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Seller#: 0UHOPTYVKCBIMM0F2

LB1 HIGH PERFORMANCE Seller Profile 714-598-4088 Email This SellerEmail This Seller  See all products from LB1 HIGH PERFORMANCE See all products from LB1 HIGH PERFORMANCE

LB1 High Performance®

Here at Laptop Battery 1, we pride ourselves on providing the higest level of customer service to each of our customers.
It is our passion to provide consumers with an ultra-reliable laptop battery solution with the optimum level of quality and value.
We are an established American company headquartered in California, home to Silicon Valley - the birthplace of modern computer technology.
Our efficient warehouse operations guarantee super-fast shipping!
We offer overnight shipping, and most orders are shipped the same day! Get your laptop battery when you need it!

When you need a replacement laptop battery for your laptop or notebook computer, you need the most cost effective, longest lasting, and reliable laptop batteries available on the market today. Laptop Battery 1 manufactures the highest quality replacement laptop batteries.

We manufacture all of our LB1 High Performance replacement laptop batteries in our ISO 9001 certified factories, which guarantees optimal Performance, Fit, and Function.
Our replacement laptop batteries are guaranteed to meet and/or exceed the expectations OEM factory installed batteries.

Your work is important, so don't settle for low quality batteries that will need to be replaced quickly.
Every laptop battery we sell passes through rigorous testing to ensure the highest level quality and craftsmanship, including overcharge/overheat testing, charge/discharge testing, circuit testing, voltage and current testing, and capacity testing. Each battery is then tested in a laptop to ensure its 100% compatible and optimized for your laptop computer.
We proudly stand behind the quality of all our products with a 100% satisfaction guarantee.

We understand how important it is to be sure you are purchasing the correct battery for your laptop, and the various questions and concerns you may have. Our team of tech-savvy laptop battery experts are availiable to answer any questions you may have.
We want all our customers to have a smooth and positive shopping experience - 100% customer satisfaction is our goal.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (163 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 93 Reviews
newegg
57%
Good Rating + 4 17 Reviews
newegg
10%
Average Rating + 3 8 Reviews
newegg
5%
Poor Rating + 2 5 Reviews
newegg
3%
Very Poor Rating + 1 40 Reviews
newegg
25%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 2/24/2014

Rating + 1 Terrible

Does not respond to emails

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Diamond Dave
Order Date : 8/4/2014

Rating + 1 Horrible

Do not do business with them. Scam company

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Larry
Order Date : 7/9/2014

Rating + 2 LB1 High Performance© HP Pavilion DV4-2165DX Laptop Battery 10.8V

I just purchased this battery for my laptop and followed the instructions for initial use. I have cycled this battery at least 6 times (between discharge and charge) and can not get the battery power beyond 88-87% after a full charge. The ad says this battery lasts longer (understand it is not the extended long battery) but I can almost use this as a "fan" while the battery is in use with power saving mode on laptop (it drains the battery very quickly). Not impressed.

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Kirk
Order Date : 6/27/2014

Rating + 1 Seller Doesn't Respond To RMA Requests

The seller has not responded to an RMA request I submitted. I asked over the phone about setting up the RMA on the day I received the product, and was told it all had to be done online.

I sent my RMA request via email to the email address provided on my invoice. I got an immediate automated reply from a help desk system saying my ticket had been submitted.

No response for days. Submitted another ticket to the help desk email address and opened a request with NewEgg for an RMA.

Since this, I have contacted NewEgg support about the problem and gotten no response from them either.

I will no longer do business with this seller, and I am contemplating never buying another "NewEgg Marketplace" item again after this experience. If someone will reach out to me and get this scheduled so I can get my $20 back and ship back this charger that's useless to me, I will forget this happened...

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Dick
Order Date : 5/27/2014

Rating + 1 laptopbatteryone review

Experience with Newegg was fine. With Laptopbatteryone.com, not so much.
I received a battery for a laptop in early-June. When I attempted to install it, It would not go in far enough to latch. I took it to a computer store to have it checked. They determined that the contact dividers in the battery were too wide, preventing the contacts in the laptop from sliding in the cavities between them. I emailed laptopbatteryone for return instructions, which they acknowledged. Heard nothing. Decided to mail it back before the return period ran out. Emailed, asking for a refund. Acknowledged. Heard nothing. A week later I called asking for a refund. Said they received the battery and I'd see the refund at the end of the week. Another week. No refund. Called again. They said they were entering the refund as we spoke. Another week with no refund. Finally called Newegg and had the refund in 5 days. I'll, definitely, never order from Laptopbatteryone (this is a bad outfit) but will from Newegg.

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Jean Ross
Order Date : 6/25/2014

Rating + 4 Item description

I wish the color had been more obvious with the laptop battery. I got black and silver would have been better. I did not see a color option in the item description.

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N/A
Order Date : 6/18/2014

Rating + 1 laptop battery

The battery that your website suggested for my laptop was the wrong one. Had to return and get the correct one from laptopbatteryone.

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Groovydude
Order Date : 6/14/2014

Rating + 1 Product didn't work, seller ignored all attempts at getting a return.

As I stated in the title, the battery did not work. It would power the laptop with what little charge it shipped with (4%), but would not accept a charge. I didn't see this as that big of a deal at first, I would just have to return it.

The seller seemed professional enough, until I actually tried to return the battery. I have since sent multiple emails requesting a return, and have yet to receive any response, not even a "no."

So, I would not recommend purchasing anything from this seller, or purchasing this battery, as neither worked for me.

2 out of 2 people found this review helpful. Did you? Yes No

OmegaLux
Order Date : 6/18/2014

Rating + 5 Good Batteries & Service

Batteries come with extensive maintanance and care instructions as well.

If possible do not get your battery sent by USPS as it takes forever minus a day to get it. Use Fedex or UPS domestically.

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IronWalnut
Order Date : 6/19/2014

Rating + 1 Won't Respond to RMA

I have tried to contact this seller SEVERAL times with no response to my RMA requests whatsoever. DO NOT DO BUSINESS WITH THIS SELLER! Buy your laptop batteries elsewhere!

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    If you are not satisfied with your laptop battery purchase, your item may be returned within 60 days from the shipping date. Laptop Battery 1 retains discretion regarding whether a returned item will be refunded or exchanged.

    In addition, all laptop battery returns must include:
    -Laptop Battery 1 sticker on product with serial number
    -All original boxes and packing materials provided by manufacturer
    -Contain the original UPC codes if available
    -All manuals
    -All accessories
    -All manufacturer documentation

    If any return shipment does not contain all of these items or if the item is damaged, your exchange or return request may be denied.

    Defective item:
    All defective laptop batteries can be returned within 30 days of ship date for an exchange or refund. For exchanges, your warranty period will start on the ship date of the exchange battery. Return shipping costs will be paid for by the customer. Laptop Battery 1 will cover the cost to ship the exchange product via Standard Shipping. Any requests for expedited shipping will be paid for by the customer. For refund requests, a refund for the full purchase price of the item will be issued if the product is returned in all original packaging. Original shipping charges will not be refunded. For orders that came with free shipping, a $6.95 shipping fee will be deducted from your total credit.

    Non-defective item:
    All non-defective products can be returned within 30 days of ship date for a refund or exchange. Return shipping costs will be paid for by the customer. All returns of non-defective products are subject to a 15% processing fee. This amount will be deducted from your credit. Original shipping charges will not be refunded.

    Damaged item:
    If your product arrives damaged, save everything that arrived and contact the Laptop Battery 1 customer service department immediately to begin the process of an exchange.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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