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Seller#: 0UHOPTYVYWMAGQ35D

PC Rush Seller Profile 888-205-7777 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from PC Rush See all products from PC Rush

pcRUSH.com was established in 1998 as an online retailer to provide a full spectrum of products to corporate and consumer users. pcRUSH.com is owned by ATMAN Inc. pcRUSH.com carries over 300,000 products from manufacturers such as HP, Cisco, Lenovo, Canon, Microsoft and hundreds more. We offer a complete selection of business and consumer products: Printers, Laptops, Tablets, All-in-Ones and Desktop computers, Switches and Routers, Scanners, Projectors, LCD TV & Monitors and so much more. pcRUSH.com maintains a 5 star customer service and satisfaction rating. The company's web site has been ranked among the Internet retailer's "Top 30 Online Retailers."

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (528 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 376 Reviews
newegg
70%
Good Rating + 4 78 Reviews
newegg
15%
Average Rating + 3 20 Reviews
newegg
4%
Poor Rating + 2 8 Reviews
newegg
2%
Very Poor Rating + 1 46 Reviews
newegg
9%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Sam
Order Date : 6/29/2015

Rating + 1 Rosewill 2-port USB 3.0 PCIe card

Rosewill is an excellent brand. However, I have upgraded XP to SP3, Installed and uninstalled card and mobo drivers, cleaned and defragged, reinstalled the opsys. I have removed and reseated the card. Flashing the BIOS is next.

Haven't gotten it to work yet. If anyone has any helpful hints, bring them on, please.

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yosemit3
Order Date : 7/16/2015

Rating + 5 shipping

VERY fast shipping...
NIB

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Dom
Order Date : 7/4/2015

Rating + 5 weekend ordering & processing on quality products

Saturday order processed over weekend 3rd business day quick delivery on MAXELL CD/DVD SLEEVES100PK. Bought Brand Name product and received Brand Name quality. I won't hesitate to order again.

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N/A
Order Date : 7/2/2015

Rating + 1 terrible

sent one can that was completely empty!

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S2art
Order Date : 6/20/2015

Rating + 1 Hurting newegg's rep

Ordered some blank DVDs on 6/20, got them on 6/30. Shipping was supposed to be "5-7 days", but honestly this is the first item I've ordered from newegg that EVER took more than 3-4 days to arrive. In today's market, 10 days is unacceptable! Shipping time and price are the main reason I look here when I need electronics. I will avoid this seller in the future.

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Robemart
Order Date : 6/3/2015

Rating + 5 PC Rush is a 5 Star Seller

Package arrived on time, packaged properly and in excellent condition.

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N/A
Order Date : 5/15/2015

Rating + 1 Verbatim 97784 Red 1 x Wheel USB 2.0 RF Wireless Optical Design Mouse

I ordered this optical mouse and it went defective the 2nd day I started using this product. It was around $20 so it wasn't a total loss and PCrush said they would refund me the item at my own cost of shipping. So now I have to pay shipping to get my money back.

If you want a solid optical mouse I wouldn't risk ordering from PCrush because of their high defective rate on cheaper products.

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N/A
Order Date : 4/14/2015

Rating + 5

Speedy shipping, safely packaged, arrived in perfect condition. Excellent seller. A++

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slamj
Order Date : 4/8/2015

Rating + 5 Excellent

I received my item in less time than was promised. It is working excellent. Great service!

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Robtb
Order Date : 4/16/2015

Rating + 4 Cordless phone

Delivered on time in good condition at a fair price

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    If for any reason you are dissatisfied with your purchase return the unwanted product within 30 days from the original invoice date. Product returns subject to industry standard 15% restocking fee. Shipping charges are non-refundable. Replacement cost deducted from refund for open consumable items such as toner, ink, printheads, batteries and media.

    Defective items are eligible for repair/service or exchange directly through the Original Equipment Manufacturer at no cost to you.
    Please contact the Original Equipment Manufacturer for warranty entitlement policies. Returns due to technical malfunction can only be accepted on items diagnosed defective by the Original Equipment Manufacturer's Technical Support Department.
    Product returns result in unavoidable shipping costs paid to freight carriers and restocking or handling fees charged by the manufacturer. These charges provide no benefit to pcRUSH.com and are entirely beyond our control. The pcRUSH.com Customer Care team stands ready to assist with manufacturer's warranty service, exchange and repair if any item proves defective.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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