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Seller#: 0UHOPTYVYWMAWH131

ProSource Discounts Seller Profile 855-552-1637 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from ProSource Discounts See all products from ProSource Discounts

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To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (16 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 9 Reviews
newegg
57%
Good Rating + 4 1 Reviews
newegg
6%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 1 Reviews
newegg
6%
Very Poor Rating + 1 5 Reviews
newegg
31%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Kaushik Das
Order Date : 1/19/2014

Rating + 1 Fair packaging, terrible customer service

I got the package within the estimated delivery time. That was good news. They charged higher than advertised price for which I sent email on and am yet to receive an response (more than 2 weeks). The packaging was fair. They shipped out on the same box that is used in retail store so the wet entryway where the shipment was left damaged the packaging quite a bit - there wasn't any assembly instruction anywhere other than the packaging. I had to check over internet to find the info and assemble.
The customer service is terrible.

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N/A
Order Date : 1/19/2014

Rating + 1 Buyer Beware!

I purchased a set of ProSource Xtreme Heavy Duty Latex Resistance Exercise Bands. My credit card was charged and the product never arrived. The tracking number provided only indicated "electronic shipping info received". I contacted Newegg who referred me to Prosource. I called the provided number for Prosource and found it to be a bad number. I emailed Prosource, but received no response. You do the math...No phone number...No response to email...No correct tracking...THIS COMPANY IS A SCAM.

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N/A
Order Date : 11/23/2013

Rating + 1 Misaddressed

I never received the product. Tracking indicates that the package was misaddressed and was returned to sender. No attempt at redelivery was attempted (as far as I can tell). I haven't heard from Newegg Customer Service yet.

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jh
Order Date : 9/4/2013

Rating + 1 Newegg/Prosource

Ordered item from Newegg but received wrong item without any paperwork from Prosource. Called Newegg but was told to deal directly with Prosource. The phone # given was the wrong #. Called Newegg and was told they will try to contact Prosource, but it will take 2-3 weeks. Still waiting!

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Locke
Order Date : 1/19/2013

Rating + 4 Happy with purchase

Great price, good shipping time. product as it should be. Product was shipped in its shelf box, was beat up and torn had the screws fell out I would have been out of luck, fortunately for me they did not. minus 1 egg

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MichaelC
Order Date : 10/5/2012

Rating + 1 Buyers beware

I got a defective product and the seller can't be contacted. I tried to email them but no response. I called the number for this seller but was no longer connected.

Pro: I did receive the product on time.

Con: I got a defective product which the seller can't be contacted.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    *30 Day Money Back Guaranteed!!!
    If for some reason you are not satisfied with your purchase please email us within 30 days of receiving, for a return. We will issue a RMA number and directions on how to complete the return. Please do not send anything back to us without an assigned RMA number. All non-authorized packages will be refused.
    Shipping & Handling costs are non refundable, and buyer will ship item back to seller at their own expense with tracking information provided.
RMA instructions
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