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PC Rush Seller Profile 888-205-7777 Email This SellerEmail This Seller  See all products from PC Rush See all products from PC Rush was established in 1998 as an online retailer to provide a full spectrum of products to corporate and consumer users. is owned by ATMAN Inc. carries over 300,000 products from manufacturers such as HP, Cisco, Lenovo, Canon, Microsoft and hundreds more. We offer a complete selection of business and consumer products: Printers, Laptops, Tablets, All-in-Ones and Desktop computers, Switches and Routers, Scanners, Projectors, LCD TV & Monitors and so much more. maintains a 5 star customer service and satisfaction rating. The company's web site has been ranked among the Internet retailer's "Top 30 Online Retailers."

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (56 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 35 Reviews
Good Rating + 4 5 Reviews
Average Rating + 3 1 Reviews
Poor Rating + 2 1 Reviews
Very Poor Rating + 1 14 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 6/11/2014

Rating + 5 PC Rush

Ordered a simple part for my wallmount, and they got it to me a day after Newegg would of. Not bad all things considered. The part was well packaged and had no defects.

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Unhappy customer
Order Date : 5/6/2014

Rating + 1 Brother TN 580

Ink cartridge is a piece of garbage. Ink leaks all over the place, what a mess.

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Order Date : 4/28/2014

Rating + 1 Horrible Customer Service

I bought a transducer for my boat from them, it said 1-2 days processing before shipment, I called newegg to cancel but they gave me PCRush phone number since it was a 3rd party seller. I called the company within an hour of ordering the transducer and was told that they could only send an email request for the item to be cancelled they can not cancel it. Over a day later i receive an email saying it can't be cancelled and here is my tracking number. When looking at tracking number item label has been created. This is over a day after I asked for it to be cancelled. Told me to deny shipment but won't get money back for shipping. If item is delivered I have to pay to send it back. Horrible people will never do business with them again.

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Order Date : 4/19/2014

Rating + 4 As described and reasonable delivery time.

The product that I ordered was as described and expected. I received shipping confirmation within a reasonable period of time and it would have been delivered on schedule if there had not been a hiccup that the seller could not have foreseen.

I would not hesitate to place another order with this vendor. I would, however, avoid the lowest price shipping option and I advise others to do so as well. I don't remember it saying anywhere, but the option is FedEx SmartPost, which, if I understand correctly, delivers the package to local USPS for final delivery. In my case, this means that the item sits in never-never land for a few days before inexplicably being delivered two days after it has been flagged as delivered.

I do not hold the vendor responsible for local USPS ... let's say, eccentricities, but I would advise evaluating other options.

4 stars/eggs(?) - experience with vendor was as expected.

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Order Date : 4/23/2014

Rating + 1 Bad product

Bought a headset from them. When received the mic arm was off the headset.

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Order Date : 8/12/2013

Rating + 1 Fraudulent listing

List items as having 3 year warranty, they actually only have a 1 year, then they offer pretty much nothing to make it right. Do not purchase from this seller.... BEWARE!

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Order Date : 2/21/2014

Rating + 1 Stain on neweggs reputation

This seller is terribly slow at shipping. Took them almost 5 days to charge and ship not counting the weekend. Do not buy from these people if you can get the same item somewhere else even if it is a little bit more expensive.

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Metal Aria
Order Date : 1/30/2014

Rating + 5 Fast delivery, product is great!

I was very happy with my purchase experience with PC Rush. They lived up to their name. :-) My product arrived in an expedient fashion and was exactly what I ordered. Thank you for making eCommerce so easy!

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Order Date : 1/6/2014

Rating + 1 Oh, crud!

Fool me twice, shame on me. I'd been buying the same product from PC Rush for over two years. Then all of the sudden my shipments got sent to the next town over. It took several phone calls to sort the whole thing out. When I tried a second time, I got the same result. "I'm Out!"

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Order Date : 1/3/2014

Rating + 1 PC RUSH

Very disappointed with the Lack of communications as well as their customer service. Although this was a Push thru New Egg. PC Rush was slow in Shipping as oi paid for 2 day and received this package 4 days later. Tried to cancel the order prior to shipping but they refused to help me or tell me when the product they had in stock would ship. My issue is with PC RUSH as Newegg is an Excellent company to do business with and their customer service tried to help me as much as they could.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    If for any reason you are dissatisfied with your purchase return the unwanted product within 30 days from the original invoice date. Product returns subject to industry standard 15% restocking fee. Shipping charges are non-refundable. Replacement cost deducted from refund for open consumable items such as toner, ink, printheads, batteries and media.

    Defective items are eligible for repair/service or exchange directly through the Original Equipment Manufacturer at no cost to you.
    Please contact the Original Equipment Manufacturer for warranty entitlement policies. Returns due to technical malfunction can only be accepted on items diagnosed defective by the Original Equipment Manufacturer's Technical Support Department.
    Product returns result in unavoidable shipping costs paid to freight carriers and restocking or handling fees charged by the manufacturer. These charges provide no benefit to and are entirely beyond our control. The Customer Care team stands ready to assist with manufacturer's warranty service, exchange and repair if any item proves defective.
RMA instructions
    Return Process cannot accept any product return without first receiving a completed RMA Request Form. Manufacturers are the definitive resource for the products they design, develop, fabricate and service. Once an item has been diagnosed as defective by the manufacturer please provide the Case ID number or Issue Number when submitting an RMA Request Form.
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