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Seller#: 0UHOPTYVKKC3VT414

Sedna Seller Profile 800-3901119 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Sedna See all products from Sedna

International seller. Newegg will be responsible for all RMA and general customer service.

SEDNA is a leading manufacturer in Innovative Computer products, and advanced technology electronics devices.

Our main office is located in Hong Kong and our production unit is located in Dong Guan of China.
We are one of the best manufacturer / supplier in Hong Kong and China area.

SEDNA provides all-in-one solutions and support for computer and consumer electronics products.
Our goal is to provide economical and user-friendly products to the consumer to access complex and sophisticated technology.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (238 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 143 Reviews
newegg
60%
Good Rating + 4 44 Reviews
newegg
18%
Average Rating + 3 19 Reviews
newegg
8%
Poor Rating + 2 7 Reviews
newegg
3%
Very Poor Rating + 1 25 Reviews
newegg
11%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Frank
Order Date : 4/29/2015

Rating + 1 Sedna Marketing Policy

I purchased the Sedna SSD adapter from Newegg Flash and was unhappy to find that the HybriDisk software that was advertised to come with it came without an activation number and was therefore unusable. Upon my inquiry, Sedna informed me that they had stopped supplying the software 6 months before because of its cost to them. Nevertheless, they are still advertising that the software comes with several of their cards sold on Newegg. Isn't this dishonest,? Why is it allowed to continue?

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Edmond
Order Date : 5/13/2015

Rating + 1 Why the Power cable?

I do not like extra cables that do not, or cannot connect both ends to. Your shipment arrived a week too late after I set up my PC, therefire it is not used. In this event, I had to remove one of the existing SATA drives to put in its original DVD/CD SATA drive as so I can reboot Windows XP Pro myself. After its successful completion, I then swapped out the SATA DVD for its HDD. And once I did that,I added a USB CD drive externally, hence the card is shelved!. The Sedna PCIe SATA/USB 3.0 is the same as I orderded before and wont fit into the PC's PCIe 1.0 slot making it useless for me!

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notsodirt
Order Date : 4/22/2015

Rating + 5 solid seller,

ordered some pci-e extenders from this seller,
ther extenders are designed really well,
1 of the 2 cables was defective upon arrival,

seller promptly responded to me request,
replacement was shipped..

+++++ would buy from them again+++++
this is what i call customer support.

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N/A
Order Date : 2/14/2015

Rating + 5 First time Sedna purchase

The 1394A cards were packaged well and were as described. I'm pleased with the expeience and just ordered something else from them.

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JSerle58
Order Date : 11/16/2014

Rating + 1 Cheap stuff

Cost more money than it is worth to return their stuff and the send you the same product back to you, still not working. Customer service officer Christy Law said she would make it right, (I have the emails), but she never did.

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MotoMania
Order Date : 9/24/2014

Rating + 5 Good Vendor

Items were as listed, shipped as stated and arrived in less than stated / expected time. Recommended. I will use them in the future when the need fits.

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skorp
Order Date : 12/21/2014

Rating + 3 Not the best experience here

Pros
Well, I spent weeks trying to locate this exact shape and size 2-port card and was very happy when I found exactly the shape and size I wanted with the proper chipset I wanted as well.


Cons
However, when I finally got the card it is the WRONG one. NOT at all what I paid for. I asked the seller why they would do such a horrible thing to someone, but they practically told me I should be happy with their mistake. They finally sent me the correct card a Month after I ordered it. Also, both cards came with what appears to be white residue or soap all over it and LOT's of finger prints. Just nasty... I had to use a brush and 91% alcohol to get it reasonably clean before installing it.


Other Thoughts
If you just want or need a USB 3.0 card and do not care what kind, type, size, design, chipset or if its clean, then by all means order from them and you should get something. However, if at all you would like exactly what you paid for, and as clean as the pictures they advertise, and you spent a great deal of time trying to find the exact product for your build, like I did, then look elsewhere. SEDNA eventually made it right and I got what I ordered, albeit late and a little dirty, but it works.

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N/A
Order Date : 12/18/2014

Rating + 1 Beware bait and switch

Bait and switch vendor! I ordered a USB3.0 SATA adapter and they send me a USB2.0 adapter with an apology that what I ordered was out of stock. When I complained they said the would send me a different USB3.0 adapter but never did. I can RMA it but for the cost of the item it's hardly worth it.

Be careful: If you use this vendor you'd better put "no substitutions" on the note.

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N/A
Order Date : 12/4/2014

Rating + 5 1 x SEDNA - 3.5" to 5.25" Front Bay Adapter Kit

Well made works and looks great

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Rand_H
Order Date : 11/30/2014

Rating + 5 Sedna Sata & Power Connector Panel

Completely satisfied with this useful panel, the price, and Sedna's customer service. Item arrived from Hong Kong in 12 days, very well packaged. :-)

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

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