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Seller#: 0UHOPTYVJ28L3V12E

Photo-4-Now Seller Profile 718-355-9435 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Photo-4-Now See all products from Photo-4-Now

Since 2002, Photo-4-Now Inc has been serving the ecommerce marketplace for over a decade, perfecting the art of customer satisfaction and support. Photo-4-Now Inc offers buyers a wide variety of products across virtually every category in Digital Cameras. At Photo-4-Now Inc, we aim to achieve one thing: Customer Satisfaction! Photo-4-Now Inc wants to ensure all customers are pleased to the best of our ability. If you have any issues, problems or inquiries please contact us immediately so we may assist you. We are open Monday - Friday. If you have any questions, or any concerns please call us or email us at anytime. Please allow emails/inquiries that are sent not durring work hours to be answered during the next work day.

Contact:

718-355-9435
support@photo4now.com

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (619 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 363 Reviews
newegg
58%
Good Rating + 4 75 Reviews
newegg
12%
Average Rating + 3 24 Reviews
newegg
4%
Poor Rating + 2 23 Reviews
newegg
4%
Very Poor Rating + 1 134 Reviews
newegg
22%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Donald A.
Order Date : 12/18/2015

Rating + 5 Went Better Than Expected

Did not notice my NewEgg order was actually through a NewEgg Reseller until after I clicked through payment. Then saw poor reviews for stock availability, slow shipping, phantom tracking numbers etc. Big concern as needed item for Christmas. Emailed seller trying to cancel (ordered on weekend, no response), Monday item was shipped apparently prior to email response, but email response said FedEx and would arrive day before Christmas. Well item arrived today Dec 24, as described, zero hassle, so this purchase went fine.

Did you find this review helpful? Yes No

N/A
Order Date : 12/7/2015

Rating + 1 Never ships item

Do not buy from this seller. They will take your money and create a shipping label then never ship your item. I am dismayed that Newegg would allow sellers like this to operate on their website.

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Nerida
Order Date : 12/5/2015

Rating + 5 Good Seller

I haven't had any issues with this seller. The product is a Christmas gift but I am assured if the product fails to perform it's function all I have to do is contact them. I don't think the product will fail because it was packaged really well. Would order from them again.

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aldbatmichigan
Order Date : 11/29/2015

Rating + 5

Just bought a Nikon D7200 from the seller. Lowest price and smooth delivery. Happy with it.

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KP
Order Date : 11/29/2015

Rating + 1 Nikon D7200 not USA

I was assured that the D7200 camera was a USA model. When received, I check the serial number with Nikon and it was not a USA model. Also did not include the Nikon warranty card as I requested. Unhappy that they're selling grey market Nikon products.

2 out of 2 people found this review helpful. Did you? Yes No

Rusty
Order Date : 11/13/2015

Rating + 3 Shipped after emailing customer service

I bought a camera from this seller. The shipping label was created but not picked up for almost a week. I saw that this was a problem with the seller, so I emailed them about it. They shipped the package the next day. I received the camera in good shape after a few more days.

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Death-2-Photo-4-Now
Order Date : 9/30/2015

Rating + 1 SCAM - AVOID

Don't even think about ordering from this shell game vendor. Took money, never shipped, lied at every turn. Had to pursue satisfaction from credit card company. DON'T EVEN THINK ABOUT IT. READ REVIEWS. THERE'S A REASON IT'S THE CHEAPEST PRICE - IT'S NOT REAL

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N/A
Order Date : 9/26/2015

Rating + 1 Avoid this seller

I ordered a $700 Sonos sound bar and the experience was a disaster. They finally sent me a tracking number after a week but the package never moved. They basically did what all dishonest sellers do, they ran a shipping label to keep me quiet. Im assuming they then tried to source the product somewhere cheaper so they could make a small profit. I contacted them a week later and they say the package is missing and they will investigate. The package was sent via Fedex Home but there was no origin scan and no movement. This means the package was never actually picked up by Fedex. When I finally wrote them again to explain this they came back and said that the package was "accidentally given to DHL and was in the UK". DHL isn't going to send a Fedex labeled package overseas.. complete nonsense. Then to top it all off they process my requested credit as an RMA return to make it look like they legitimately shipped my item. This is why I shop in the rain forest almost exclusively now

