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Seller#: 0UHZRBI9U6LN680DB

JacobsParts Seller Profile 800-738-7120 Email This SellerEmail This Seller  See all products from JacobsParts See all products from JacobsParts

JacobsParts Inc. JacobsParts Inc. was founded in August 2006 by our President, Jacob Stoner. With the help of Juliet, the company's Vice President, Jacob grew the small power adapter business from the basement of his downtown Indianapolis, Indiana condo to what we are today: a thriving business with 15+ employees (and growing), over a thousand products, and a steadfast commitment to providing affordable and durable electronics and computer accessories, tools, LED Lighting, and other products.

We are proud to be an American company, and will continue to evolve and expand in order to achieve our goals of providing better service, better products, and a better price.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (35 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 22 Reviews
newegg
62%
Good Rating + 4 2 Reviews
newegg
6%
Average Rating + 3 3 Reviews
newegg
9%
Poor Rating + 2 1 Reviews
newegg
3%
Very Poor Rating + 1 7 Reviews
newegg
20%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 12/27/2014

Rating + 1 JacobsParts 1mA USB Car Charger Adapter for Cell Phones Smart Phones (black)

Usb Charger arrived with some thing rattling around inside.I took it apart to see what was loose and found a small coil had broken off the circut board.
Not too impressed.


Dennis Albee

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ImTheMetalLord
Order Date : 8/3/2014

Rating + 5 Great Copmany

Got tracking number but didn't see anything on shipping right away so I called them and they let me know it was going to ship within a day and it did and I got it fast. I appreciate the customer service they provided over the phone and the item was in perfect condition.

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patcat88
Order Date : 8/4/2014

Rating + 1 ships wrong item

This seller sent a regular mini-B USB cable even though the title and description of the item was the proprietary connector USB cable that my digital camera uses. Shipping it back will exceed the cost of cable, so its not worth getting an RMA.

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ImTheMetalLord
Order Date : 8/3/2014

Rating + 5 Fast Friendly Company

Took a few days after I got a tracking number for them to ship my item however I did contact them at the number provided and they told me when it would ship and once shipped it arrived fast and within the overall time frame I expected. Ordered 8/3 arrived 8/9. Can't complain on that. And when calling them you get a real person fast and they are friendly and very helpful. Thanks JacobsParts, I look forward to doing business with you again.

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WDawg
Order Date : 2/16/2014

Rating + 5 USB cables shipped quickly

Ordered 3 USB cables and they arrived in about two days in working order. Great job guys!

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Tommy
Order Date : 1/10/2014

Rating + 5 Good Seller

I ordered 3 things, 2 at the same time and another a few hours later. In about a day I got a tracking number with all 3 things on the same one, which was efficient of them. According to the tracking info they created the package label but then took 5 days to actually get usps the package. Either way usps only took 2 days so it still came in the 5-7 days I was told. In the end I got all 3 of the correct products that all work fine.

1 out of 1 people found this review helpful. Did you? Yes No

jimmy44
Order Date : 12/31/2013

Rating + 5

I could not be more satisfied! A great purchase and very fast delivery.

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EAW
Order Date : 12/12/2013

Rating + 2 This replacement Xbox hard drive broke compatibility with original Xbox games

The Xbox 250GB hard drive this seller offers does -not- contain the necessary disk partition to play original Xbox games on the 360. My Xbox 360 no longer works as it should with this hard drive. Nowhere was it mentioned in the product listing on NewEgg that this drive didn't have the necessary partition for original Xbox game play to continue to working so I consider it defective. After 4 different emails over the past week and a half, I am still waiting to hear anything back from the seller to understand how they can resolve this problem.

Shipping was fast but the product they sell has a big unadvertised problem that breaks the Xbox 360's ability to play backward compatible original Xbox games (whether from disc or downloaded). It is a big problem and it should be in the product listing! The drive is also much noisier than the original Microsoft drive.

* Buyer beware! *

0 out of 1 people found this review helpful. Did you? Yes No

Wayne
Order Date : 12/29/2013

Rating + 5 Awesome!

Fast shipment! Arrived ahead of schedule! Item was as advertised!

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N/A
Order Date : 10/9/2013

Rating + 5

great product, fast delivery thanks.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: No

RMA Policy
    Return must be received within 30 days of purchase for refund, you will have a 1 year replacement warranty with all items.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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