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Seller#: 0UHOPTYV4UKC106CC

Hisgadget Seller Profile 888-530-9912 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Hisgadget See all products from Hisgadget

We are a professional vendor for large scope of high quality electronic products, including computer accessories, consumer electronics, LED, etc. We strive to bring our buyers the best buying experience by providing top-notch customer service and best quality products with competitive pricing. Thanks for shopping Hisgadget.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,711 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1,150 Reviews
Good Rating + 4 297 Reviews
Average Rating + 3 84 Reviews
Poor Rating + 2 41 Reviews
Very Poor Rating + 1 139 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 11/2/2015

Rating + 1

recieved a cheaper item. Will not buy from again.

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Order Date : 11/1/2015

Rating + 5 Asus Power Cord

Product was received on-time. Customer service was on point.

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Order Date : 10/12/2015

Rating + 5 Great Seller

Excellent consumer service.

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Order Date : 11/12/2015

Rating + 2 Painfully slow delivery time... 4 days just to "process"

I'm still deciding whether to add or subtract an egg... if my order ever arrives... Most merchants process orders within hours of them being placed, this particular seller took multiple days and even subtracting that, it's now well beyond the described delivery window of 5-7 days. The tracking number provided only results in an error message.

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Order Date : 10/22/2015

Rating + 4 Good Folks to Do Business With

The package was put together very well. I was surprised at how small the package was, but it was all there. Everything was included, and they were bound and determined to avoid scratches, all of the plastic wrap involved. It got here in a reasonable amount of time, too. The only problem I had was that it took quite a while for tracking info to show up on the USPS website, and it never did show up on the Newegg site. But, it wasn't a real problem; it just gave my patience a workout. :-)

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Order Date : 10/20/2015

Rating + 1 Worst purchase ever

I purchased a antenna from hisgadget. They said it was out of stock and tried to send me a cheaper one. I asked them to cancel my order. They instead sent me two of the cheap antennas. I requested prepaid return labels, but still have not received them in two weeks. The antenna they sent me was not even close to what I ordered. I can't believe new egg would allow them to sell on there site.

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Order Date : 10/23/2015

Rating + 5 Slight problem, Great Service!

I had a delivery issue, which was a fault of USPS, but the folks at Hisgadget handled it very professionally. They took care of the situation and me! I would recommend buying from this company.

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Order Date : 8/28/2015

Rating + 3 They made it right, a month later

Modifying this to reflect other events that occurred post-review. I ordered an item from hisgadget a few months ago. Received timely shipping email but tracking didnt work. After a week I determined package was likely lost. Things happen, no big deal. Talked to Hisgadget, they gave me a second tracking number for my original package and it as well had no information. I requested a second item to be shipped. Hisgadget said they would email me with tracking info when they shipped it. waited a couple days, no email. I reached out to them, and the package was never shipped. at this point 3 weeks had gone by. I cancelled my order with them. After posting my review, one of their management team contacted me an offered to ship the item to me free of charge for my troubles. I accepted and received 2 days later through a different carrier.

Two Eggs docked: One for not receiving initial package on time, other for bad customer after initial issue. Would have been one star but they made it right

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Order Date : 10/27/2015

Rating + 5 Happy to do business with them

My order arrived on time and well packaged. There was an error with the item that was shipped, but the seller responded to me in less than 24hrs. We got it squared away quickly and painlessly. It is great to find excellent customer service when you need it! I would absolutely order from them again.

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Order Date : 10/15/2015

Rating + 4 Hisgadget HDTV Outdoor Amplified Antenna

I've not rated this product yet because, I've not used it yet. I bought as a spare for free TV when all else fails...or I'm to broke to buy

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    We provide 30 day money back guarantee for all products we sell. Within the 30 day money back period, you may return the item back for refund for any reason (may subject to 15% restocking fee plus the shipping cost if the reason of the return is not our mistake). All products also come with one year replacement warranty. Within the warranty period, if the product is defective, you may return the item to us for exchange.

    Please note that we only accept returns with authorization. Please contact us to get an RMA number, before returning the package to us. Unauthorized returns may not be recognized or processed.

    If you have any other questions, please contact us with the order number and a brief message of your request.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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