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Seller#: 0UHOPTYVOPJNWG8F3

Hyperion EA Seller Profile 616-530-3843 Email This SellerEmail This Seller  See all products from Hyperion EA See all products from Hyperion EA

Family owned and operated, Hyperion EA started with a desire to operate a business that would treat its customers and employees in a top-rate manner. Located in Grandville, Michigan, Hyperion EA has become one of the fastest growing cellular phone, mobile device and accessory discount suppliers on Amazon and the web. Our reputation for high-quality replacement batteries, extended life batteries and chargers, after-market accessories, and outstanding customer service helped to create a company that has risen to the top in giving you what you need to keep going and, more importantly, customer satisfaction!

We are honored to receive glowing product reviews throughout the blog-o-sphere, especially among device application developers themselves.

A key ingredient to our success is our attention to detail in terms of technical development, quality control, and market response. We develop exacting specifications for every new product we bring to market, complete with rigorous quality control and a comprehensive product guarantee.

Our product development team brings you leading-edge after-market products at lightning speed and affordable prices.

We are passionate about presenting the industry’s latest mobile hardware devices and ensuring that you have the best possible experience with our products. We pride ourselves on treating our customers the way we hope to be treated. Let Hyperion EA power up your lifeline!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (22 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 18 Reviews
newegg
81%
Good Rating + 4 1 Reviews
newegg
5%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 1 Reviews
newegg
5%
Very Poor Rating + 1 2 Reviews
newegg
9%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 8/5/2014

Rating + 5 Perfect transaction

I gave them money, they gave me battery.

Did you find this review helpful? Yes No

dee
Order Date : 7/15/2014

Rating + 2 unhappy with product

Phone case did not fit galaxy s4 phone phone. Contacted seller right away. Never heard back...

Did you find this review helpful? Yes No

Sri
Order Date : 10/26/2013

Rating + 1 Don't waste money buying this one

For 3 months this battery life came around 40 to 44 hours. But after 3 months suddenly battery life gone down to 7 to 8 hours. I don't recommend this to anyone.

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Ken LeBlanc
Order Date : 3/17/2014

Rating + 5 Fantastic Seller

I was very happy that the battery and case back that I purchased fit correctly. The battery worked as described. You do need to charge it up for about 12 hours on first use. Note, my friend has an AT&T SM-G730A and this battery will not fit those.

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N/A
Order Date : 10/18/2013

Rating + 5 Great customer service

I got a bad battery, but when I call they send me a replacement via express mail. I am using the replacement now and it seems to be working well.

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N/A
Order Date : 10/11/2013

Rating + 1 Very Disappointed

I paid extra for fast shipping in order to receive this in time.
The seller sent it to an address in a different state, assuring that I would not receive it in time.

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N/A
Order Date : 10/3/2013

Rating + 5 Excellent seller

Fast shipping and the item is as described.

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MikeS
Order Date : 5/11/2013

Rating + 5 Excellent Service

The products (2 Samsung S3 extended batteries and covers) were great and worked as advertised. One cover had a crack and Dan @ Hyperion took care of things quickly and efficiently.

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 90 days
  • Return for replacement within: 90 days
  • Restocking Fee: No

RMA Policy
    We offer a 2 Year "No Hassle" Return Policy and our excellent customer service team is here to assist you. If your item is damaged, defective or not to your satisfaction, you have 90 days to return the item for a full refund or we can offer to replace the item at no extra charge for up to 2 Years!


    At Hyperion, we always try to treat our customers the way we hope to be treated.

    The bottom line: we want you 100% satisfied. If you're not, let us know how we can make your buying experience a positive one!
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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