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Seller#: 0UHZRBI9TROLWG0B5

Direct Stock Seller Profile 435-868-4289 Email This SellerEmail This Seller  See all products from Direct Stock See all products from Direct Stock

We are a wholesale supplier of Plumbing Products and Craft Supplies
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PlumbersStock, our online plumbing store, was founded with the vision of providing top quality plumbing parts and brands at wholesale prices to customers around the world. PlumbersStock was created and is backed by a multi-million dollar family-owned and operated wholesale company with decades of experience in the Plumbing, HVAC, and Irrigation industry. With our first plumbing supply store established over 20 years ago, we are full of experience and we strive to be the best in the business. Now we can offer our excellent plumbing parts online, allowing us to supply the entire United States. We are here to provide you with the knowledge, products, prices, and support usually reserved only for contractors and service professionals.
Representing many of the best known names in the industry, we take care to ensure you have access to the highest quality products and resources without the overpricing and overall cost inflation that you find shopping with many of our competitors. Some competitors offer cheap plumbing supplies at expensive prices. We offer affordable, but quality plumbing parts.
We understand the importance of making sure our customers are satisfied with both our plumbing parts and our services. Our customers benefit from the excellent pricing reliability of a large industry supplier, with the courtesy, knowledge, and customer service of a family owned business. We pride ourselves on striving for excellence in every facet of what we do. We know you'll rely on PlumbersStock as your source for Plumbing, HVAC, and Irrigation supplies.
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At CraftDirect, we have products for scrap bookers, card makers, and even home decorators. We are a company that takes pride in the products we have to offer and love providing these amazing crafting supplies to our customers. As you scroll through our product today, you will discover everything you could ever need for your next craft project.
We are committed to providing each customer with the highest standard of customer service. We make it our goal to put a smile on each of our customer's faces with the products we have to offer. We have been in business for a long time and keep up with all the latest styles and trends. We know just about everything there is to know about creating crafts and love to help other craft enthusiast get their creative juices flowing.
In our store you will discover a large selection of craft supplies for every project imaginable. We have everything from electronic cutting machines to paper stacks and everything else in between. You will love all the products that you find here today!
We are here to help you. When you shop with us you can trust that you are getting a good deal and quality products that you can count on. Don't wait for your next big craft failure to decide you should have purchased some craft supplies from a name you can trust. Check out our store today to find quality products that you can count on.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1 Reviews
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Good Rating + 4 0 Reviews
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Average Rating + 3 0 Reviews
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Poor Rating + 2 0 Reviews
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Very Poor Rating + 1 0 Reviews
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Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
PG
Order Date : 5/16/2014

Rating + 5 They Quickly Resolve Issues

I ordered a replacement power supply for a Cricut and i received 2 sets of cutting mats, I emailed them and got a quick response, they shipped out the correct item and allowed me to keep the cutting mats. I was impressed by their quick and professional customer service to resolve the issue.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Shipping:

    We offer Free Standard Shipping on all new, non-freight items shipped within the United States; Hawaii, Alaska and Puerto Rico included. We will ship via Best Method for the delivery location and weight of item shipped. Free Standard Shipments will be sent via UPS, FedEx or USPS. Special arrangements for delivery or Expedited shipping methods will be accommodated at the buyer's expense.
    Unless otherwise noted in our listing, product will ship within 1-2 business days of confirmed payment.
    Freight Shipping is calculated by product, cost, weight and delivery destination.
    Please contact us with any questions regarding shipping method needed, special or expedited shipping arrangements or a quote on freight cost.



    International Buyers Please Note:

    Import duties, customs charges, taxes or fees are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what additional costs may occur prior to purchasing.
    We are unable to change the value on any of our product shipped internationally.
    We offer combined shipping discounts to save you money on multiple item orders. Please request a combined invoice before payment.
    Please note that if you choose USPS First Class International Mail as your shipping method, you do so at your own risk. Tracking information and delivery confirmation are not available outside of the United States. We are not liable for the time the package may take to be delivered to you or if the package is lost. There will be no exceptions.


    Return Policy:
    All returns must be authorized by a representative.
    Buyer must contact us within 15 days after delivery to request a Return Authorization Form for any items ordered.
    Only product still in the original packaging and in new condition will be accepted, unless otherwise agreed upon.
    There will be a 15% restocking fee for all items returned, unless shipped or otherwise incorrect due to our error. Return shipping cost will be the buyer's expense, unless shipped or otherwise incorrect due to our error.
    Any orders returned without prior authorization will incur a 25% restocking fee.
    Any orders returned due to "Undeliverable Address" will be subject to a 25% restocking fee.
    Any orders returned from a "Refusal" will be subject to a 25% restocking fee
    Refunds will be processed within 3 business days of receipt of return. Refund will be given as money back through the original payment method.


    Warranty:
    Unless otherwise noted, all of our merchandise is new and carries the manufacturer's original warranty. Merchandise lost or damaged in shipping (with the exception of USPS First Class International Mail) will be replaced at our cost. All warranty returns, refunds and/or exchanges must be authorized by a representative.
    Please refer to our Return Policy above.

    Should you have any questions regarding our shipping methods, return policy or warranty information, please feel free to contact us.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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