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Seller#: 0UHOPTYVKKC3VD712

PowerSellerUSA Seller Profile 866-832-3200 Email This SellerEmail This Seller  See all products from PowerSellerUSA See all products from PowerSellerUSA

Welcome to

The leading online source for fine area rugs and other home furnishings. Since 1996, has been providing our New York City market with discount area rugs at below wholesale prices! We specialize in volume buying of area rugs from major national rug manufacturers and distributors and are now offering these products to the public at liquidation or wholesale prices. You too should take advantage of our competitive edge!

Our mission is to be the leading home furnishings provider that understands the needs of our customers and provides a full service experience from beginning to end.  Customer satisfaction is of utmost importance to us.  We are always here to assist you and provide 100% satisfaction with your order.

Thank you for visiting us and choosing

Contact Customer Service
Customer Support Hours: Monday to Friday, 10AM - 5PM EST
Phone: 1-866-832-3200
Email: Please feel free to e-mail us through the NewEgg email System
We typically reply to e-mail within 24 hours, during normal business hours (Monday-Friday 10-5 Eastern)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (5 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 2 Reviews
Good Rating + 4 1 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 2 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 10/23/2012

Rating + 1 Missing item

never buy from this seller
Seller Response:Your order was shipped within 1 Business day as promised. Please email or call us Toll Free if you have any questions or concerns. We would be happy to help!

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    If you are not completely satisfied with your purchase, you may send the item back within 30 days of receipt. We will be happy to exchange your item, or refund your payment, whichever you prefer. Please note, all returns and/or exchanges will be subject to a 15% restocking fee. Please contact us first to initiate any return/exchange process. We will not accept any returns without our authorization.

    ***Please note that all returns on Tiles will incur a 25% restocking fee.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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