1 out of 1 people found this review helpful. Did you? Yes No

Customer
Order Date : 8/17/2015

Rating + 1 Completely Dishonest - Out of stock

First, order was stated in stock only to find after contacting store that it was out of stock.. Shipment email with tracking was sent then saying item was now in stock. Called FedEx who stated they never received a shipment. Money was taken from my account. After calling Newegg found that the item was never shipped but that shipment had just arrived to the store the moment I called. Requested refund as Newegg CS agent told me they had refurbished items in stock but not new.

3 out of 3 people found this review helpful. Did you? Yes No

N/A
Order Date : 8/5/2015

Rating + 1 Week later: "We don't have it in stock"

Was marked as 'Shipped' a week ago, but they never actually sent it.
I received all the other items from the order (other sellers), but they were completely tardy on informing me of the situation. I finally received a strange voicemail, but it was only after 5 tries of calling them back (just rings and rings forever), that they finally answered to tell me they never had the camera package in stock. They said I should wait 1-3 weeks for them to get the package back in stock. Thankfully I was able to cancel the order and get a refund. But their shop is still selling the package right now as if they had it in stock...

3 out of 3 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 0 days
  • Restocking Fee: 15.00%

RMA Policy
    eturn Policy For the first 30 days of your purchase, you can return merchandise for a refund or an exchange minus a 15% restocking fee and shipping cost. You must include the original packaging and the item must be in NEW condition. Items and packing must not be marred, mishandled, or tampered with by an unauthorized repair person. All returns must include the item's original undamaged packaging and instructions. Returns must also include the blank warranty card where applicable. Returns must include all the manufactures supplied accessories. All products must be returned in its original manufactures box. Returns must be free of any physical or cosmetic damage.

    When upon inspection if these conditions are not met the product will be either sent for repair in the customer’s name or immediately sent back to the customer at customer’s expense.

    Defective Items can returned for an exchange within 30 days of purchase only if the item is in new condition and free of any cosmetic damage. If the product has cosmetic or physical damage, it will be sent to the manufacture for repair in the customer’s name. Camcorders with timers must show less than 30 minutes of use. Items with shutter counters must show less than 30 exposures.

    We are not responsible for personal data or items left in returned merchandise. We are not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.

    All Receivers must be accompanied with original box in order to be considered for a return, exchange or repair. No Exceptions

    We do not accept returns on the following items; Go Pro Cameras, Apple products, NOOK and Kindle Tablets. Videos tapes, Underwater equipment.

    When making your return, please include a copy of the invoice and a short note stating the reason for your return. In your note, please specify whether you wish to exchange the product or receive a refund.

    Refused shipments: a 15% restocking fee and shipping charges will be imposed on all refused shipments or return shipments due to incorrect address.

    RISK OF LOSS: All items purchased from Newegg are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

    Typographical Policy: We are not responsible for typographical or pricing errors. Please note that Pictures are for illustration purposes only. If there was a problem with this listing and it was discovered after you already received the product you are welcome to return it for a full refund as long as it is unused.

    Price protection Policy: Because prices fluctuate, we do not offer price Protection. Once an order is shipped, all sale prices are final.

    All TV Orders are shipped via Frieght Carriers, and will be Adult Signature Required. A Representative from the Frieght Carrier Hub will reach out to you 24 Hrs. prior to delivery. Estimated TV Delivery Time is 7-10 Business Days + 2 Business Days Handling Time. We do not offer express delivery for TVs except in the NY Tri-State Area.

    Contact Us By Phone

    Phone: 855-864-5504
    Customer Service Hours
    Monday-Thursday 10-5 PM EST

    Email: support@photo4now.com
MP3 / MP4 Player Accessories Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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