FireBall Seller Profile 774-234-7322 Email This Seller See all products from FireBall
FireBall is very committed to providing each customer with the highest standard of customer service.
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Standard Return Policy
Returnable Products may be returned within thirty (30) days of your product's shipping date. Certain exceptions and exclusions apply and more information can be found on the product page for the item in question. From and after thirty (30) days from your product’s shipping date, we cannot accept returns of any product. If you require Technical Support, Manufacturer Warranty information, Product Manuals or Repair Locations, please contact the manufacturer directly.
To receive an RMA Number, please call email us at firstname.lastname@example.org and request an RMA Number. You will be required to provide us with the customer name, invoice number, serial number and the nature of the problem.
Returnable Products are only returnable if an RMA# was obtained within (30) Thirty days of the original date of shipment. The Returnable Product must be 100% complete, in BRAND NEW and unused condition, and must be properly repacked in its original packing material and include all manuals, blank warranty cards and all accessories provided at the time of delivery. We reserve the right to charge up to a 10% restocking fee on all returns. Etronics will not accept a return of any product that is missing any manufacturer supplied accessories or if there is obvious damage or visible wear and tear to the unit.