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Seller#: 0UHZRBI9FMWL5455C

Gomadic Corp Seller Profile 703-437-9319 Email This SellerEmail This Seller  See all products from Gomadic Corp See all products from Gomadic Corp

Gomadic is a company that has been in business for years. We are a company that answers Email on or before the next business day! Simply use the "Contact the seller" link provided bellow on this page if you have any questions or concerns.

We design our products and build our products with pride. We offer a "one of a kind" TipExchange Technology developed by Gomadic, sold ONLY by Gomadic. In addition we offer a Lifetime Warranty on Gomadic brand products sold by Gomadic on Amazon.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (4 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 2 Reviews
newegg
50%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 2 Reviews
newegg
50%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 4/14/2014

Rating + 5 A Great Company!

I received my order the day after I placed it using the standard delivery option. Wow!

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rocky
Order Date : 9/26/2013

Rating + 1 Gomadic data cable

I ordered this cable from Newegg expecting the proprietary connection for a Garmin GPS. What I received was just a very expensive standard mini-USB cord. For $20. Sigh. Just not worth my time to return it. Newegg in the past has provided some good stuff at good prices, but this isn't one of them. Gomadic has a good idea, but this certainly was a lesson in caveat emptor....
Seller Response:This customer is ill informed but is to be expected, after all at Gomadic we design cables and chargers for a living and are expected to know which connector to use. This customer ordered a charger for thier Nuvi GPS and it turns out it uses a hybrid USB connector that is backward comparible with the standard Mini-USB connector. You need to give us more credit in that at least we know that the connector is in *fact* compatible and that we took the time to do our homework. Requestiong a different connector would only increase cost for you the consumer. Note the involtive TipExchange techonolgy we use that saves you money and the environment by reducing waste. I don't see how this is poor customer service though, sounds more like a product review. If this customer would have taken the time to email or call us we would gladly explained this. After all we offer ****** 5 STAR ***** customer service here at Gomadic in addition to a Lifetime Warranty. We wish customers would give us a chance by contacting us first before jumping to conslutions.

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jiva
Order Date : 7/17/2013

Rating + 1 Such a Simple Product

This item appeared quickly. "How complicated could it be?" I thought. I was happy with the price and the speed of delivery. Then I made the mistake of assuming such a simple product would work. The Garmin GPS is beautiful, but this car charger? It left me high and dry ... functionally without the GPS when I needed it most ... miles from home. What an annoyance. The low price makes returning the stupid thing a waste of time and energy. I will NOT interact wtih this company anymore. In the end, I got what I needed at Radio Shack. More money but a very solid buy there.
Seller Response:I do not understand. We have a lifetime warranty and a full refund policy. If the customer does not attempt to contact us, it's impossible for us to resolve the issue. We are here by email and phone to resolve any questions/problems our customers have and stand behind our lifetime warranty 100%. We have sold thousands of the GPS chargers in the past...

0 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 0.00%

RMA Policy
    Returns are quick and simple, we offer 30 day money back return policy. In addition we offer a 100% lifetime warranty!
RMA instructions
    Need to return your order, simply use our online return request form at http://rma.gomadic.com and we will reply to your email by the next business day. Otherwise if you have a general question then send us an Email (click here to send us an email).

    If the order is in error due to our honest mistake we will also pay the return shipping costs (as such as you received an incorrect item, etc.). If you decide to return an item under our 30 day return policy than shipping costs are your responsibility. Original shipping cost is not refunded since this cost was spent getting the item to you.
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