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Seller#: 0UHOPTYVYWMAGQ35D

PC Rush Seller Profile 888-205-7777 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from PC Rush See all products from PC Rush

pcRUSH.com was established in 1998 as an online retailer to provide a full spectrum of products to corporate and consumer users. pcRUSH.com is owned by ATMAN Inc. pcRUSH.com carries over 300,000 products from manufacturers such as HP, Cisco, Lenovo, Canon, Microsoft and hundreds more. We offer a complete selection of business and consumer products: Printers, Laptops, Tablets, All-in-Ones and Desktop computers, Switches and Routers, Scanners, Projectors, LCD TV & Monitors and so much more. pcRUSH.com maintains a 5 star customer service and satisfaction rating. The company's web site has been ranked among the Internet retailer's "Top 30 Online Retailers."

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (105 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 64 Reviews
newegg
60%
Good Rating + 4 9 Reviews
newegg
9%
Average Rating + 3 3 Reviews
newegg
3%
Poor Rating + 2 3 Reviews
newegg
3%
Very Poor Rating + 1 26 Reviews
newegg
25%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
JR
Order Date : 2/19/2015

Rating + 5 Super Fast

Didn't even know it had shipped and it was already at my door. Excellent service!

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Paul
Order Date : 2/16/2015

Rating + 5 Very happy with my order

I placed my order on a Monday, and received the product two days later on Wednesday. This was with the regular 5-7 free shipping selected. I happen to be located in the same state as the seller, but still I was very surprised and happy with how fast it came. The product was in great condition when it arrived, and it works great. No complaints.

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Konstantin
Order Date : 1/30/2015

Rating + 4 Good sound

Something happened to my on-board sound had to get it replaced with external. Decided on this sound card.

Pros: Shipped fast, worked out of the box (Win7 64bit), sounds about same as my old motherboard.
Cons: Bracket didn't quite fit. Off by a few millimeters. Choice of leaving it unscrewed or make creative modifications. I doubt my case is irregular in any way.

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gbarbur
Order Date : 1/4/2015

Rating + 1 PC-RUSH

This vendor has still not contacted me.
I purchased a 64GB SanDisk Glide but I received
a 32MB SanDisk Glide.
They have not been very user friendly.
Do NOT use this vendor!!!!!!

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hillstreet3724
Order Date : 1/18/2015

Rating + 5 One of the BEST

I have ordered twice from PC Rush and both times the time was as promised and arrived on time without damage. I will without a doubt return to PC Rush

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TER-OR
Order Date : 1/11/2015

Rating + 5 Great service

Bought a single power supply via NewEgg. This was shipped apparently instantly, and packaged appropriately.

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Bottomofthehill
Order Date : 1/4/2015

Rating + 1 PC-RUSHXXXXXXXX!!!!!

DO NOT USE or buy from this vendor

1 out of 3 people found this review helpful. Did you? Yes No

BrianofSummaeStudios
Order Date : 12/18/2014

Rating + 5 No issues, good communication, well packed

Seem well run, I'd zero issues with my order from them on their end.

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Ddub
Order Date : 12/1/2014

Rating + 5 You need to buy from this person!

I bought a Antec 761345-75024-0 120mm Blue LED 3-Speed Case Cooling Fan from this person. It was very well packaged and arrived quickly. I would not hesitate to buy from them again (an again)!

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N/A
Order Date : 12/3/2014

Rating + 1 Needs better customer service

Product was supposed to ship in 3 days. By fourth day, still hadn't received shipping confirmation. Sent an email on day 5 and had a difficult time getting a straight answer from them. Day 6 it arrived in a from another seller packaged as a gift. Won't be buying from them again.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    If for any reason you are dissatisfied with your purchase return the unwanted product within 30 days from the original invoice date. Product returns subject to industry standard 15% restocking fee. Shipping charges are non-refundable. Replacement cost deducted from refund for open consumable items such as toner, ink, printheads, batteries and media.

    Defective items are eligible for repair/service or exchange directly through the Original Equipment Manufacturer at no cost to you.
    Please contact the Original Equipment Manufacturer for warranty entitlement policies. Returns due to technical malfunction can only be accepted on items diagnosed defective by the Original Equipment Manufacturer's Technical Support Department.
    Product returns result in unavoidable shipping costs paid to freight carriers and restocking or handling fees charged by the manufacturer. These charges provide no benefit to pcRUSH.com and are entirely beyond our control. The pcRUSH.com Customer Care team stands ready to assist with manufacturer's warranty service, exchange and repair if any item proves defective.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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