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Seller#: 0UHZRBI9U6LNGQ5A9

Blair Technology Group Seller Profile 859-727-4300 Email This SellerEmail This Seller  See all products from Blair Technology Group See all products from Blair Technology Group

Blair Technology Group is a computer refurbishing and re-marketing company. We specialize in commercial grade equipment procured from government institutions and corporations across the US and Canada. This equipment is brought to our facility in Northern Kentucky, where our staff processes over 60,000 units a year.

Our refurbishing process is the engine that drives our success. Our mission is to provide customers with the highest level of quality at the lowest possible cost. We leave no stone unturned, as we meticulously restore each machine into a product that we are proud to put our name on.

Our business model focuses primarily on re-marketing these machines through online channels. We take pride in our reputation and have maintained a constant presence on all of the major online marketplaces for nearly a decade.

Our commitment to quality and service has earned us a spot in Microsoft's “Authorized Refurbisher” program. We are 1 of only 19 companies in the country participating. We work directly with Microsoft to ensure each customer enjoys Genuine Software on all of our products. This program also allows us to pre-install the latest Operating Systems on our refurbished machines.

We have an incredible staff across the board. From our shipping department to the company executives, everyone shares the common goal of making improvements every day. In turn, we pass these improvements on to our customers in; pricing, fulfillment, quality, and support. Our customers and partners have allowed us to create a successful operation, and we will always keep their satisfaction our number one priority!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (413 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 185 Reviews
newegg
45%
Good Rating + 4 67 Reviews
newegg
16%
Average Rating + 3 34 Reviews
newegg
8%
Poor Rating + 2 31 Reviews
newegg
8%
Very Poor Rating + 1 96 Reviews
newegg
23%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Robert P.
Order Date : 6/27/2016

Rating + 1 A Ruse

Orderd on 6/26 and charged on 6/30. As of today 7/25/2016, no receipt of order.

The ruse is Blair creats a UPS shipping label that allows the charge, but has nothing to do with the shipping. So the UPS site always note "in transit with no date of arrival."

As an after review of this supplier, I was stupid for ordering.

After multiple emails , concerns to NewEgg without reply, I am at wit's end.

If NewEgg cannot monitor / control it suppliers better than this, I am done.

Robert P

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Stephen F.
Order Date : 6/27/2016

Rating + 1 This company blows

Ordered on 6/27...credit card was charged. It's now 7/21 and no delivery of laptops. After an email to Newegg, who contacted Blair, they said laptops should ship in another 6-10 business days...HUH??? Listing says most customers receive within 4-8 days....yeah, ok!

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Anonymous
Order Date : 6/16/2016

Rating + 1 Very bad experience

I do not recommend buying from this seller. They took a long time to ship an order and when I figured out it would be too late for when I needed it I emailed and we agreed to cancel the order. Then they decided they could send it quicker and send it anyways without asking me. It was not soon enough and they were able to have it sent back to them and I would never have to see it but then did not refund 8% for an unexplained reason. Maybe a restock fee on something that should have never shipped.

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Gabriel H.
Order Date : 6/15/2016

Rating + 1 Poor

Order processing took 5 days, delivery took an additional 15 days ( my order receipt said that delivery was 3-5 day service).
I asked Blair Tech to rush me a replacement of a similar or equivalent laptop.
They didn't respond to the request.
My laptop arrived too late to be used on the trip that it was intended for.
I'm returning the unopened package.

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Robert M.
Order Date : 5/26/2016

Rating + 1 Avoid this seller!

-Took them 30 days to realize my order existed.
-Busted key upon opening the laptop.
-Dust, Dandruff, and webbing all over the inside of the laptop. The speakers has crud in them.
-Packaging consist of nothing more than the laptop being wrapped in a plastic bag, and tossed in a loose fit box.

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Cliff B.
Order Date : 6/8/2016

Rating + 1 Worst Ever

Ordered a refurb laptop, received email that order had been placed and billed, waited 2 weeks for delivery which was supposed to be within 3-5 days. I had to call Blair and speak to a customer service rep who stated that they were a LITTLE behind in shipping, I cancelled the order. Terrible communication will never buy anything from this seller.

1 out of 1 people found this review helpful. Did you? Yes No

Kenneth L.
Order Date : 6/4/2016

Rating + 1

Still waiting for product to be delivered was told it would be here the 15 of June 2016. WHERE IS IT??

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Anonymous
Order Date : 6/4/2016

Rating + 1 My credit card is charged but the product never left seller premises. Furthermore the info from the seller falsely claim it was delivered!

I would not recommend this seller since they are sending false information about the shipping and they charge customer's credit card before the actual product was received from the customer. Three weeks after my order I do not have the product and no word from the seller?!
I am Newegg customer almost from their humble beginnings and I am surprised that the Newegg will asocciate themselves with this company.
Stay far from Blair Technology Group!
VJ

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Anonymous
Order Date : 5/25/2016

Rating + 1 Waited nearly a month.

This seller is obviously overwhelmed. After contacting them for non-delivery through Newegg, I got a re-estimate of 7 to 10 business days for fulfillment. Three days after the very last of those days, the merch arrived. This was after several back-and-forth email exchanges, and busy signals on their customer service line. Be forewarned.

4 out of 4 people found this review helpful. Did you? Yes No

Jeremy G.
Order Date : 5/22/2016

Rating + 1 Unreliable.

Ordered 3 Computers on May 22th, promised delivery was for May 27th. It is now June 10th, still no computers. Twice I have been told shipping delay of "up to 7-10 days", I am at the end of the 2nd one. These are for a church and they are not currently able to run programs. Don't purchase unless you have an unlimited time table. Would not recommend, would not buy again.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: No

    Customers wishing to return and item must contact our customer service department and submit an RMA form. The refund period is 30 days after invoice. Returns after the initial 30 day period will be for replacement only.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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