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BlockBuster Costumes Seller Profile 951-267-8863 Email This Seller See Seller Store See all products from BlockBuster Costumes
Block Buster Costumes is an emerging leader in Halloween merchandise retailing. At any given moment we have 10s of 1000s of the newest and hottest items in stock ready to ship from out Buffalo, New York warehouse.
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
Please note that once you have refused or returned an item, it has to get from you back to the warehouse, it must be received and processed, and then the refund has to be completed. As stated in BlockBuster Costumes return policy, this process can take up to 4 weeks. We do try to complete refund sooner when possible, but some of these timelines are beyond our control.
BlockBuster Costumes also reserves the right to resolve marketplace errors by cancelling and/or refunding orders, and we will not be help accountable for errors in description and/or price on 3rd party marketplaces.
Please contact us prior to purchasing if you have additional questions about our return policy.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.