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Seller#: 0UHZRBI9U6LNN45FC

Ottoman Seller Profile 973-685-9238 Email This SellerEmail This Seller  See all products from Ottoman See all products from Ottoman

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with

We would like to thank you for visiting our listing. Ottoman Inc is committed to offer high-quality and low-cost Computer & Electronic Equipments and Parts. Our primary mission is your satisfaction with our products and services. We try our best to ensure most customer satisfaction and make your Shopping experience a great one.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (41 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 8 Reviews
Good Rating + 4 1 Reviews
Average Rating + 3 1 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 31 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 5/17/2014

Rating + 1 How the ???

Ordered a SAS to SATA3 cable. Received a SATA3 cable. Contacted shipper and was told they don't have the cable I ordered.
Why ship me the wrong cable then?
Hoping I wouldn't notice?

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Order Date : 4/28/2014

Rating + 1 3 out of 4 worked

1 o the 4 lights did not work out of the box.

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IT Corner
Order Date : 5/15/2014

Rating + 1 Zero Rating

Shipped solar lights instead of iPad5 charging cables... no answer at seller's phone number... no response from seller... not happy.

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Order Date : 4/28/2014

Rating + 1 Don't waste your time

If I could give less than 1 egg, I would. After placing the order for 2 solar lights for $47.99 each, I received tracking info and then an email saying the product is out of stock and they will refund me. However, when I looked for the product, it was still on sale, but now for the price of $74.99 each. The company lied to me. Additionally, the refund was split into a check mailed to me and partial reimbursement on my credit card, which was odd. It also took over 2 weeks to receive the refund, which is significantly longer than stated. I wish I read all of the other terrible reviews here before purchasing.

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Order Date : 4/27/2014

Rating + 5 Great

Product As Stated, Shipping Was on time.

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Order Date : 3/24/2014

Rating + 1 Idiocy.

Intended to buy ten inch HDMI to dvi cable.

Was sent a ten foot HDMI to dvi cable.

Not even worth my time, never buying marketplace again, Newegg doesn't screw up its listings.

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Order Date : 2/15/2014

Rating + 1 Never got item

This seller sucks, would never buy from again.. They never shipped me my cord.. Post office never saw it. Just wrote up a tracking number and sent nothing..

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Order Date : 12/31/2013

Rating + 1

seller refused refund. still waiting Newegg response to credit request.

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Order Date : 1/19/2014

Rating + 1 Item never shipped

I received an email indicating that my item had shipped when in fact Ottoman did NOT have the item in stock. They just generated a shipping label.
It took days to get a response by email. The phone number didn't work.
Newegg's slow response was inadequate. I certainly would never buy anything from Ottoman again.
I doubt I will trust Newegg after this poor experience.

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Order Date : 2/1/2014

Rating + 1 SCAM

This company does not seem to be real. The listed phone number for them does not work. I ordered a WIi remote and nunchuck combo. Received a small black wire completely unrelated to my order. Zero response and zero customer service. Needed to call Newegg for a refund. Do not order from Ottoman. If you have either cancel your order or when they inevitably screw it up ask Newegg for a refund.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 45 days
  • Restocking Fee: 10.00%

    The product needs to be in original packaging including all accessories. Our refund policy is 30 days after invoice and for the replacement policy is 45 days after invoice.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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