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Seller#: 0UHOPTYVALHZGQ6E3

Toy Store Inc. Seller Profile 718-887-0227 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Toy Store Inc. See all products from Toy Store Inc.

Toy Store Inc. offers a large variety of Action Figures, Plushes, Video Games, Video Game Accessories and Consumer Electronics. We strive to offer you the best shopping experience online with fast shipping and customer service.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (66 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 37 Reviews
newegg
55%
Good Rating + 4 1 Reviews
newegg
2%
Average Rating + 3 3 Reviews
newegg
5%
Poor Rating + 2 1 Reviews
newegg
2%
Very Poor Rating + 1 24 Reviews
newegg
36%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
E
Order Date : 4/6/2014

Rating + 1 No response when ask for RMA

Is already been 5 days after I had requested for RMA from the merchant Toy Store Inc.
They still had not get back to me.
This is not good.

Did you find this review helpful? Yes No

rrphil
Order Date : 2/21/2014

Rating + 1 No Good

I order a Lego product on Feb. 21, received email with tracking number on Feb. 27. As of March 24, still no product and only one response from them saying that they would send it out.
Still no product, but they did charge my cc back on Feb. 27.
will not order from them again.

Did you find this review helpful? Yes No

StillNotOverIt
Order Date : 2/15/2014

Rating + 2 Terrible...

Ordered an Xbox game and they charged my account. It was pending and then the money went back in to my account. Waited, no communication, called, no answer, sent email, no response. Purchased the item somewhere else and then this company recharged my account and "shipped" the item. Waited, no update on tracking. Finally I sent them an email to return the item and get a refund in which I would pay for shipping. They finally emailed me back and refunded ALL of the money. So terrible company with no communication but the only reason I gave two stars instead of one is because they DID refund my money. Newegg should be ashamed being affiliated with companies that do business like this.

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N/A
Order Date : 2/17/2014

Rating + 5

Item received in good condition. Taking one egg away because delivery took more than the 5-7 days advertised for standard shipping (and in the same state as seller). And adding it back because seller hand wrote thank you message on invoice. Nice personal touch!

Did you find this review helpful? Yes No

N/A
Order Date : 2/11/2014

Rating + 1 LIARS LIARS LIARS

WILL NEVER BUY FROM SELLER AGAIN. THEY ADVERTISED A NEW PRODUCT, I RECEIVED A USED PRODUCT!!!!!!!!!!!!!!!!!! LIARS LIARS LIARS---*****SHOPPERS BEWARE OF THIS SELLER***************

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KISS MY @&&!!!
Order Date : 2/11/2014

Rating + 1 LIARS LIARS LIARS LIARS LIARS

Purchased a "NEW" in the box product that arrived USED in the box. Item was dirty!!!!!!!!! It has clearly been used. It was advertised as "NEW in the box" but in fact was "USED in the box". Don't purchase from this seller, they LIE LIE LIE LIE about what they are selling. NEWEGG should be ashamed to allow this to go on, they are ruining their good name. THEY DO NOT DESERVE THE ONE EGG RATING!!!!!!!!!!!

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Casey
Order Date : 2/2/2014

Rating + 5 Wonderful experience

I ordered a Lalaloopsy mini for my 6 year old because the one she had got broken. The new one arrived very quickly, and it was exactly as described. She was so happy!

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N/A
Order Date : 1/30/2014

Rating + 5 Good Service

Got exactly what I ordered. In a timely manner. No complaints.

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devildog
Order Date : 12/16/2013

Rating + 1 Buyer Beware

They shipped the wrong product out, got a prompt email apologizing and a RMA number. I shipped the item back and have not received a credit or ANY emails since then!! Very unhappy...

1 out of 1 people found this review helpful. Did you? Yes No

Rob
Order Date : 12/29/2013

Rating + 1 slow shipping, terrible support

I ordered a pair of Sennheiser CX150 Earbuds from Toy Store Inc at the end of December with an expected shipping of 3-5 business days. After 2 weeks waiting, I decided to contact them about the order. I retrieved their contact information from newegg customer support and both emailed and called them multiple times without a response. Luckily, my order did come 2 weeks later and works fine so far.

I will not purchase from Toy Store Inc again - too much of a gamble.

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    A RMA must be processed within 30 days of your order date. The return package must be received within 30 days of the order date. There is a 15% restocking fee for all returns. The item must be brand new and in the same condition that was shipped to you. If the item is opened, a refund will not be processed. Customers pay for all return shipping costs. Once we receive the return package, it will be inspected and a refund will be processed for the item. Original shipping and handling costs are not refunded.
RMA instructions
    Please first obtain a RMA for the item you wish to return. Include a copy of the RMA in your return package and return it back to our facility for returns processing. Customers are responsible for the return shipping costs.
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