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Seller#: 0UHOPTYVYWMAGQ35D

PC Rush Seller Profile 888-205-7777 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from PC Rush See all products from PC Rush

pcRUSH.com was established in 1998 as an online retailer to provide a full spectrum of products to corporate and consumer users. pcRUSH.com is owned by ATMAN Inc. pcRUSH.com carries over 300,000 products from manufacturers such as HP, Cisco, Lenovo, Canon, Microsoft and hundreds more. We offer a complete selection of business and consumer products: Printers, Laptops, Tablets, All-in-Ones and Desktop computers, Switches and Routers, Scanners, Projectors, LCD TV & Monitors and so much more. pcRUSH.com maintains a 5 star customer service and satisfaction rating. The company's web site has been ranked among the Internet retailer's "Top 30 Online Retailers."

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (266 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 182 Reviews
newegg
69%
Good Rating + 4 37 Reviews
newegg
14%
Average Rating + 3 9 Reviews
newegg
3%
Poor Rating + 2 6 Reviews
newegg
2%
Very Poor Rating + 1 32 Reviews
newegg
12%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
BonzaiDuck
Order Date : 3/23/2015

Rating + 4 Average or Better

I've seldom ever ordered something that didn't arrive in a reasonable amount of time, that came damaged, or wasn't the item I asked for. In this regard and with a certain almost-sociopathic coldness, I'm inclined to say the reseller is as reliable as all the others. Perfectly satisfactory. Would you give the US Postal Service a gold star on the forehead just for delivering your mail on time, every time? Yet, I think the USPS is a stand-up solid institution.

And I suppose, for the record, these cables I ordered might be hard to find elsewhere, and I think the price was about right. So I'll add the fifth egg in parenthesis and within this text. (Egg!!)

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Kindle gal
Order Date : 4/2/2015

Rating + 5 Slick Transaction

Prompt delivery. Item brand new in factory sealed packaging, reasonably priced It is a pleasure to do business with this vendor.

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JR
Order Date : 3/7/2015

Rating + 5 Nice Mouse

I really like this mouse my old Logitech receiver died after years of service. This one is very comfortable, so far it is holding up. I am IT tech and I just throw it in my bag and never turn it off.

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N/A
Order Date : 2/28/2015

Rating + 1 Unresponsive

Tried 3 times to get an RMA number from them but have yet to hear back.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 3/1/2015

Rating + 5 Asus Desktop Computer

Found the website very easy to use. It was helpful to be able to narrow down the features and price that were right for me. The item shipped quickly and arrived in great condition. I am very happy with my new computer and will shop Newegg again. I will also reccomend it to my friends and family. Thank You.

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globescloudy
Order Date : 3/9/2015

Rating + 5 Positive Experience

Excellent customer service. Fast shipping. Highly recommend this seller.

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Yoda
Order Date : 3/7/2015

Rating + 5 Great

Came quick and well packaged.
Everything perfect.

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N/A
Order Date : 2/28/2015

Rating + 5 Keyboard came on time

Keyboard arrived on time and in good condition. I recommend this seller for prompt delivery.

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ben
Order Date : 2/25/2015

Rating + 1 broken

when i got the case today it was broken the frunt pan was smashed and when i called newegg they told me it i had to call pc rush i well never be going tho them agen as when i call they didnt do any thing sead it takes up to 48hrs.

1 out of 1 people found this review helpful. Did you? Yes No

JR
Order Date : 2/19/2015

Rating + 5 Super Fast

Didn't even know it had shipped and it was already at my door. Excellent service!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    If for any reason you are dissatisfied with your purchase return the unwanted product within 30 days from the original invoice date. Product returns subject to industry standard 15% restocking fee. Shipping charges are non-refundable. Replacement cost deducted from refund for open consumable items such as toner, ink, printheads, batteries and media.

    Defective items are eligible for repair/service or exchange directly through the Original Equipment Manufacturer at no cost to you.
    Please contact the Original Equipment Manufacturer for warranty entitlement policies. Returns due to technical malfunction can only be accepted on items diagnosed defective by the Original Equipment Manufacturer's Technical Support Department.
    Product returns result in unavoidable shipping costs paid to freight carriers and restocking or handling fees charged by the manufacturer. These charges provide no benefit to pcRUSH.com and are entirely beyond our control. The pcRUSH.com Customer Care team stands ready to assist with manufacturer's warranty service, exchange and repair if any item proves defective.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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