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Seller#: 0UHZRBI9U6LNVD6A7

FireBall Seller Profile 774-234-7322 Email This SellerEmail This Seller  See all products from FireBall See all products from FireBall

FireBall is very committed to providing each customer with the highest standard of customer service.
We want to make sure you are 100% satisfied, if you have ANY concerns before or after your purchase please email us by clicking "Contact Seller.
We want to know how we can better assist you.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (27 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 19 Reviews
newegg
70%
Good Rating + 4 2 Reviews
newegg
7%
Average Rating + 3 1 Reviews
newegg
4%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 5 Reviews
newegg
19%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Jose
Order Date : 1/5/2014

Rating + 5 Great customer service

I ordered a Belkin G3A2000 Bluetooth music receiver and upon receipt the analog outputs were not working. The digital worked fine but for my particular application I needed the analog out to work. I contacted them and explained the situation and they promptly got back to me and said they would send a new unit out along with return postage to turn the defective one back in. The new unit has been working perfectly and I could not be any happier with the way they handled the whole process

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Andy
Order Date : 2/23/2014

Rating + 1 Not So Much

Initially sent wrong player, they immediately sent me a shipping label, and I sent it back. Got the right player in about a week (almost 3 wks. after I ordered it); worked great, no problems. Few days later I got another one in the mail, little confused (maybe a gift for bad service, but a $150 Wi-Fi blu ray player? Nah). They emailed me the next day and said it was accidently sent to me, and I need to send it back. Ooook. Waited and waited for the shipping label to be sent, nothing. Finally I wrote them again and within 30 min., had the label. Message in the email w/ the label read something like 'Sorry for the trouble, here's the label, put it on the box and send it back.' Didn't offer a rebate, free gift, nothing. Whatever.

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N/A
Order Date : 11/24/2013

Rating + 1 NOT a JVC Product

Although the lamp is displayed with a "JVC USA" logo, the lamp is made in Mexico! and is NOT a JVC produced product. If you purchase this lamp, and if you look closely you will note that the screw threads, which are used to attach the lamp's housing to your JVC TV, are much thicker than the original JVC threads. Therefore, when you screw it in to your TV, you will find that it is difficult to screw in; and, if you do screw it in, you have most likely just stripped the threads and you will most likely not be able to attach subsequent lamps--most notably original JVC lamps!

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Josh
Order Date : 12/18/2013

Rating + 1 WOULD NOT RECCOMEND

I haven't opened the packaging yet. I bought it as a Christmas present and it did arrive on time. However the packaging for the products itself was very damaged. It didn't appear as though it happened during shipping but rather was shipped in that state. I wouldn't be nearly that upset except that it is a Christmas present and it looks like something I bought from the 75% off rack somewhere. I wouldn't recommend this company who would send something in this condition especially so close to Christmas

1 out of 1 people found this review helpful. Did you? Yes No

musicman
Order Date : 12/7/2013

Rating + 5 Fast delivery !!

Item showed up 2 days before scheduled delivery date. It probably helps that I live in the next state over .

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N/A
Order Date : 11/20/2013

Rating + 1 Bad Seller

Been waiting 2 weeks and the item has not even shipped yet.

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chewink
Order Date : 10/26/2013

Rating + 5 FAST

It was just an adapter but received it in two(2) days and free shipping to boot...5*****

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N/A
Order Date : 9/25/2013

Rating + 5 great customer service

I gave 5 star because of the customer service even though they got my order wrong i didn't think that was a reason to drop their rating.

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UDReese
Order Date : 8/7/2013

Rating + 5 Smooth Sailing

The transaction went as smoothly as any I've had with Newegg. As a matter of fact I hadn't realized it wasn't Newegg filling the order until it arrived! Good packaging, timely delivery, and excellent price on the items I ordered. What more could one ask?

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N/A
Order Date : 7/17/2013

Rating + 5 Excellent seller

Second purchase from this seller, It wont be the last.

When I saw the request for feedback I thought it was for another recently purchased item from another bad seller so I hit poor on accident. This is to assure that the seller for which I am giving feedback is an excellent, and reputable seller.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    Return Policy:

    Returnable Products may be returned within thirty (30) days of your product's shipping date. Certain exceptions and exclusions apply and more information can be found on the product page for the item in question. From and after thirty (30) days from your product’s shipping date, we cannot accept returns of any product. If you require Technical Support, Manufacturer Warranty information, Product Manuals or Repair Locations, please contact the manufacturer directly.
RMA instructions
    Any return to FireBall requires a Return Merchandise Authorization Number (“RMA Number”). We cannot and will not accept returns, of any type, without a RMA Number.

    To receive an RMA Number, please call email us at fireballonline@gmail.com and request an RMA Number. You will be required to provide us with the customer name, invoice number, serial number and the nature of the problem.

    Returnable Products are only returnable if an RMA# was obtained within (30) Thirty days of the original date of shipment. The Returnable Product must be 100% complete, in BRAND NEW and unused condition, and must be properly repacked in its original packing material and include all manuals, blank warranty cards and all accessories provided at the time of delivery. We reserve the right to charge up to a 10% restocking fee on all returns. Etronics will not accept a return of any product that is missing any manufacturer supplied accessories or if there is obvious damage or visible wear and tear to the unit.
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