Skip to: | |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

PremierTry Message.
Home
Home > 
Review Center > 
Seller#: 0UHOPTYVYWMAGQ35D

PC Rush Seller Profile 888-205-7777EXT2 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from PC Rush See all products from PC Rush

pcRUSH.com was established in 1998 as an online retailer to provide a full spectrum of products to corporate and consumer users. pcRUSH.com is owned by ATMAN Inc. pcRUSH.com carries over 300,000 products from manufacturers such as HP, Cisco, Lenovo, Canon, Microsoft and hundreds more. We offer a complete selection of business and consumer products: Printers, Laptops, Tablets, All-in-Ones and Desktop computers, Switches and Routers, Scanners, Projectors, LCD TV & Monitors and so much more. pcRUSH.com maintains a 5 star customer service and satisfaction rating. The company's web site has been ranked among the Internet retailer's "Top 30 Online Retailers."

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,929 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1,415 Reviews
newegg
73%
Good Rating + 4 290 Reviews
newegg
15%
Average Rating + 3 70 Reviews
newegg
4%
Poor Rating + 2 33 Reviews
newegg
2%
Very Poor Rating + 1 121 Reviews
newegg
6%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
Anonymous
Order Date : 8/12/2016

Rating + 1 Buy from anyone else but this seller!!

First I will say he is the slowest seller to ship items. Took 10 days that is 10 days to ship my item which was an AMD 5370.
Next the package he shipped the item in did not have any protective packing materiel at all inside the shipping box to protect the CPU Box from damage.He just tossed the CPU box loose into another bigger box,so the CPU box slid and banged all around inside the shipping box. Next he didn't even tape the box completely closed. When the package finally did come, it arrived partially opened so you could see what was inside and on top of all this the shipping box was just completely smashed like some one sat on it and then played a bit of soccer with it.Needless to say the CPU box inside was all damaged as well and was also crushed.
Luckily and I do mean Luck here,the CPU was not damaged. This is not the first report like this one that I have read either.All the bad horrid rumors and reports listed are all true.Stay away from this seller. He and his service are scum.Newegg you guys need to kick this seller from your site asap.Complete and utter nonsense and I completely regret doing business through newegg with this seller.

1 out of 1 people found this review helpful. Did you? Yes No

charles p.
Order Date : 8/14/2016

Rating + 1 Bad Seller

nightmare business with seller

Did you find this review helpful? Yes No

Songhyun D.
Order Date : 8/4/2016

Rating + 1 Do not buy from this seller!

I ordered a Dell P2715Q monitor on Thursday. At that time the price of the item was $518. After two days, the status was still verifying order. And I've found the price was drop to $489. So I requested to cancel it or match the price to the changed price in the morning.
In the late afternoon, I got an email from Newegg that the item was shipped, after that the customer support mailed to me that the shipped item cannot be cancelled. No mention about the price. They should have been notified this before they shipped the item.

1 out of 2 people found this review helpful. Did you? Yes No

Anonymous
Order Date : 7/11/2016

Rating + 1 Terrible

The customer service was flat out awful. The person I talked to wasted an hour of my time. She kept saying she could fix my problem then stop. The community chat was horrific. They mocked me and called me stupid for wanting to learn about computers. If you want to purchase items from here, that's fine, just don't use their customer service or community.

0 out of 2 people found this review helpful. Did you? Yes No

Aaron M.
Order Date : 7/28/2016

Rating + 5 Very fast shipping

At the time of writing this review, the rest of the parts for the computer have not yet arrived, but I am impressed with the speed my item got to me. I took the free shipping option and it was here next day. Now the motherboard sits here, as if mocking me, waiting for the rest.

Did you find this review helpful? Yes No

Aaron E.
Order Date : 7/5/2016

Rating + 5 Quick!!

This seller was very quick to e-mail about my purchase. The item was shipped very quickly. It arrived faster than items I ordered the day before from a different seller! Highly recommended.

Did you find this review helpful? Yes No

Brian C.
Order Date : 7/15/2016

Rating + 5 Great products at a great price.

PC Rush gets the job done right.

Did you find this review helpful? Yes No

Ronald B.
Order Date : 7/10/2016

Rating + 5 Great deal, fast shipping.

Tracking number took forever to post... but when it did... the package was at my door.

Packaging around the box laptop was in was extremely loose, but no damages.

Did you find this review helpful? Yes No

Stanley S.
Order Date : 6/25/2016

Rating + 1 disappointed

The seagate refrub hard drive isnt recognized by the computer, so its of no use. I also ordered batteries which you all charged me for but they still haven't shipped and there has been no notification of a back order, what gives??? This is not the usual great service I get from Newegg. Very disappointing.
Stan Smith

1 out of 2 people found this review helpful. Did you? Yes No

Tracy Q.
Order Date : 7/12/2016

Rating + 1 Don't shop at Newegg. IT is a ripoff.

This seller didn't ship what is advertised. They charge your credit card before they ship anything then they don't ship the order or the items described on the website. Then when you return the item they want to charge you a restocking fee. After all they expect to see some fraudulent charges on your credit card.

0 out of 3 people found this review helpful. Did you? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    If for any reason you are dissatisfied with your purchase return the unwanted product within 30 days from the original invoice date. Product returns subject to industry standard 15% restocking fee. Shipping charges are non-refundable. Replacement cost deducted from refund for open consumable items such as toner, ink, printheads, batteries and media.

    Defective items are eligible for repair/service or exchange directly through the Original Equipment Manufacturer at no cost to you.
    Please contact the Original Equipment Manufacturer for warranty entitlement policies. Returns due to technical malfunction can only be accepted on items diagnosed defective by the Original Equipment Manufacturer's Technical Support Department.
    Product returns result in unavoidable shipping costs paid to freight carriers and restocking or handling fees charged by the manufacturer. These charges provide no benefit to pcRUSH.com and are entirely beyond our control. The pcRUSH.com Customer Care team stands ready to assist with manufacturer's warranty service, exchange and repair if any item proves defective.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.