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Seller#: 0UHZRBI9C3BQ92E7E

IPC Store Seller Profile 800-676-8680 Email This SellerEmail This Seller  See all products from IPC Store See all products from IPC Store

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (140 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 114 Reviews
newegg
82%
Good Rating + 4 10 Reviews
newegg
7%
Average Rating + 3 2 Reviews
newegg
1%
Poor Rating + 2 3 Reviews
newegg
2%
Very Poor Rating + 1 11 Reviews
newegg
8%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Jim
Order Date : 6/28/2014

Rating + 2 overpriced and deceptive labeling

I bought what was labeled as a 20 Pack for considerably more than the price of a single pack. They shipped one item broken out of a multipack that wasn't intended for resale. They charged the shipping of a 20 pack over the cost also.
When I called and requested the other 19 from the 20 pack they did refund my money and return shipped the single at their cost.
Their wrong description and part number might have been a mistake but the practice of breaking a multipack to parts not labeled for resale wasn't done by mistake. Since the item would only be ordered by larger companies I suspect they expected many transactions to just get swept under the rug as too much trouble to fix.

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Alicia B
Order Date : 7/18/2014

Rating + 5 Product Received as Ordered & On Time

I received the product as scheduled. The product was as described when ordered.

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sirron
Order Date : 7/22/2014

Rating + 5 Excellent shipping

Ordered and received extremely quickly.

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N/A
Order Date : 7/10/2014

Rating + 5 iPad Air Keyboard Case Noir

Quick response and delivery was greatly appreciated. Easy buy always from Newegg Marketplace. My go to place. Thanks

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gs
Order Date : 7/7/2014

Rating + 5 Fast service!

Excellent customer service! I highly recommend Newegg!

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Vanore
Order Date : 7/2/2014

Rating + 5 Great Seller

Fast shipping, Great seamless experience

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preston
Order Date : 6/24/2014

Rating + 5 Grandstream ip camera

Exactly what I order. Arrived when they said it would.
Does not get any better that that.

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drgymnast
Order Date : 6/15/2014

Rating + 5 SONY STRDH740 7.2-Channel 4K A/V Receiver

The receiver arrived a day ahead of schedule from IPC Store. Everything was fine except the box had been virtually split open in transit. Sony is nice except after my cable remote turns on the Samsung TV (new) and cable box it turns on the Sony which starts in sat/cable mode and then changes to tv mode on its own (tv mode has no audio). I have found others on the net with the same problem: no solution as yet. Notwithstanding this problem the receiver performs as promised.

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N/A
Order Date : 6/11/2014

Rating + 5

Product was received promptly and was as described.

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N/A
Order Date : 6/5/2014

Rating + 1 Bad Part Information

According to the listing, I was ordering an oem battery. What I received was a 3rd party unit at the oem price. False advertising
Seller Response:Technical error in the listing, we provided a prepaid shipping label right away and the buyer will receive either full refund or another battery, wahtever he prefers!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    If for any reason you are not satisfied, you may return any item in its original condition within 30 days of receipt of shipment for a refund

    Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.

    The customer is able to exchange the item or receive a refund for the full amount of the item purchased.

    Please read all the conditions in Rules and conditionals section. If conditions are not met, IPC Store reserves the right to refuse the return or charge a restocking fee of min 15%.

    IPC Store will arrange for return shipping on any items shipped incorrectly, defective, or damaged and will pay necessary expenses. You are responsible for return shipping under any other circumstances

    IPC Store is not responsible for any customs, duties, taxes and other freight charges due to shippin
RMA instructions
    In order to return an item you need to first obtain an RMA (Return Merchandise Authorization) number.

    To request RMA number, please use the contact form.

    RMA numbers are valid for 10 days.

    Place the original package into a shipping carton.

    DO NOT use the original manufacturer's box as the shipping box.

    Please do not place stickers or shipping labels on the original manufacturer’s package.

    Ship via ground service with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.
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