Skip to: |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

  • Wish List
  • Feedback
  • Help
Search all
Search
Home
Home > 
Review Center > 
Seller#: 0UHOPTYVJ28L3V12E

Photo-4-Now Seller Profile 855-864-5504 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Photo-4-Now See all products from Photo-4-Now

Since 2002, Photo-4-Now Inc has been serving the ecommerce marketplace for over a decade, perfecting the art of customer satisfaction and support. Photo-4-Now Inc offers buyers a wide variety of products across virtually every category in Digital Cameras. At Photo-4-Now Inc, we aim to achieve one thing: Customer Satisfaction! Photo-4-Now Inc wants to ensure all customers are pleased to the best of our ability. If you have any issues, problems or inquiries please contact us immediately so we may assist you. We are open Monday - Friday. If you have any questions, or any concerns please call us or email us at anytime. Please allow emails/inquiries that are sent not durring work hours to be answered during the next work day.

Contact:

855-864-5504
support@photo4now.com

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (573 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 340 Reviews
newegg
59%
Good Rating + 4 68 Reviews
newegg
12%
Average Rating + 3 23 Reviews
newegg
4%
Poor Rating + 2 21 Reviews
newegg
4%
Very Poor Rating + 1 121 Reviews
newegg
21%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
N/A
Order Date : 6/3/2015

Rating + 1 Leica X2

Total bait and switch merchant / order fulfiller. Listed as in stock and I paid for it, only to be informed days later that it was not in stock and then asked whether I was interested in buying another version, which I was not. This merchant as order fulfiller makes Newegg look terrible.

Did you find this review helpful? Yes No

rich
Order Date : 6/2/2015

Rating + 1 Terrible merchant

This merchant misrepresented that it had a Leica X 113 silver / brown camera in stock, promptly took my money and only then told me that they in fact did not have the camera in stock and tried to sell me another item instead. A classic bait and switch operation.
How could Newegg do business with such a shyster operation? It makes your good company look terrible, as the chain is only as strong as the weakest link. Wake up and get rid of this merchant.

Did you find this review helpful? Yes No

Sok
Order Date : 6/18/2015

Rating + 5 Great price, fast delivery

Comments: Ordered it late on Thursday night, and received it early on Saturday afternoon. It was being shipped from nearby, but still, delivery was faster than amazan prime. Good packaging What I order was exactly what I wanted (Sonos Playbar), but about $100 less than anywhere I could have bought it.

Did you find this review helpful? Yes No

N/A
Order Date : 5/1/2015

Rating + 1 Unethical Business Practices Condoned by Newegg

Shipping label issued 2 days after order. Item was not shipped until 2 weeks later after phone call inquiry.

Seller advertised a camera with a US warranty, but shipped a camera with an exclusive Canadian warranty. After a weeks of phone calls, the return has finally been authorized but not a prepaid shipping label. I continue the fight. If need be, I will charge back the credit card and keep the camera.

I am a long time (but will no longer be a) Newegg customer. Their Marketplace staff has tarnished the whole organization. Photo-4-now should have been banned long ago and Newegg takes not responsibility for their unethical dealing.
Seller Response:Dear valued customer,

We are sorry to hear that you feel this way about our company. Our customer service department was determined to make it right by you. Unfortunately, we never received a reply to our last email informing you how to use the GPS and WiFi functions on your camera, as well as advising you to register your camera with the manufacturer. The unit that you have ordered is serviced within USA and Canada, implying that it has a North American warranty. In that email, we also asked you to confirm that you still wished to return this package, with this newly provided information.

Your feedback was taken into consideration and it will help us improve the service we provide to any of our future customers. We only wish that you allowed us to address all of your concerns withina timely fashion.

Sincerely,
Photo-4-Now Customer Service


Did you find this review helpful? Yes No

Orlando
Order Date : 5/4/2015

Rating + 4 Photo 4 Now Camera

I purchased the OLYMPUS PEN DIGITAL E-P1 and paid for 2 day shipping. They sent it ground so i didn't receive it for almost 8 days later, the customer service was friendly and very helpful. They issued me another battery and carrying case for no charge and sent it 2 day delivery. I would recommend this company for camera purchases!

