Skip to: | | - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message. - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

PremierTry Message.
Home > 
Review Center > 

Toy Store Inc. Seller Profile 718-887-0227 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Toy Store Inc. See all products from Toy Store Inc.

Toy Store Inc. offers a large variety of Action Figures, Plushes, Video Games, Video Game Accessories and Consumer Electronics. We strive to offer you the best shopping experience online with fast shipping and customer service.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (157 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 82 Reviews
Good Rating + 4 5 Reviews
Average Rating + 3 9 Reviews
Poor Rating + 2 7 Reviews
Very Poor Rating + 1 54 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
Order Date : 12/12/2015

Rating + 1 Pathetic! Service is extremely slow-I'm talking months before you get your item that you ordered.

Let me first mention that I placed the order for two XBOX 360 games on 12/12/2015 and only received one so far. YES, IT HAS BEEN 36 DAYS AND I STILL HAVE YET TO RECEIVE THE OTHER ITEM! Not to mention, the one I did get was well after Christmas. Their service is pathetic, slow, and I could not recommend them to anyone. So be careful when you order from the marketplace. And avoid this company at all costs! Newegg seriously needs to ditch this company from their marketplace.

Did you find this review helpful? Yes No

Order Date : 10/28/2015

Rating + 1 No support from Seller

I ordered a telephone battery from Toy Store, Inc. They were fast to ship and left a message on my receipt to rate them with 5 stars. Due to my own error, however, I'd ordered the battery based on volts instead of by manufacturer number. It looked the same, so it was my own lack of knowledge. HOWEVER, I requested to return the batter as I can't use it, and I received NO RESPONSE from the seller. I waited a week and sent another request. NO RESPONSE. Bottom line. Do not order from this vendor unless you are certain you won't have any problems. You will be stuck with your purchase.

Did you find this review helpful? Yes No

Order Date : 8/28/2015

Rating + 1 Never Again

I have never had an issue with Newegg until this order. If a company like Newegg chooses to allow a seller to use their site, maybe it needs a better follow through process regarding order issues.

Almost three weeks after placing the order, I chose to cancel on principal. No communication from the seller speaks loudly of their customer care policy.

If I could give negative stars, I would!

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 8/18/2015

Rating + 2 Slow shipping

A week after I ordered the item they charged my card.
A week after that, they finally shipped.
The week after that it finally arrived.
Not what I expect these days.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 9/8/2015

Rating + 5 Good experience.

My item arrived within two days after I ordered it and was fairly priced. I took a bit of a gamble with this seller but it paid off. Thanks!

Did you find this review helpful? Yes No

Order Date : 6/27/2015

Rating + 1

The received item is not brand new. The item was the opened/returned. Did't want waste time to return it back, but won't order from this seller again

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 7/4/2015

Rating + 1 Item Not Yet Received After Three Weeks

It's been three weeks, and my package still not received.

Both the end vendor (Toy Store Inc) and intermediate vendor (New Egg) were contact, no response received.

Starting dispute process with credit card company.

Very disappointed. My kids were looking forward to this!

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 6/24/2015

Rating + 1 dissatisfied totally

Very poor service from this seller. Charged me, but never got my item. Made me miss my grandson's birthday. This game is all he wanted!

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 6/22/2015

Rating + 1 Seller is Unresponsive

At first, they responded immediately to my Q+A question about their product. Then, the product they sent me conflicted with the information they told me (it was the wrong item all together), and then responded no none of my several emails regarding returning and refunding the item. This is unacceptable in my opinion, and I wish they would own up to their mistake and attempt to remedy it as fast as possible.

Did you find this review helpful? Yes No

Order Date : 5/29/2015

Rating + 4 phone battery

got it when no one else said it was made anymore! and got it fast.

Did you find this review helpful? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    A RMA must be processed within 30 days of your order date. The return package must be received within 30 days of the order date. There is a 15% restocking fee for all returns. The item must be brand new and in the same condition that was shipped to you. If the item is opened, a refund will not be processed. Customers pay for all return shipping costs. Once we receive the return package, it will be inspected and a refund will be processed for the item. Original shipping and handling costs are not refunded.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.