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Seller#: 0UHZRBI9U6LNN45FC

Ottoman Seller Profile 973-685-9238 Email This SellerEmail This Seller  See all products from Ottoman See all products from Ottoman

We would like to thank you for visiting our listing. Ottoman Inc is committed to offer high-quality and low-cost Computer & Electronic Equipments and Parts. Our primary mission is your satisfaction with our products and services. We try our best to ensure most customer satisfaction and make your Rakuten.com Shopping experience a great one.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (36 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 7 Reviews
newegg
19%
Good Rating + 4 1 Reviews
newegg
3%
Average Rating + 3 1 Reviews
newegg
3%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 27 Reviews
newegg
75%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 3/24/2014

Rating + 1 Idiocy.

Intended to buy ten inch HDMI to dvi cable.

Was sent a ten foot HDMI to dvi cable.

Not even worth my time, never buying marketplace again, Newegg doesn't screw up its listings.

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N/A
Order Date : 2/15/2014

Rating + 1 Never got item

This seller sucks, would never buy from again.. They never shipped me my cord.. Post office never saw it. Just wrote up a tracking number and sent nothing..

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N/A
Order Date : 12/31/2013

Rating + 1

seller refused refund. still waiting Newegg response to credit request.

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N/A
Order Date : 1/19/2014

Rating + 1 Item never shipped

I received an email indicating that my item had shipped when in fact Ottoman did NOT have the item in stock. They just generated a shipping label.
It took days to get a response by email. The phone number didn't work.
Newegg's slow response was inadequate. I certainly would never buy anything from Ottoman again.
I doubt I will trust Newegg after this poor experience.

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OttomanIsAScam
Order Date : 2/1/2014

Rating + 1 SCAM

This company does not seem to be real. The listed phone number for them does not work. I ordered a WIi remote and nunchuck combo. Received a small black wire completely unrelated to my order. Zero response and zero customer service. Needed to call Newegg for a refund. Do not order from Ottoman. If you have either cancel your order or when they inevitably screw it up ask Newegg for a refund.

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N/A
Order Date : 1/19/2014

Rating + 1 Missing Shipment, no response from merchant

Newegg notified me when my package supposedly shipping by 2-Day Priority Mail. However, after 8 days, the package had not arrived and USPS Tracking showed only that a label had been generated. No indication it actually shipped.
Emails to the merchant were not answered. The phone number is not answered and doesn't take messages.

How can Newegg allow such poor service by an affiliate? It makes me doubt whether I'll use Newegg again.

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JKgingerbread12
Order Date : 11/19/2013

Rating + 1 BAD SERVICE

The number listed for contact is either incorrect or they are a part of anothe business and you can't leave a message. They don't get back to you when you e-mail for an inquiry and they are just overall a waste. They have no promptness and they messed upt the first order and then after fixing it, we decided that it wasn't even worht it and to just return the whole thing and then Ottoman wouldn't respond after two inquiries. Don't order through them. They are not a good business and their products are not even that great.

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Mike
Order Date : 12/2/2013

Rating + 1 SCAM! DO NOT BUY

SELLER SHIPPED THE WRONG ITEM AND HAS NO RETURN OR CONTACT INFORMATION. NEWEGG SHOULD REMOVE THIS SELLER AS IT IS DAMAGING ITS REPUTATION

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JZ
Order Date : 9/28/2013

Rating + 1 Fraud

Sells item list as a Wii Controller, and shows image of a genuine Wii controller, but sends cheap imitation controller.

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IT
Order Date : 10/8/2013

Rating + 1 Does not ship and DOES NOT RESPOND

Does not ship and does not respond to repeated messages.

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 45 days
  • Restocking Fee: 10.00%

RMA Policy
    The product needs to be in original packaging including all accessories. Our refund policy is 30 days after invoice and for the replacement policy is 45 days after invoice.
RMA instructions
    Costumer needs to visit our rma web site which is rma.partshardware.com . And customer can get a rma number by clicking "request rma number" and return the package to us with rma number on it.
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