Did you find this review helpful? Yes No

cotyalex
Order Date : 4/22/2015

Rating + 5 My new Nikon D5100

Thank you so much, the value package with the Nikon D5100 is exceptional. I priced and reviewed cameras and packages before I made my decision to buy from Photo-4-Now. I shot film cameras back in the day, and wanted to get back to photo and video. I found a lot of retailers sold only the body of the camera, with no lenses. This package you provide has everything to get started and actually to excel moving forward. The only thing I worried about after I made my purchase, was "is there a battery and charger". I did not see one in your graphics or description. I was happy to find a battery and charger in my package. I am soooo, happy and anxious to see what I can create with my new Nikon D5100. Thank You again for a great value!

Did you find this review helpful? Yes No

N/A
Order Date : 1/3/2015

Rating + 1 LEAVING UP TO REPRES4ENTATION

YOUR PROBLEM 30 DAYS OF PURCHASE PASED

Did you find this review helpful? Yes No

Cagey
Order Date : 3/20/2015

Rating + 4 Good Experience Overall

I got the order delivered on time.

Did you find this review helpful? Yes No

N/A
Order Date : 2/12/2015

Rating + 5 Very Satisfied

Was a bit hesitant with making such a large purchase with a third party company from Newegg. But I can definitely assure anyone reading this, that I am completely satisfied and pleased with them. Customer Service was fantastic, and have a A+ product! Thank you.

0 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 2/24/2015

Rating + 1 Update

Just an update (in anyone was interested, the original review is titled "Bait and Switch"): As stated in the original review, the price was $399, and although it was probably a mistake, they had already charged my account and I should have received my product. Since I'm still trying to purchase this product, I keep up with the prices around the internet...well, Photo-4-now has increased their price AGAIN. Now it's up $75 and $175 from when I originally tried to buy the camera. FYI

1 out of 1 people found this review helpful. Did you? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 0 days
  • Restocking Fee: 15.00%

RMA Policy
    eturn Policy For the first 30 days of your purchase, you can return merchandise for a refund or an exchange minus a 15% restocking fee and shipping cost. You must include the original packaging and the item must be in NEW condition. Items and packing must not be marred, mishandled, or tampered with by an unauthorized repair person. All returns must include the item's original undamaged packaging and instructions. Returns must also include the blank warranty card where applicable. Returns must include all the manufactures supplied accessories. All products must be returned in its original manufactures box. Returns must be free of any physical or cosmetic damage.

    When upon inspection if these conditions are not met the product will be either sent for repair in the customer’s name or immediately sent back to the customer at customer’s expense.

    Defective Items can returned for an exchange within 30 days of purchase only if the item is in new condition and free of any cosmetic damage. If the product has cosmetic or physical damage, it will be sent to the manufacture for repair in the customer’s name. Camcorders with timers must show less than 30 minutes of use. Items with shutter counters must show less than 30 exposures.

    We are not responsible for personal data or items left in returned merchandise. We are not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.

    All Receivers must be accompanied with original box in order to be considered for a return, exchange or repair. No Exceptions

    We do not accept returns on the following items; Go Pro Cameras, Apple products, NOOK and Kindle Tablets. Videos tapes, Underwater equipment.

    When making your return, please include a copy of the invoice and a short note stating the reason for your return. In your note, please specify whether you wish to exchange the product or receive a refund.

    Refused shipments: a 15% restocking fee and shipping charges will be imposed on all refused shipments or return shipments due to incorrect address.

    RISK OF LOSS: All items purchased from Newegg are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

    Typographical Policy: We are not responsible for typographical or pricing errors. Please note that Pictures are for illustration purposes only. If there was a problem with this listing and it was discovered after you already received the product you are welcome to return it for a full refund as long as it is unused.

    Price protection Policy: Because prices fluctuate, we do not offer price Protection. Once an order is shipped, all sale prices are final.

    All TV Orders are shipped via Frieght Carriers, and will be Adult Signature Required. A Representative from the Frieght Carrier Hub will reach out to you 24 Hrs. prior to delivery. Estimated TV Delivery Time is 7-10 Business Days + 2 Business Days Handling Time. We do not offer express delivery for TVs except in the NY Tri-State Area.

    Contact Us By Phone

    Phone: 855-864-5504
    Customer Service Hours
    Monday-Thursday 10-5 PM EST

    Email: support@photo4now.com
MP3 / MP4 Player Accessories Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 – 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
Shop by Region: United States | Canada | China | Taiwan
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2015 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.