Skip to: |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Sign up today for a 30-day free trial of Newegg Premier
  • Shipping Destination: United States
  • Wish List
  • Feedback
  • Help
Search all
Search
Home
Home > 
Review Center > 
Seller#: 0UHZRBI9U0FNEQ7C2

Motion Group Developers, Inc. Seller Profile 866-797-7085 Email This SellerEmail This Seller  See all products from Motion Group Developers, Inc. See all products from Motion Group Developers, Inc.

ThomaScreens is a large Online Reseller of Computers Parts and Accessories. Our goal is committed to provide every customer with outstanding quality at very competitive pricing and to meet customer satisfaction with our excellent customer service.

All of our items are brand-new and direct from the Source. We carry all kind of the LCD/LED screen panels for all Major Brands, Computer Parts and Accessories,

If you do not see the products you are looking for, please contact us. We will do our best to fulfill your order.


We focus on strong customer relationships, expedited shipping and feature a multi-lingual staff.

Our services include: a wide-ranging LCD screen manufacturer line-up, extensive warranty and same day shipping for orders placed Before 4PM EST. ( We Ship By FedEx, Smart Post and in Some Cases USPS)

We love hearing from you and there are so many ways to stay in touch, Live Chat, Creating a Support Ticket, Email, Phone, We Recommend for Fast Response Livechat (available M-F 9AM - 5PM EST), email and Support Ticket (average Response Time 4 Hours)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (43 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 14 Reviews
newegg
33%
Good Rating + 4 1 Reviews
newegg
2%
Average Rating + 3 4 Reviews
newegg
9%
Poor Rating + 2 3 Reviews
newegg
7%
Very Poor Rating + 1 21 Reviews
newegg
49%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
N/A
Order Date : 8/16/2014

Rating + 1 worst company ever!

Received replacement they claimed fit my laptop which didn't. They don't answer calls or emails. Got RMA and sent back less than one week after receiving it and USPS says company moved with no forwarding address and sent part back to me. STAY AWAY FROM THESE PEOPLE! SCAM!

Did you find this review helpful? Yes No

toddholmes
Order Date : 8/13/2014

Rating + 1 Very Poor

I have been waiting on a laptop screen since 8-13-2014, to date I still do not have one....I can get no answers from any, We have called and called, NOTHING.....I have never had service this poor

Did you find this review helpful? Yes No

Mr C
Order Date : 7/9/2014

Rating + 1 Acer Replacement Screen

The screen arrived well packaged and in good condition- and in a timely manner. However, my backlight inverter would not work with the new screen. After nearly two months of e-mail correspondence with their tech support, the issue remains unresolved. I have sent them every number available to me pertaining to that laptop, and they have yet to send me the correct inverter.

On that note, this review reflects my disappointment with their customer service and not necessarily of the quality of their product- though it is possible I was sent the wrong screen...

Did you find this review helpful? Yes No

Mike
Order Date : 6/18/2014

Rating + 5 Top Shelf Service and Product

I got my product in reasonable time and it was perfect, as described. This is another one of the excellent vendors that make Newegg a great way to shop.
Thanks

Did you find this review helpful? Yes No

N/A
Order Date : 7/7/2014

Rating + 5 Great!

Screen was just what I ordered, worked great

Did you find this review helpful? Yes No

N/A
Order Date : 6/9/2014

Rating + 5 Awesome computer

This was a near perfect computer. I would buy another one.

Did you find this review helpful? Yes No

rob h3
Order Date : 6/2/2014

Rating + 1 bad fulfillment time

I paid for expedited 3-5 day shipping. Ordered the product the night of June 2nd, it wasn't shipped until June 6. Following the tracking it may be here tomorrow which is June 12, so FedEx is definitely living up to their end. I have an extremely unsatisfied client now. Time to fulfill the order and get it to the shipper was highly unsatisfactory. Not sure why I wasted the money on the faster shipping? I understand a couple of days, but almost an entire business week? I order a lot (5-6 orders a week most times) and never have had a 3rd party seller take so long to ship. That was also why I purchased this item from Newegg, I was surprised to find a laptop screen for the actual laptop I am working on here on Newegg in the first place, so I never went to any other site to even look at pricing. I figured hey I always get things quickly from Newegg. Leaves a bad taste in my mouth with the 3rd party seller option. Not sure if I will do that again. want to give 0 eggs, but I can't

Did you find this review helpful? Yes No

N/A
Order Date : 5/14/2014

Rating + 3

was delivered promptly but was not compatible with lap top

Did you find this review helpful? Yes No

NoScreenForYou
Order Date : 4/4/2014

Rating + 1 Failure to ship!

I place an order for a replacement laptop screen around Noon on 4/4/1014, now 10 days later my order has yet to even ship. My account was charged for the product 4/8/2014. 5 days after I received a tracking number the product is still at their warehouse! I also paid for expedited shipping (which is not pointless). I have now contacted the company 2 times, still waiting for a response!

I will never recomend this place or order from them again!
Seller Response:Dear James

We processed your Order Same Day, but you Request Cancellation before the order leave our Warehouse, why you leave us this unfair complaint.


Did you find this review helpful? Yes No

DonB
Order Date : 2/21/2014

Rating + 5 Fast and perfect

This arrived faster then expected, was easy to install and worked perfectly. Would definatly do buisness with them again.

Did you find this review helpful? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    RETURN PROCEDURES:

    All returned products will be thoroughly inspected and a determination will be made if eligibility and conforming requirements are met. Please verify the product you are returning meets the below guidelines and qualifies for return to avoid any delay in, or denial of, processing your return. If a non-conforming product is accepted for return ThomaScreens.com reserves the right to charge a restocking fee up to 20% at ThomaScreens.com sole discretion. Return processing may take up to 5 business days from the time your product is received.


    Inspection Criteria

    Products must be in the original manufacturers packaging, and shipped securely
    Products must be complete with any standard certification labels (UL listing, capacity, brand name, UPC code) originally placed and not tampered with.
    Product serial number, or any similar identification numbers, must match the serial number on the package or invoice (ThomaScreens.com maintains serial number tracking).
    Products must be free from damage of any type, including, but not limited to dents, scratches, cracks, abuse, defacement or indication of removed screws/fasteners or seals.
    Products so labeled with a security seal, must have the seal intact and not tampered with.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
Shop by Region: United States | Canada | China
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2014 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site. nassau