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Gifts for You 'n Me.com Seller Profile 973-707-8396 Email This Seller See all products from Gifts for You 'n Me.com
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Standard Return Policy
I received an item that my customer no longer wants. How do I return it?
We only accept returns from Manufacturing Defects in for exchange. Merchandise returned for any other reason must be in the original package in perfect condition, returned at your expense and are subject to a 25% restocking fee.
Please note that we do not refund original shipping cost or return shipping cost unless your item was received damaged.
How long will it take for my refund to be credited?
Most refunds are credited back to your account within 30 days of our warehouse receiving the returned items.
What’s your return policy?
We always stand behind the quality of our products. If you are not satisfied with your purchase for any reason, you may ship it back to us within 14 days of our original ship date for a full refund of your purchase price less a 25% restocking fee; sorry but shipping fees cannot be refunded. To be eligible for a refund, products must be returned in their original condition with their packaging intact.
Furthermore, all returns do require a Return Authorization Number that can be received by calling 1-973-707-8396 or emailing firstname.lastname@example.org. This number must be clearly displayed on the outside of the return package.
For products with Manufacturing defects, please contact us at 1-973-707-8396 or by email at email@example.com and we will assist you with a replacement.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.