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Seller#: 0UHZRBI938EN922EC

INTENSE Direct Seller Profile 614-873-6499 Email This SellerEmail This Seller  See all products from INTENSE Direct See all products from INTENSE Direct

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INTENSE Racing develops and sells performance parts for street and race cars. Whether you want a bit more power in your daily driver or are building a world-class racer, we can help you source the right parts in the right order to maximize each dollar spent. Though we work with many different cars, we typically focus on GM vehicles with the 3800, Ecotec, and LSx engine platforms.

INTENSE Direct is our marketplace channel, offering parts for a wider variety of vehicles. With outstanding customer service, reasonable pricing, and great selection, you can rest assured that you're getting the best quality available.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (0 Reviews ):
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
Good Rating + 4 0 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 0 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    Returns may generally be made within 10 Days of purchase with prior authorization. Returns are subject to up to a 15% restocking fee (to offset merchant bank fees and packaging costs). Returns must be in original packaging and materials and be in perfect, new condition. Items in a less-than-new condition, or that are being returned after the 10-day period, will be offered a pro-rated refund at the manager's discretion (please contact us before returning with any questions). Refunds of returned products will be done via the payment method used for the original order and do not include shipping and handling charges.

    INTENSE is not responsbile for items damaged by improper use or installation.

    If you have any problem with your part(s) once you receive them, please email or call us!

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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