ,cause i try to email them but they never return my email. so i will say no

Did you find this review helpful? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

Used Item Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

    Buyer pays return shipping, and return need to be in new condition, buyer has 30 days to return the item

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.