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Jet Creations on Newegg Seller Profile 703-823-6225 Email This Seller See Seller Store See all products from Jet Creations on Newegg
Jet Creations Inc., the leading premade and custom inflatables manufacturer and importer. Here you can find a complete selection of products that are genuine and top quality, straight from our warehouse and factory. All of our products are CPSIA Certified and ISO 9001 approved, keeping our items at a high standard of quality.
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Standard Return Policy
We offer a warranty against any manufacturing defects. Defective items returned past 15 days after delivery are subject to a charge to be repaired. Items returned with any cosmetic damages including, but not limited to: scratches, burns, dents, or dust/dirt are not covered by the warranty due to the difficulty of determining whether it was defective or mistreatment.
With any returned products that are determined to have manufacturer defects, We will give the buyer these options:
(1) We can repair the defective product at no charge; however, this will not be an option if the defect is severe enough to where it can't be repaired. (See Options 2 and 3)
(2) We will exchange the item
(3) We will refund the purchased price of the product.
NOTE: Any repair made by a non-authorized person or with a repair tool that is not provided may result in the product not being repairable and voiding all warranty.
Toys - Activity Centers & Play Areas Return Policy
2. Please allow 2 business days, from the receipt of your returned item, for your refund to be processed. Once your returned item is received, we must inspect and test it to determine that it is in the condition that you reported. If the item is determined to be defective, we will message you and discuss if you want the refund or exchanged item. REFUNDS ARE SUBJECT TO A 15% RESTOCKING FEE.
3. Please use tracking on all returns, as we can NOT provide a refund or exchange until we have received your item back. Using tracking will eliminate any concerns on both of our ends.