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Seller#: 0UHOPTYV9IY010AC1

Your Sound Shop Seller Profile 501-205-0595EXT5012 Email This SellerEmail This Seller  See all products from Your Sound Shop See all products from Your Sound Shop

We are a pro-audio solution headquarters. We offer the finest products in professional audio at a great price. All products are shipped directly from our warehouse in Conway, AR. It is centrally located in the USA to provide quick service to all 48 Continental US states.

We bring 20 years of Pro-Audio experience to the table. Offering you the expertise in products and giving you "peace of mind" with your purchasing decisions.

We offer Shure, AKG, OSP, Elite Core, Sennheiser, Yamaha, Audio Technica products, plus much, much more!

Thank you for your business and feel free to contact us of you have a question about a specific item listed on NewEgg.

If you do not see an item listed on NewEgg, contact us so we can get it listed quickly.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (11 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 10 Reviews
Good Rating + 4 1 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 0 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 5/9/2015

Rating + 5 Great Seller

Fast shipping and good quality items. Bought a number of shelves and they all arrived quickly and without any damage.

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Order Date : 5/1/2015

Rating + 5 Awesome Seller!

Great seller. Always ships quickly... Quality products... I always buy from them first.

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Order Date : 3/28/2015

Rating + 5 Great Seller!

I have used these guys for a few of my pro audio needs before. They are always professional, deliver excellent product... and great customer service. I highly recommend.

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The Sound Guy
Order Date : 9/4/2013

Rating + 5 I'm Back Again!

Your Sound Shop is my go to store. They always ship my products fast. The customer service is awesome. Highly, highly recommend!

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Order Date : 2/24/2013

Rating + 5 Great Service

The seller got my package to me in two days through New Egg. customer service is spot on. Will shop there again.

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The Sound Guy
Order Date : 10/16/2012

Rating + 5 Incredible Store!!!

Your Sound Shop filled my order and was on my front door 2 days before I expected it. The product was packaged well... and it worked great! Your Sound Shop was professional, quick, and very knowledgeable to my needs. I HIGHLY recommend everyone using Your Sound Shop for their Pro Audio needs.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

    Return of Working Items: If you are not satisfied with your order for any reason, please contact us within 30 days after delivery to request an RMA number (return merchandise authorization number). To qualify for a full refund, less original shipping cost, the item(s) must be brand new, contain all original packaging materials, and show no visible signs of use. Any items returned in less than brand new condition may be refused or subject to a minimum restocking fee of 15%. You must contact us for an RMA number and detailed return instructions prior to returning an item.

    We usually offer free shipping as a promotion, however if you return an item for a refund, your refund will be minus our original shipping cost. The buyer is responsible for return shipping costs and can choose any shipping method. We recommend using a service that provides a tracking number for proof of delivery.

    Defective Items: Any item that arrives defective must be reported to Your Sound Shop within 15 days of delivery. We will send the customer a call tag (prepaid shipping label) to return the defective item for a new replacement. The item must be returned in its original condition with all original packaging and materials. Items reported more than 15 days after delivery will be handled as a warranty claim through the manufacturer. To report a defective item, please email or call 501-205-0595.

    Damaged Items: Items damaged while in transit must be reported to Your Sound Shop within 7 days of delivery. A claim will be opened with the shipping company and the package will be picked up. Photos of the damaged product, the cardboard shipping box, and the shipping label will be required so please keep all materials. Your Sound Shop will then issue a replacement. To report a ship damaged item, please email or call 501-205-0595.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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