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Seller#: 0UHOPTYVKKC3VT414

Sedna Seller Profile 800-3901119 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Sedna See all products from Sedna

International seller. Newegg will be responsible for all RMA and general customer service.

SEDNA is a leading manufacturer in Innovative Computer products, and advanced technology electronics devices.

Our main office is located in Hong Kong and our production unit is located in Dong Guan of China.
We are one of the best manufacturer / supplier in Hong Kong and China area.

SEDNA provides all-in-one solutions and support for computer and consumer electronics products.
Our goal is to provide economical and user-friendly products to the consumer to access complex and sophisticated technology.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (152 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 87 Reviews
newegg
57%
Good Rating + 4 24 Reviews
newegg
16%
Average Rating + 3 15 Reviews
newegg
10%
Poor Rating + 2 5 Reviews
newegg
3%
Very Poor Rating + 1 21 Reviews
newegg
14%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
skorp
Order Date : 12/21/2014

Rating + 3 Not the best experience here

Pros
Well, I spent weeks trying to locate this exact shape and size 2-port card and was very happy when I found exactly the shape and size I wanted with the proper chipset I wanted as well.


Cons
However, when I finally got the card it is the WRONG one. NOT at all what I paid for. I asked the seller why they would do such a horrible thing to someone, but they practically told me I should be happy with their mistake. They finally sent me the correct card a Month after I ordered it. Also, both cards came with what appears to be white residue or soap all over it and LOT's of finger prints. Just nasty... I had to use a brush and 91% alcohol to get it reasonably clean before installing it.


Other Thoughts
If you just want or need a USB 3.0 card and do not care what kind, type, size, design, chipset or if its clean, then by all means order from them and you should get something. However, if at all you would like exactly what you paid for, and as clean as the pictures they advertise, and you spent a great deal of time trying to find the exact product for your build, like I did, then look elsewhere. SEDNA eventually made it right and I got what I ordered, albeit late and a little dirty, but it works.

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N/A
Order Date : 12/18/2014

Rating + 1 Beware bait and switch

Bait and switch vendor! I ordered a USB3.0 SATA adapter and they send me a USB2.0 adapter with an apology that what I ordered was out of stock. When I complained they said the would send me a different USB3.0 adapter but never did. I can RMA it but for the cost of the item it's hardly worth it.

Be careful: If you use this vendor you'd better put "no substitutions" on the note.

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N/A
Order Date : 12/4/2014

Rating + 5 1 x SEDNA - 3.5" to 5.25" Front Bay Adapter Kit

Well made works and looks great

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Rand_H
Order Date : 11/30/2014

Rating + 5 Sedna Sata & Power Connector Panel

Completely satisfied with this useful panel, the price, and Sedna's customer service. Item arrived from Hong Kong in 12 days, very well packaged. :-)

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PKC
Order Date : 10/15/2014

Rating + 5 USB 3.0 4 Port USB 3.0 Internal Hub

The USB hub (Item#: 9SIA1JM0ZC7955) shipped in less than 24 hours and was recieved in about ten days. It came with a 3.5" to 5.25" mounting kit and everything installed easily. Good transaction all the way around!

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pchelp
Order Date : 10/11/2014

Rating + 4 Did fine.

Product was as expected, delivery was timely.

One egg off for aggressively soliciting ratings via email.

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Kroosh
Order Date : 8/27/2014

Rating + 5 Very good seller

I've bought many items from this seller and I'm very satisfied.

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YouTube Myoelectric
Order Date : 10/10/2014

Rating + 5 Solid product

This was one of the few truly powered USB 3.0 bays I could find so because there wasn't much feedback I wasn't buying with the confidence I might normally have. Fortunatley it was a wise decision to purchase this product. I actually ordered 2 of these units which arrived in a weeks time.

Upon unboxing you'll find a note from a custom service rep. I think it's pretty obvious this company knows the value of positive feedback which is why I sort of felt compelled to leave feedback.

Customer service A++
Product A++

It's a fairly simplistic product but I'm very happy with it. Thank you!

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OldFF
Order Date : 9/24/2014

Rating + 5 DVD enclosure

Rapid shipment and worked fine right out of the box.

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MichaelP
Order Date : 9/27/2014

Rating + 5 Sedna usb 3 ports

I needed usb 3.0 front ports to run an external hard drive. The ports from Sedna worked perfectly and were delivered on time

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

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