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Seller#: 0UHOPTYVALHZGQ6E3

Toy Store Inc. Seller Profile 718-887-0227 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Toy Store Inc. See all products from Toy Store Inc.

Toy Store Inc. offers a large variety of Action Figures, Plushes, Video Games, Video Game Accessories and Consumer Electronics. We strive to offer you the best shopping experience online with fast shipping and customer service.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (70 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 41 Reviews
newegg
60%
Good Rating + 4 1 Reviews
newegg
1%
Average Rating + 3 3 Reviews
newegg
4%
Poor Rating + 2 1 Reviews
newegg
1%
Very Poor Rating + 1 24 Reviews
newegg
34%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Calibos
Order Date : 8/31/2014

Rating + 5 Good, fast service.

Not only did they ship my order fast (3rd day arrival) but they also had a retired Lego product in stock, which made my son incredibly happy. It was boxed and shipped nicely and overall I had a great experience with this seller.

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jf
Order Date : 8/22/2014

Rating + 5 Great seller

Great seller! Shipped items fast and in perfect condition

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Fantum23
Order Date : 8/13/2014

Rating + 5 Star Wars Lego Bliss

I just purchased Lego Set 9496 with the coveted new Boba Fett mini figure at MSRP! I only started collecting Star Wars Lego sets so I'm very happy! Very fast USPS ground shipping and good packing. I'm a very satisfied customer of both Newegg and Toy Store Inc.

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EMR
Order Date : 7/30/2014

Rating + 5 A+ seller

Got item prompt and in brand new condition, still in it's original packaging. Thanks again. Cheers!

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E
Order Date : 4/6/2014

Rating + 1 No response when ask for RMA

Is already been 5 days after I had requested for RMA from the merchant Toy Store Inc.
They still had not get back to me.
This is not good.

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rrphil
Order Date : 2/21/2014

Rating + 1 No Good

I order a Lego product on Feb. 21, received email with tracking number on Feb. 27. As of March 24, still no product and only one response from them saying that they would send it out.
Still no product, but they did charge my cc back on Feb. 27.
will not order from them again.

Did you find this review helpful? Yes No

StillNotOverIt
Order Date : 2/15/2014

Rating + 2 Terrible...

Ordered an Xbox game and they charged my account. It was pending and then the money went back in to my account. Waited, no communication, called, no answer, sent email, no response. Purchased the item somewhere else and then this company recharged my account and "shipped" the item. Waited, no update on tracking. Finally I sent them an email to return the item and get a refund in which I would pay for shipping. They finally emailed me back and refunded ALL of the money. So terrible company with no communication but the only reason I gave two stars instead of one is because they DID refund my money. Newegg should be ashamed being affiliated with companies that do business like this.

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N/A
Order Date : 2/17/2014

Rating + 5

Item received in good condition. Taking one egg away because delivery took more than the 5-7 days advertised for standard shipping (and in the same state as seller). And adding it back because seller hand wrote thank you message on invoice. Nice personal touch!

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N/A
Order Date : 2/11/2014

Rating + 1 LIARS LIARS LIARS

WILL NEVER BUY FROM SELLER AGAIN. THEY ADVERTISED A NEW PRODUCT, I RECEIVED A USED PRODUCT!!!!!!!!!!!!!!!!!! LIARS LIARS LIARS---*****SHOPPERS BEWARE OF THIS SELLER***************

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KISS MY @&&!!!
Order Date : 2/11/2014

Rating + 1 LIARS LIARS LIARS LIARS LIARS

Purchased a "NEW" in the box product that arrived USED in the box. Item was dirty!!!!!!!!! It has clearly been used. It was advertised as "NEW in the box" but in fact was "USED in the box". Don't purchase from this seller, they LIE LIE LIE LIE about what they are selling. NEWEGG should be ashamed to allow this to go on, they are ruining their good name. THEY DO NOT DESERVE THE ONE EGG RATING!!!!!!!!!!!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    A RMA must be processed within 30 days of your order date. The return package must be received within 30 days of the order date. There is a 15% restocking fee for all returns. The item must be brand new and in the same condition that was shipped to you. If the item is opened, a refund will not be processed. Customers pay for all return shipping costs. Once we receive the return package, it will be inspected and a refund will be processed for the item. Original shipping and handling costs are not refunded.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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