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Seller#: 0UHZRBI9RZ5WK0FA4

DiscountBatt Seller Profile 858-642-1868 Email This SellerEmail This Seller  See all products from DiscountBatt See all products from DiscountBatt

DiscountBatt is a well established technology company. Superb Choice is the brand name owned by DiscountBatt. We provide high quality electronics, laptop accessories, cell phone accessories and many other products. Most products have 1 year warranty and 30 day refund guarentee. Our high capacity laptop batteries are made to work equal to or better than the original batteries. To ensure the high quality every laptop battery is tested on the original laptop by the manufacturer.

Fast shipping. we will ship within 1 business days after the order by US Postal Service.

Many products have manufacture's warranty and 30 day money back guarantee if the returned battery is in resaleble condition. Shipping cost will not be refunded. Misfunctional products due to misuse and damage are not covered by the manufacture's warranty and 30 day refund guarantee.

Please contact with us before return and ship back the product in original package, including all the box, instruction, shipping slip, etc. Please write the reason for the return on the shipping slip. Upon receiving the return we will process your refund quickly.

We strive to provide high quality products and customer service. To make customers 100% satisfaction is our business goal. Please contact with us for any questions before writing negative feedback.

Note: We answer email quickly, usually within 12 hours in business days. If you do not receive a reply in 24 hours we most likely do not receive your email. Please send the email again.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,296 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 901 Reviews
newegg
69%
Good Rating + 4 215 Reviews
newegg
17%
Average Rating + 3 38 Reviews
newegg
3%
Poor Rating + 2 23 Reviews
newegg
2%
Very Poor Rating + 1 119 Reviews
newegg
9%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Anonymous
Order Date : 8/26/2016

Rating + 1 Dropped the ball

Not only did DiscountBatt drop the ball by sending a completely wrong battery / partnumber and all, but NewEgg also dropped it too by not ensuring the quality of service by a vendor. They took my order w/lightning speed but both NewEgg and DiscountBatt dragged their feet when I needed to return the product. Also have NO one to call when the internet process does not work the way it should. Too bad cuz this is my first experience with your company.

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William C.
Order Date : 7/26/2016

Rating + 1 I paid for expedited delivery and still haven't gotten it

It has been at least 5 days, why did I pay so much for shipping when it came in the same time free shipping would have... if it even comes at all., still waiting...

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Ira G.
Order Date : 7/26/2016

Rating + 5 Fast service and a good Price!

We just received the battery and so far so good! It fits our laptop just fine. Just be aware that this battery doesn't fit flush with certain laptops.

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Bryan S.
Order Date : 5/22/2016

Rating + 1 Battery only holds a 34% charge:(

I contacted DiscountBatt and explained the battery was only charging to 36%.
I received a document, saying to discharge the battery two times, recharging each time.
I did this, now battery only holds 34% charge. I t is not compatible with a HP Laptop!
So it should not be sold as compatible.
I would not recommend this supplier:(

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Jane C.
Order Date : 4/29/2016

Rating + 5

My battery was packaged properly, shipped promptly, and made my laptop very happy.

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Anonymous
Order Date : 4/30/2016

Rating + 5 Quick shipping, good product.

I recommend this seller based on the purchase I made from them. Everything was excellent.

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Anonymous
Order Date : 5/2/2016

Rating + 5

Quick transaction.
Product as advertised.

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Anonymous
Order Date : 5/11/2016

Rating + 4 Overall A Great Experience!

Battery arrived in a timely manner and functioned as expected.

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Anonymous
Order Date : 4/26/2016

Rating + 5

Working great since I installed and charged it. Perfect.

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Anthony .
Order Date : 4/25/2016

Rating + 5 Quick delivery of the correct product

I absolutely would purchase through this seller again, i got what i ordered in a timely fashion.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: No

    Please contact us before you return the products for detail return address and instruction.

    All products are covered with 30-day refund guarantee. After 30 days products are not qualified for refund. Most products have 1 year replacement warranty from the purchase date if the returned battery is in resalable condition.

    Shipping cost will not be refunded. And customer is responsible for the return shipping cost. There is no restocking fee for most returns.

    Misfunctional products due to misuse and damage are not covered by the warranty and 30 day refund guarantee.

    Please contact with us before return and ship back the product in original package, including the box, instruction, shipping slip, etc. Please write the reason for the return on the shipping slip.

    Upon receiving the return we will process the refund or ship the replacement quickly. We strive to provide high quality customer service.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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