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Texas Fortune Inc Seller Profile 713-900-2691 Email This Seller See all products from Texas Fortune Inc
Texas Fortune, INC offers High Performance RC Helicopters and Accessories, RC Sports Cars, RC Boats and Spare Parts. Our online support team is always available to assist with any technical support or customer service inquires.
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
We offers 30-day return or exchange, and 15- days manufactured defect or warranty on all products, Warranty period starts from the date of received items. Customers are responsible for cheking the condition of the product once they are deleverd. Customers have to contact the seller, if they receive broken or any missing items with in 48 hours of delevery.
After 30 days from the date of delivery, all return can only be replaced by same item, unless this item is out of stock at that moment. buyer need pay the shipping fee.
Warranty will be voided if the product is mishandled, physical damaged or altered by customer. We will refuse back all the returns which are out of warranty.original condition and packaging with all components and accessories included, After Both Buyer and Seller cancel the transaction from Newegg. Or, you may choose to have a replacement.
1. Return a copy of your invoice and a brief description of the reasons for the return/exchange.
2. Original packaging (manufacturer's box, Styrofoam, plastic bags, etc.)
3. Original packing slip. Do not mail or dispose of the packing slip until you have examined and tested the product to your satisfaction.
4. The return must be complete and include all accessories (adapter, antennas, remote controls, batteries, software disks, etc.)
5. All Manufacturer documentation (manuals, warranty cards, registration information, etc.)