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GP-THUNDER Seller Profile 678-407-4983 Email This Seller See all products from GP-THUNDER
GP Lights USA has been a value-added provider of high quality Auto Lights Bulbs, GP Thunder – Xenon Halogen Bulbs 8500K, 7500K, 5800K, 3500K, Miniature LED , SMD, Cree Lights, Chrome Light Bulbs, X5- Lightning BMW H8 E60 E90 and All Series Angel Eyes, Camaro Fog Lights, DRL, Seal Beam, HID Conversion Kit 6000 , 8000K, 10000K , 12000K, Automobile Custom and Performances solutions. Headquartered in Lawrenceville, Georgia, GP Lights USA maintains a presence throughout the United States and World Wide.
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Standard Return Policy
For defective products return or replacement, buyers must contact seller within 7 days of receipt for RMA# (return #). Buyers must agree to pay two-way shipping for replacement after 7 calendar days of receipt. All products found not defective upon inspection will be subject to a 15% restocking fee if buyers request a refund.
All opened items return will be subject to a 25% restocking fee for refund only if buyers contact seller within 7 days of receipt.
For exchange due to buying a wrong product, buyer needs to pay the two-way shipping fee.
Shipping fee is not refundable. No exception.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.