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Seller#: 0UHZRBI9U0FNH6AC5

iSecurity101 Online Store Seller Profile 800-3901119 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from iSecurity101 Online Store See all products from iSecurity101 Online Store

International seller. Newegg will be responsible for all RMA and general customer service.

Welcome to iSecurity101 online store !
We are a Hong Kong based seller and aim to provide quality products with lowest prices to other buyers in the other side of the world.
To us, perfection does not really exist, because we believe we will be doing better and better.
100% satisfaction for every buyer is our ultimate goal !

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (16 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 5 Reviews
newegg
32%
Good Rating + 4 1 Reviews
newegg
6%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 1 Reviews
newegg
6%
Very Poor Rating + 1 9 Reviews
newegg
56%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 3/20/2014

Rating + 2 Shipped Badly Wrapped

I'm not happy.
First I get it in a display box, not a shipping box, wrapped in paper and 1 layer of timy bubble wrap and obviously banged up in transit.
Recieved with loose parts and would not power up.
Then they make me pay $20 more to return via UPS for RMA. Then I get a message telling me to ask for a refund and not a replacement. Not what I expected from NewEgg.

Did you find this review helpful? Yes No

N/A
Order Date : 3/4/2014

Rating + 1 avoid this seller

The description said it fits 10.1 inch tablet perfectly, In order to make this fit I would have to cut 1.5 inches off one end and then cut a notch out of the bottom to go around the home button on my galaxy tab 10.1. What happened to the Newegg you could count on for quality stuff and accurate descriptions?

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Cableless
Order Date : 1/8/2014

Rating + 1 Growing old waiting....

Ordered and paid for on 1/9/14. It is now 2/1/14 and I am still waiting for the product. Seriously, how long does it take? Not happy.

1.5m 5ft USB 3.0 Cable A Male to Micro B Male SuperSpeed 5Gbps 4 External HDD

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chasb
Order Date : 11/18/2013

Rating + 1 Damaged product received

The product arrived timely, but did not work. I am hoping that it was damaged in shipping; the shipping packaging appeared inadequate to me. I am returning it for another and keeping my fingers crossed.

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gozo-pavo
Order Date : 9/25/2013

Rating + 1 Product OK - Poor Business Model

This review describes a usb 3.0 cable A to mini-B

The seller accurately described the product, which arrived in good condition.

Others seem to be unaware that a usb 3.0 mini-B plug does not interoperate with a usb 2.0 jack. The 3.0 mini B has 10 connectors, the usb 2.0 jack has 5.

My reason for the poor review lies in the sellers business model. The shipping time from Hong Kong is unacceptable. Here is the USPS tracking info to Southern CA in the fall of 2013:

26 Sept 16:33 Acceptance Hong Kong
02 Oct 09:40 Processed Hong Kong
Sort Facitlity
05 Oct 10:00 Processed San Francisco
Sort Facility
07 Oct Depart Sort San Bernardino
Facility
07 Oct Delivered My SoCal City

6 days from Acceptance in Hong Kong to Processing in Hong Kong

Not Acceptable.
I will not be buying from them again because of their business model.

Other vendors have the same kind of cable available for shipment from the US. Newegg should not partner with this vendor.
Seller Response:Sorry for the severe delay, this is due to the recently adopted 100% X-ray scan at Hong Kong Post for all outbound mails.
We ship all our Newegg orders with Hong Kong Post e-Express service.
Normally, the delivery time will only be 4-10 business days.
However, due to the above policy, all outbound air mails will be delayed.
You can also see the announcement from Hong Kong Post web site.

Anyway, we are terribly sorry again.
Please accept our apologies.


0 out of 1 people found this review helpful. Did you? Yes No

tpackage
Order Date : 9/20/2013

Rating + 1 very slow shipping. item ships from china

do not order an item from this company thru newegg, it will take forever to get, as it is actually coming from china. the tracking number that newegg gives you is meaningless and gives absolutely no information on the estimated arrival date. i sent them an email asking where my item was and i received a reply that it was on its way to hong kong and to please be patient. whatever happened to the days when you ordered something from newegg and it came in a few days. newegg is a huge disappointment at this point with me. i have ordered 10s of thousands of dollars in merchandise from newegg over the past decade, but at this point im done using newegg
Seller Response:Sorry for the severe delay, this is due to the recently adopted 100% X-ray scan at Hong Kong Post for all outbound mails.
We ship all our Newegg orders with Hong Kong Post e-Express service.
Normally, the delivery time will only be 4-10 business days.
However, due to the above policy, all outbound air mails will be delayed.
You can also see the announcement from Hong Kong Post web site.


2 out of 3 people found this review helpful. Did you? Yes No

N/A
Order Date : 8/14/2013

Rating + 5

on time and good product

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Dennispoe45
Order Date : 8/2/2013

Rating + 5 Very nice looking, made well

I can't believe this was shipped direct from Hong Kong!! Can't see how they made much money sending 2 cameras all the way from Hong Kong to Monroe, MI. Took 3 weeks to receive it, but I was in no big hurry anyway.

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CEETech Security
Order Date : 7/23/2013

Rating + 5 No Problems at all

Not sure why the low eggs, people should learn how to read. I ordered, they shipped, had tracking from China (impressive), They even have a logo that says "First from Asia". I will buy again. Thanks!

0 out of 1 people found this review helpful. Did you? Yes No

zapp2211
Order Date : 7/10/2013

Rating + 1 SLOW IS STILL SLOW

BUY FROM CHINA DIRECT & SAVE $5 ON COST -- BUYING HERE WASTE OF TIME & TAKES EXTRA 2 DAYS TO SHIP --- MY FAULT, NOWADAYS YOU NEED TO READ ALL PRINT FROM NEWEGG -- HOPEFULLY OTHER ORDERING [USELESS WITHOUT CABLE] WILL COME IN & WILL GET CABLE IN 2 DAYS FROM ANOTHER SOURCE
Seller Response:We are sorry for the 2 days handling time setting.
However, we ship your order within the same day, so we cannot fully understand what your concern is.
1 egg feedback for this would be a bit harsh...
Is there anything else that we can be of help?


1 out of 3 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

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