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ElectroBrands Seller Profile 800-325-0304 Email This SellerEmail This Seller  See all products from ElectroBrands See all products from ElectroBrands

We are all about customer service and to prove it to you! We want to have 100% feedback rating and will anything to satisfy our customers! We stand behind our products and offer a hassle free 14 day return policy .We sell the latest in consumer electronics at the lowest possible prices. We have been in business since 2003 and have 1000's of satisfied customers. Don't be fooled by lower priced competitors, Every item we sell includes the full factory package and includes full North America factory warranty. Feel free to call us with any questions you might have, we will be glad to help.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (106 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 56 Reviews
Good Rating + 4 11 Reviews
Average Rating + 3 3 Reviews
Poor Rating + 2 3 Reviews
Very Poor Rating + 1 33 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 5/15/2014

Rating + 5 GARMIN nuvi 2597LMT 5.0" GPS Navigation w/ Lifetime Map & Traffic Update

Very Quick Shipment, I thought that they may have been an issue with my order, however there was not. Tech Support was very friendly and helpful. I would recommend them to anyone. I would gladly do buisness with them again.

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Laura R
Order Date : 6/4/2014

Rating + 5 Highly Recommend

This seller sent out my order immediately and also did a follow up to make sure the product was in good condition. I am really impressed.

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Order Date : 5/18/2014

Rating + 5 Garmin from ElectroBrands

The shipping was fast and the item was just what was expected and packaging was good. I would definitely buy from ElectroBrands again.

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Order Date : 5/26/2014

Rating + 5 Garmin GPS Purchase

Came well packed, as described, works great. Good value for the item ordered, the Garmin Nuvi 2555lmt.

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Order Date : 6/6/2014


Got the product in the mail very quickly, everything worked as ordered. They even called to follow up and see how everything went. Would DEFINITELY buy from again! 10/10

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Order Date : 5/17/2014

Rating + 5 Great Unit for Great Price

This unit I purchased because it rated very high in my research. I am very happy with my purchase. Some bad reviews indicate a refurbished unit, I cannot say it is not; however, it does come in a Garmin box, just not a pretty one. Mine works great.

PROS : I replaced a Magellan unit because it took too long to locate satellites, this one is much faster. I was also impressed with the software being that this is my first Garmin. During freeway driving it will tell you which lanes to be in, after my first trip to Boston I can say it makes things easier. The posted speed limit has been accurate so far, this unit will tell you what the speed limit is on the street you are on.

CONS : Non so far.

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Bob. F
Order Date : 5/18/2014

Rating + 5 Excellent

super fast delivery and less expensive for the Garmin Nuvi I bought than I could find at Radio Shack during a 33% off sale. TY Newegg for introducing us to all these competitive stores looking for our business.

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Order Date : 6/2/2014

Rating + 5 Garmin 2597LMT

Great price, free shipping, shipped next day . I love this Garmin, a great upgrade from my older one. Love the voice command.

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Order Date : 6/3/2014

Rating + 5 EB

Great seller. Fast shipping. I received an upgraded model of the GPS I ordered, that costs $50 more. Im a happy camper.

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Order Date : 6/4/2014

Rating + 1 Terrible, not worthy of your business

Comments: My item showed as shipped a full week before it actually did. It took them 9 days to process the order and they avoided my early request for an update. Had they communicated then, I might have been more understanding. However, this was supposed to be a Father's day gift and they just finally ship it the Friday before... When they finally responded to my second attempt, all I got was "I apologize that it was not shipped within 2 days, it was not shipped by us and we were unaware" Fact is you *SHOULD* have been aware. Terrible service. If this is the type of company Newegg is going to partner with, I may have to end my long and rather enjoyable relationship with NE. Other Internet vendors demand better of their market partners.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    All products returned to us must be accompanied by a RA # (Return Authorization) posted on the outside of the shipping box. All returns without a RA# will be refused by our warehouse.

    Any product which appears to have an initial defect within 14 days of delivery, may be exchanged for a replacement of the same model at no cost to you . We will pay for the shipping both ways. All defective products must be returned to the manufacturer for warranty repair after our 14 day return period.

    If you wish to return a non defective product for any reason, we accept returns on unopened factory sealed products WITHOUT ANY RESTOCKING FEES also within 14 days from the date of receipt. This is open to our discretion depending on the item and situation. Any item that has been opened may be returned but will be subject to a 15% restocking fee since we will no longer be able to resell the item as a new and unopened product.

    When restocking fee is waived a $20 processing fee may be charged to handle costs involved with your order

    Any items returned to us must meet the following guidelines.

    -All supplied accessories are included in the original factory packaging and all warranty cards must be blank
    - All items must be in original factory packaging
    -All returns must be double boxed and accompanied by a RA #. To get a RA #, please contact our customer service department.


    - Shipping and handling fees are non refundable (including all refused packages).

    - items that have physical damage are non returnable

    -Items must be returned within 14 days from the date a return authorization number is issued. After this time the return authorization number will be voided.
RMA instructions
    Please contact us via phone or email to obtain return instructions.For questions about our return policy please refer to our RMA policy listed on our seller page.
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