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Seller#: 0UHOPTYV4UKC106CC

Hisgadget Seller Profile 888-530-9912 Email This SellerEmail This Seller  See all products from Hisgadget See all products from Hisgadget

We are a professional vendor for large scope of high quality electronic products, including computer accessories, consumer electronics, LED, etc. We strive to bring our buyers the best buying experience by providing top-notch customer service and best quality products with competitive pricing. Thanks for shopping Hisgadget.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (373 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 218 Reviews
newegg
59%
Good Rating + 4 60 Reviews
newegg
16%
Average Rating + 3 25 Reviews
newegg
7%
Poor Rating + 2 9 Reviews
newegg
2%
Very Poor Rating + 1 61 Reviews
newegg
16%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Jasef
Order Date : 12/22/2014

Rating + 5 Excellent customer service

Although I had a couple problems with this product customer service bent over backwards to work it out. They were very courteous and kind in dealing with me and that goes a long way with me. I recommend them very much.

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lmt
Order Date : 12/23/2014

Rating + 1 DOA

After charging for several hours the day I received it I tried repeatedly to get it to boot but it failed every time. I let it charge overnight and the next morning it booted first time an I was able do capture a few seconds of video which looked good and a couple pictures. I turned it off and tried to restart it but it failed. Recharged it overnight again, tried the reset button repeatedly two more days and it never worked. Threw it away in frustration. Tried to find help online--Nothing!

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N/A
Order Date : 12/21/2014

Rating + 5

Ordered parts came in quickly and without issues, could not ask for more

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N/A
Order Date : 12/9/2014

Rating + 5

This Letter Is To Thank You All at Hisgadget Inc. Very Much for Handling a problem
i had with an item i purchase from a web sight i have dealt with for years.Upon receiving
.the unit, packed very nicely, i opened it up and tried it out to make sure it worked Properly,
Well it had a problem.so after contacting the web sight i purchased it from they told me
they had a no return policy on this Unit! --.WHAT!-- so i contacted the manufacture thinking
Oh Boy here we go! i thought.WOW! Well was i ever WRONG!, i can't begin to say how Quick
,Friendly and polite they were to respond to my,email's They Wrote-( Thank you for your reply,
we are more than willing to help). and help they did, WOW! you don't hear that much today. So long
story short ,i sent them the Bad unit back and they sent me a new replacement in fine working Order .
i will be happy to deal with this company in the future and recommend them anyone So Thank's again for
a very friendly and pleasant encounter.

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N/A
Order Date : 12/10/2014

Rating + 5

product was exactly what I had ordered and works perfectly!

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No longer disappoint
Order Date : 11/28/2014

Rating + 5 Takes care of customers

Very friendly customer service. Listened to my concerns and helped me return a product that I ended up not needing with no cost to me. Will buy from Hisgadget again.

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N/A
Order Date : 11/29/2014

Rating + 3 Took along time to actually get the item in the mail

Everything came as expected and worked it just took along time to actually get the item in the mail.

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Blazer777
Order Date : 10/22/2014

Rating + 5 Nice Company to work with

I purchased an item from this seller which arrived but which soon broke. I contacted the seller who immediately issued an RMA and shipped the new item once I provided them with my return tracking number. The seller kept me updated throughout the process and my replacement item arrived very quickly. Their performance matches those of much larger, well run companies and it was nice to do business with them.

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CKalis
Order Date : 11/14/2014

Rating + 4 Pricey, but ships acceptably

A little on the high side for a specific product I bought, but overall, they seem like a good seller.

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dmjoel
Order Date : 10/19/2014

Rating + 1

I can't properly review an item I haven't received yet

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    We provide 30 day money back guarantee for all products we sell. Within the 30 day money back period, you may return the item back for refund for any reason (may subject to 15% restocking fee plus the shipping cost if the reason of the return is not our mistake). All products also come with one year replacement warranty. Within the warranty period, if the product is defective, you may return the item to us for exchange.

    Please note that we only accept returns with authorization. Please contact us to get an RMA number, before returning the package to us. Unauthorized returns may not be recognized or processed.

    If you have any other questions, please contact us with the order number and a brief message of your request.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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