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Seller#: 0UHOPTYV4O56HM1C5

Designer Frames Outlet Seller Profile 877-343-3554 Email This SellerEmail This Seller  See all products from Designer Frames Outlet See all products from Designer Frames Outlet

Designer Frames Outlet features a wide variety of designer sunglasses and eyeglasses from the world's most popular manufacturers.

Collections from Prada, Carrera, Versace and Ray Ban to name just a few of the many Designer Brands we carry. All of our designer sunglasses and eyeglasses are manufacturer originals and are guaranteed to adhere to the industry's highest quality standards, so you can be sure that what you see is what you'll get.

We have a 30 day return policy, beginning when the item is delivered. The item must be in the same condition and original packaging as it was received. We do not have a restocking fee, however, the customer is responsible for return shipping. Shipping charges are not refundable. Once the return is received and processed by our returns department, a refund will be issued.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (11 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 9 Reviews
Good Rating + 4 2 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 0 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Cindy K.
Order Date : 1/27/2016

Rating + 5 AMAZING Customer Service!!!

I received an amazing a pair of sunglasses from the seller but unfortunately they didn't fir my face. During the purchasing process and the return process the seller was always quick to respond when I had a question. Even though the glasses didn't work out, I would definitely recommend purchasing from this seller.

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Order Date : 6/19/2013

Rating + 5 Great Response

Great seller

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Order Date : 7/10/2013

Rating + 5 Prada Glasses

Fast shipping great glasses awesome price than you will do business again.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

    We have an unconditional 30-Day Return and Exchange Policy. You may return the item for a refund or an exchange and there are NO RESTOCKING FEES.

    The following conditions apply:

    Item being returned or exchanged must be in unused and original condition.
    Item must be received by us within 30 days from the moment the package was delivered.
    Cost of shipping is non-refundable and ($6.00) will be deducted from any order that was shipped with free shipping.
    Buyer is responsible for shipping on any exchanges (free shipping does not apply to exchanges). Please contact us if you would like a shipping quote prior to exchanging your item.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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