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Seller#: 0UHZRBI9U0FNVTC3D

ElectroBrands Seller Profile 800-325-0304 Email This SellerEmail This Seller  See all products from ElectroBrands See all products from ElectroBrands

We are all about customer service and to prove it to you! We want to have 100% feedback rating and will anything to satisfy our customers! We stand behind our products and offer a hassle free 14 day return policy .We sell the latest in consumer electronics at the lowest possible prices. We have been in business since 2003 and have 1000's of satisfied customers. Don't be fooled by lower priced competitors, Every item we sell includes the full factory package and includes full North America factory warranty. Feel free to call us with any questions you might have, we will be glad to help.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (113 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 60 Reviews
newegg
52%
Good Rating + 4 12 Reviews
newegg
11%
Average Rating + 3 3 Reviews
newegg
3%
Poor Rating + 2 4 Reviews
newegg
4%
Very Poor Rating + 1 34 Reviews
newegg
30%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
New nerd
Order Date : 7/5/2014

Rating + 4 They are A ok

After two weeks of not receiving my order, they agreed to replace it with a store display with extended warranty.I would love to give five stars but this was a gift intended to be given at a particular time, and for that I cannot. Other than that they are great people to deal with.

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prljr
Order Date : 5/4/2014

Rating + 5 Great deal

Good price and Fast shipping on an great product

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Proud Vet
Order Date : 7/4/2014

Rating + 2 Selling Refurbs as New

As I said in my previous feedback; attractive price and item was delivered on time. Very disappointed with receiving a refurb'd unit and related hardware as indicated by the classic white refurb box and not the factory sealed OEM retail box that comes from the manufacturer, which by the way was shown in the ad pictures. There was nothing in the ad to indicate this was a refurbished unit. Normally a refurb'd ad begins with or ends with the word "refurbished" clearly noted, but that wasn't the case here. Unless the vendor can resolve this issue by sending a new unit, in a sealed OEM retail box, in exchange for the refurb'd one they sent me, they can rule out any future purchases/business from me.

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Tony
Order Date : 6/4/2014

Rating + 1 Even More Terrible than I originally thought

Even though I reported problems and concerns to them right away, now that I am near total device failure and have owned the product for 5 ½ weeks, they don’t care. They are selling refurbished/repaired products as new and not standing by them. They delay shipping as long as they can to push the “return policy” and they will only honor a 14 day policy and NOT NewEgg’s required 30 day. I’m at 41 days, but still, they are saying point blank 14 days. AVOID THIS COMPANY! Read some of their reviews on other ecommerce sites. I might as well have wiped myself clean with 169 one dollar bills... AVOID ELECTROBRANDS!! If zero eggs were an option, it would be too high.

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Al uv da wuds
Order Date : 7/12/2014

Rating + 5 Good shipping. No problems with product.

Good seller. Highly recommended.

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Mr Z
Order Date : 6/6/2014

Rating + 5

Received item in timely manner in expected condition. Satisfied customer.

1 out of 1 people found this review helpful. Did you? Yes No

Shay
Order Date : 7/4/2014

Rating + 5 fast response, fast shipping

Happy to deal with again!

1 out of 1 people found this review helpful. Did you? Yes No

dmwinks
Order Date : 5/15/2014

Rating + 5 GARMIN nuvi 2597LMT 5.0" GPS Navigation w/ Lifetime Map & Traffic Update

Very Quick Shipment, I thought that they may have been an issue with my order, however there was not. Tech Support was very friendly and helpful. I would recommend them to anyone. I would gladly do buisness with them again.

1 out of 1 people found this review helpful. Did you? Yes No

Laura R
Order Date : 6/4/2014

Rating + 5 Highly Recommend

This seller sent out my order immediately and also did a follow up to make sure the product was in good condition. I am really impressed.

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KD
Order Date : 5/18/2014

Rating + 5 Garmin from ElectroBrands

The shipping was fast and the item was just what was expected and packaging was good. I would definitely buy from ElectroBrands again.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    GREAT NEWS! WE HAVE EXTENDED OUR RETURN POLICY FOR THE HOLIDAY SEASON. PLEASE CONTACT US BY JANUARY 15,2014 IF YOU WISH TO RETURN AN ITEM ORDERED AFTER NOVEMBER 6,2013.
    All products returned to us must be accompanied by a RA # (Return Authorization) posted on the outside of the shipping box. All returns without a RA# will be refused by our warehouse.

    Any product which appears to have an initial defect within 14 days of delivery, may be exchanged for a replacement of the same model at no cost to you . We will pay for the shipping both ways. All defective products must be returned to the manufacturer for warranty repair after our 14 day return period.

    If you wish to return a non defective product for any reason, we accept returns on unopened factory sealed products WITHOUT ANY RESTOCKING FEES also within 14 days from the date of receipt. This is open to our discretion depending on the item and situation. Any item that has been opened may be returned but will be subject to a 15% restocking fee since we will no longer be able to resell the item as a new and unopened product.

    When restocking fee is waived a $20 processing fee may be charged to handle costs involved with your order

    Any items returned to us must meet the following guidelines.

    -All supplied accessories are included in the original factory packaging and all warranty cards must be blank
    - All items must be in original factory packaging
    -All returns must be double boxed and accompanied by a RA #. To get a RA #, please contact our customer service department.


    PLEASE NOTE:

    - Shipping and handling fees are non refundable (including all refused packages).

    - items that have physical damage are non returnable

    -Items must be returned within 14 days from the date a return authorization number is issued. After this time the return authorization number will be voided.
RMA instructions
    Please contact us via phone or email to obtain return instructions.For questions about our return policy please refer to our RMA policy listed on our seller page.
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