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Seller#: 0UHOPTYV4UKC106CC

Hisgadget Seller Profile 888-530-9912 Email This SellerEmail This Seller  See all products from Hisgadget See all products from Hisgadget

We are a professional vendor for large scope of high quality electronic products, including computer accessories, consumer electronics, LED, etc. We strive to bring our buyers the best buying experience by providing top-notch customer service and best quality products with competitive pricing. Thanks for shopping Hisgadget.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (335 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 197 Reviews
newegg
58%
Good Rating + 4 52 Reviews
newegg
16%
Average Rating + 3 20 Reviews
newegg
6%
Poor Rating + 2 9 Reviews
newegg
3%
Very Poor Rating + 1 57 Reviews
newegg
17%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
RP
Order Date : 8/26/2014

Rating + 1 Internet Camera

I purchased an Esky IP Camera Internet/WiFi and delivery was prompt but I was unable to get the item to work properly and a email to the seller was ignored. Newegg has been helpful but the same cannot be said for the gadget seller.

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N/A
Order Date : 8/6/2014

Rating + 5

Very nice seller. When I placed the order, I accidentally put in the wrong shipping address, so the product was shipped to my old apartment, where I no longer have access to. After contacting the seller about this issue, the seller offered half price for a second product I bought. The seller is also very responsive and helpful, and shipping is very fast.

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N/A
Order Date : 7/22/2014

Rating + 1 Delivery

COD for USPS was never disclosed upon purchase!

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wilhams
Order Date : 6/21/2014

Rating + 1 I never got the f@#$%&^ thing!

Hey, Im not a big buyer but if you charge me for something I think that I should get it! Where da hell is it?!!!

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mntbiker01
Order Date : 6/19/2014

Rating + 5 HD antenna

Nothing to complain about. Product was priced very well. Shipping was fairly quick. The antenna work great.

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real mad
Order Date : 6/11/2014

Rating + 1 poor quailty control

I have bought many items from Newegg over the years but I have never bought such a piece of junk . the cable end which was supposed to be threaded had none . The rotor would only work when it wanted too . The quality of the whole antenna was very poor . I would not recommend this item to any one .

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psajja
Order Date : 9/14/2013

Rating + 5 Great customer service

This company's (His Gadget) customer support is great. I bought a replacement charger for my Dell computer in September 2013 through Newegg, but after 9 months the power cord was not supplying power properly. As product was well within one year warranty, I requested His GAdget for a replacement free of charge. They responded to my email quickly and mailed the replacement promptly. Thanks to IRIS for her prompt response.

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DaleL
Order Date : 6/26/2014

Rating + 5 Very quick! With Comparison

"His Gadget" was VERY quick with basic shipping!
Two - three full workdays (**not including Sunday or the late night it was ordered) and my order was here!

Order was placed late 8pm PST and sent cross country from Ca to FL!

COMPARE TO-

I placed two orders both with basic shipping to Florida. The first order was placed with "Frugal Corner" in New Jersey on June 24th. The second was placed two days later from "HisGadget" in California at 8pm PST.

The order from "His Gadget" in California (Cross Country) was delivered on June 30th. One day earlier and a total 3 days faster than the same order placed at "Frugal Corner" in NJ just up the coast from me.

I did notice "Frugal Corner" used a shipping service "DHL" prior to handing the package off to the USPS. "His Gadget" in CA simply handed it to the USPS which seems to have made the difference in this case.

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N/A
Order Date : 6/20/2014

Rating + 2 NOT GOOD

Had to send the first one back was not the right one,order the right one on the 20 may 2014 the tracking number show it was ship 24 may and that it.it now 30 May have not got it do not know where it is or when I get it . there not a very good

1 out of 1 people found this review helpful. Did you? Yes No

Thomas Hyneman
Order Date : 5/28/2014

Rating + 1 Terrible Service and communication

Product was as ordered thank Goodness, However I ordered a different but similar product from a similar site at the same time as this one and it took TWO WEEKS LONGER to arrive. Insanity. There was no mention that this was gonna take so long to ship. I am now hesitant to use NewEgg. I am a long time customer and was shocked and had to apologize to my client for the delay several times.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    We provide 30 day money back guarantee for all products we sell. Within the 30 day money back period, you may return the item back for refund for any reason (may subject to 15% restocking fee plus the shipping cost if the reason of the return is not our mistake). All products also come with one year replacement warranty. Within the warranty period, if the product is defective, you may return the item to us for exchange.

    Please note that we only accept returns with authorization. Please contact us to get an RMA number, before returning the package to us. Unauthorized returns may not be recognized or processed.

    If you have any other questions, please contact us with the order number and a brief message of your request.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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