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LampsCircle Seller Profile 800-609-0248 Email This Seller See all products from LampsCircle
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LampsCircle is one of the first prime Resellers of Television Lamps and Projector Lamps in the U.S. for DLP, LCD Projectors, and Projection Televisions. LampsCircle only deals with TV lamps & Projector Lamps of high quality. We can give you an expert advice on DLP TV Lamps & Projector Lamps.
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
Returns, Refunds and Exchanges Policy
How To Return an Item
your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
1. Please email email@example.com to request a refund and we will assign you a tracking #.
2. Check your email for an RMA
3. Include in your package a signed letter stating the reason for your return and the original receipt.
some items cannot be returned if they are opened. These include music, software, and video games.
Or altered will not be accepted for return or exchange.
all items are subject to a 25% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
if you order an item that was damage in transit or defective. You may exchange your item for a different one or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping to Lamps Circle. And we will pay to ship it back to you.
Accepted Methods of Payment
Credit Card (Visa, Master Card, American Express, Discover)
WE DO NOT ACCEPT Cash On Delivery
Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
Mailing Address For Check/Money Order
Lamps Circle LLC
17 Valley View Rd
Norwalk, CT 06851
all orders before 3PM EST are shipped within 24 hours Monday - Friday 8am - 5pm.
Any time after 3PM EST, the order will be ship the following day.
We use the following carriers to deliver our orders:
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
the rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.