aSavings Seller Profile
866-436-8222
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Review Summary
(232
Reviews
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| Excellent |
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146 Reviews |
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| Good |
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31 Reviews |
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| Average |
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9 Reviews |
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| Poor |
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1 Reviews |
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| Very Poor |
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45 Reviews |
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| Reviewer | Seller Review |
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6/17/2013 9:40:01 PM
Great product could be slightly bigger.
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6/11/2013 4:12:00 PM
Great customer service. RMA took awhile (shipping), but positive experience overall.
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6/6/2013 6:36:32 PM
All items arrived as expected, securely packaged and shipped as expected, in brand new condition exactly as described. I certainly recommend this seller, and won't hesitate to purchase from them again myself.
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6/3/2013 6:26:18 PM
I never received this item...
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6/3/2013 6:23:14 PM
Item as described. Arrived quickly. Packaging was adequate--no damage.
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5/29/2013 2:49:51 PM
Avoid this seller if at all possible. The item bought was fine. 2 weeks later it's not what the doctor ordered. I contact "asavings" which says they'll be a restocking fee, which is fine. However they never say they needed the original box just all the original parts. After numerous emails and fustration I have gotten no where. Beware of asavings and save yourself the headache.
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5/27/2013 6:18:56 PM
The item on the NewEgg site was incorrect.
I returned it for refund. aSavings charged back my card without any question.
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5/27/2013 7:15:36 AM
The product I received was re-manufactured. They only sold re-manufactured, but nowhere in the product description on Newegg did is state re-manufactured. When I returned it (parts were missing) I was told I would receive a credit on my credit card within 5 business days. It never came. After many calls and 30 days I stopped calling aSavings and contacted Newegg directly. After another 2 weeks I finally receiver a refund from Newegg.
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5/26/2013 10:49:32 AM
I received the wrong item. I should have read the seller's reviews first, though after reading them, I fear its not worth returning the item.
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5/24/2013 10:03:00 AM
I ordered 4 x Transcend 8GB Secure Digital High-Capacity (SDHC) Flash Card Model TS8GSDHC4 and I got 4 x Dane-Elec Pro 8GB 200x Class 10 SDHC Mememory Card
I understand that there is most likely very little if any difference. That being said it would be nice to get the product I ordered instead of a substitution without warning.
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- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: 15.00%
- Basic Returns Information
We extend a 30 day period from date of receipt for returns and exchanges from Best Buy Marketplace, less shipping, handling and any applicable restocking fees**, in accordance with the following conditions:
1. The item was neither refused at delivery, nor sent back to us as undeliverable. (See Below).
2. The item is not included in the Return Policy Exceptions that follows this list.
3. You have contacted customer service and received from them a Return Authorization approval number (RMA).
4. Merchandise must be returned in original, unused, mint condition, as shipped.
5. ALL paperwork, instructions, packaging and accessories must be intact, unaltered, or in any way marred.
6. Warranty cards and registration forms must NOT be filled out.
7. Item must NOT be over $1200.00 in price, or marked on our site as SPECIAL ORDER (See Below for terms governing these items).
8. You have NOT been informed, either in writing or by phone, that item will be SPECIALLY ORDERED for you (See Below for terms).
9. Any damage done to your package in transit must be immediately reported by the customer to the carrier (ie: UPS).
10. Customer must request that the carrier examine any damaged package to assure refund or replacement, and all such packaging must be retained by the customer until disposition is made.
11. If the item has been opened, and is no longer in its original mint condition, restocking fees may be 10% or higher. To obtain specific restocking fees applicable to your return, please contact us at bestbuy@asavings.com.
12. Please pack all returned merchandise in an outer shipping carton, so that the original product box or package is not defaced, labeled or written on in any way.
13. Your RMA# should be clearly written on the shipping label.
14. A copy of your invoice and Order # should be included, and your Return should be insured, with shipping costs pre-paid.
15. If the return is due to our error, please return the product via UPS Standard Shipping, and we will reimburse you the Standard Shipping expenses incurred, or we will provide you with a pre-paid Shipping Label, at your preference.
16. Nothing must be written or taped on the product packaging or gift boxes.
17. A Return Authorization approval number does not guarantee final disposition; all returns are subject to inspection.
18. **For non-defective items that went out with FREE SHIPPING, the normally calculable Shipping & Handling fees will be deducted from total to be credited back.
19. Please address all authorized returns, freight prepaid AND insured, to :
Authorized Returns
Attention RMA # (Write the RMA number you received)
4403 15th Ave. Suite #346
Brooklyn, NY 11219
Undeliverable and Refused Shipments
1. No shipping charges will be refunded under any circumstances.
2. Normally calculable shipping will be charged if the returned shipment went out with free shipping, in addition to the restock fee noted below.
3. Customer will be charged a 10% restocking fee based on the grand total value of the order, with the following exception.
4. For products made by Sunpentown (SPT USA), a flat $50 restock fee will apply instead of the 10%, regardless of order value.
Exceptions to Above Return Policy
For each of the following categories, All sales are final. None of these items will be accepted for either return or exchange. If defective, customer must return them to the manufacturer or authorized repair center for replacement or repair.
1. Any product that may be inserted in a body orifice, for example: Earbuds, certain headsets, oral thermometers, etc. (Due to Health Department regulations)
2. Earphones/Ear Buds, and any device inserted in ear (Due to Health Department regulations.)
3. Personal care equipment (Due to Health Department regulations.)
4. Shaving equipment (Due to Health Department regulations.)
- 1. Contact customer service and receive a Return Authorization approval number (RMA)
2. Clearly write the RMA # on the shipping lable. DO NOT write it on the box or on the product.
3. Include a copy of your invoice/order.
4. Dot not write or tape anything on the product packaging or gift boxes.
5. Please address all authorized returns, freight prepaid AND insured to:
Authorized Returns
905 Mcdonald Ave
Brooklyn, NY 11218
** A Return Authorization approval number does not guarantee final disposition; all returns are subject to inspection.
