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DiscountBatt Seller Profile 858-642-1868 Email This Seller See all products from DiscountBatt
DiscountBatt is a well established technology company. Superb Choice is the brand name owned by DiscountBatt. We provide high quality electronics, laptop accessories, cell phone accessories and many other products. Most products have 1 year warranty and 30 day refund guarentee. Our high capacity laptop batteries are made to work equal to or better than the original batteries. To ensure the high quality every laptop battery is tested on the original laptop by the manufacturer.
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
All products are covered with 30-day refund guarantee. After 30 days products are not qualified for refund. Most products have 1 year replacement warranty from the purchase date if the returned battery is in resalable condition.
Shipping cost will not be refunded. And customer is responsible for the return shipping cost. There is no restocking fee for most returns.
Misfunctional products due to misuse and damage are not covered by the warranty and 30 day refund guarantee.
Please contact with us before return and ship back the product in original package, including the box, instruction, shipping slip, etc. Please write the reason for the return on the shipping slip.
Upon receiving the return we will process the refund or ship the replacement quickly. We strive to provide high quality customer service.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.